--- title: UPshow Reviews meta_title: 'UPshow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 118 reviews by the users' company size, role or industry to find out how UPshow works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 118 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # UPshow Reviews **Vendor:** UPshow **Category:** [Digital Signage Software](https://www.g2.com/categories/digital-signage) **Average Rating:** 4.4/5.0 **Total Reviews:** 118 ## About UPshow UPshow is the leading on-premise performance marketing cloud powering digital screens for brick and mortar businesses. Its back of house and front of house platform provide interactive digital marketing, entertainment and communications to drive measurable outcomes. UPshow transforms your business’s TV screens into powerful and engaging digital experiences and creates a revolutionary on-premise network that drives customer, patient and employee behaviors directly from their mobile devices. Founded in 2015, UPshow now reaches audiences through more than 50,000 screens in businesses worldwide. Businesses in hospitality, entertainment, healthcare, automotive, fitness, and more rely on UPshow’s plug-and-play technology to create deeper brand and employee engagement and maximize profitability and efficiency. ## UPshow Reviews ### 1. So far, this has been a total deception! **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about UPshow?** I have not been able to make this work, and the tutorials are totally useless **What do you dislike about UPshow?** How complicated to use this; the tutorials take you in circles to get nowhere and that there is nobody available to assist me. **What problems is UPshow solving and how is that benefiting you?** Make someone available to assist in the first configuration. Make your videos, real training tutorials instead os sales pitches. ### 2. Lost all it's value after IG went away. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about UPshow?** It used to be great. Hardly any effort, members created content. **What do you dislike about UPshow?** Now, they are behind the times. IG changed their rules, so things are only on display for 24 hours, plus, they have no access to stories, which is where everyone shares now. **What problems is UPshow solving and how is that benefiting you?** Upshow is now causing more work. I have to repost things on twitter, so that my content is full of the same 5 pics of the same members who post on their newsfeed. **Official Response from Maggie Ferris:** > Hi there! Thank you for your review. I’m sorry to hear you have had a frustrating experience with UPshow, but I really appreciate you bringing your issues to my attention. We are constantly working to improve our product, and your feedback helps us do better. If you would like to share with us directly on how we can help improve your experience with our product, please email us at support@upshow.tv. Thanks, Maggie Ferris ### 3. Diminished value **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2021 **What do you like best about UPshow?** Ability to create our own slides and advertising. **What do you dislike about UPshow?** None of our social media posts stay active long enough to benefit from them. Signal cuts out quite often and we have to reboot. **What problems is UPshow solving and how is that benefiting you?** Currently we advertise in house sales and events. **Official Response from Kirby Aull:** > Hi there! Thanks for giving us your honest feedback, I am sorry that you have had a bad experience with our product. Our social feature has changed with the Instagram API changes, but if you are having any technical issues, please reach out to support@upshow.com. They can help troubleshoot them for you. ### 4. Boycott this product **Rating:** 0.0/5.0 stars **Reviewed by:** Scott R. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2020 **What do you like best about UPshow?** I cannot provide any positive feedback on this software **What do you dislike about UPshow?** - Product was not delivered on time - Product was not configured properly, marketing a different business - Support did not adjust my configuration correctly - Responses for action were never followed up on, and no communication to me as the service buyer - Tagging service did not work properly - After bringing to UpShow's attention and asking for cancellation, notified they would charge me a buyout fee. They failed to deliver on any tenet of their agreement with me and insisted on charging me for it, including suggesting they had to charge me a cancelation fee. The technical support is abysmal and the restrictions on the tagging system provide no value for business owners whatsoever. I am considering legal action against this company. Whatever you do, DO NOT engage with UPShow for any business -- ever. **What problems is UPshow solving and how is that benefiting you?** None **Official Response from Alex Mohr:** > Hi Scott, Thank you for taking the time to provide feedback and I apologize for the experience you’ve had. I understand how frustrating setup and billing issues can be and am disheartened to hear how difficult this process has been for you. I have confirmed with our team that someone has been in touch to resolve this situation for you. If you continue to experience issues, please message me at alexmohr@upshow.tv so I can help. ### 5. 90% of our tags to add to upshow never make it. very disaapointing for members and staff. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2021 **What do you like best about UPshow?** we used to like how members could be involved. they quit posting bc it never gets up there anymore **What do you dislike about UPshow?** majority of posts don't make it to the club upshow even when they meet the criteria **What problems is UPshow solving and how is that benefiting you?** nothing **Official Response from Kirby Aull:** > Hi there! Thanks for giving us your honest feedback, I am sorry that you have had a bad experience with our product. Our social feature has changed with the Instagram API changes, but if you are having issues with your posts not showing up at all, feel free to reach out to support@upshow.com with this issue. They can help troubleshoot this for you. ## UPshow Discussions - [How can we us UPshow to implement a campaign structured to our school demographic in the suburb locations?](https://www.g2.com/discussions/how-can-we-us-upshow-to-implement-a-campaign-structured-to-our-school-demographic-in-the-suburb-locations) - 1 comment, 1 upvote - [What are some ideas for integrating UpShow with in-store entertainment and music selections?](https://www.g2.com/discussions/what-are-some-ideas-for-integrating-upshow-with-in-store-entertainment-and-music-selections) - 1 comment, 1 upvote - [View UPshow pricing details and edition comparison](https://www.g2.com/products/upshow/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A41%3A05+-0500&secure%5Bsession_id%5D=a250bf05-5993-44bf-8bdc-78a87ace6942&secure%5Btoken%5D=6b8ba0a06c341ef475767a657b9eeae0af4be41b9bec3e829531df2e30597c21&format=llm_user) ## UPshow Features **Additional Functionality** - Metadata Management - Version Control - Collaboration Tools - Rapid Creation - Video Tagging - Social Promotion - Filtering - Commenting/Notes - Privacy Options - Multi-Channel Marketing - Mobile Screen Support - Video Editing - Live Streaming - Inside the Video Search - Brand Overlay - Customizable Branding - Presentation Streaming - Alerts/Notifications - Multimedia Support - Real-Time Analytics - Video Creation - Content Library - Screen Recording - Closed Captions - Image Library - Website Analytics - Video Archiving - Video Support - Customizable Templates - Visual Analytics - Drag & Drop - Multi-Channel Distribution - Workflow Management - Access Controls/Permissions - Engagement Tracking - Multiple Format Support - Labeling - Social Media Integration - API - Single Sign On - File Management - Template Management - Social Sharing - Communication Management - Tagging - Search/Filter - Generative AI - SSL Security - Video Streaming - Reporting & Statistics - Content Management - AI Copilot - Video Looping - Video Management - Activity Dashboard - Reporting/Analytics - Third-Party Integrations - Bulk Uploading **Platform Basics** - Remotely Content Management - Content Scheduling - Multi-User Access - Task Scheduling - Mobile Access - Inventory Management - Interactive Content - File Management - User Management - Policy Management - Compliance Management - Survey/Poll Management - Offline Access - Mobile Device Management - Remote Display Management - Playlist Management **Platform - Business Entertainment** - Control dashboard - Multi-product unification - Analytics - Permissions - Customer support - Mobile app **Platform Content** - Media Formats - Media Editor - WYSIWYG Editor - Visual Editor **Content types - Business Entertainment** - Video - Interactive - Music **Platform Interoperability** - Hardware **Agentic AI - Business Entertainment** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Platform Additional Functionality** - Screen Grouping - Asset Management Integration - Network Reporting - Configuration Management - User Session Management - Touch Screen - Social Media Integration **Agentic AI - Digital Signage** - Cross-system Integration - Third-Party Integrations **Additional Functionality** - Widgets - Preview Functionality - Generative AI - Drag & Drop - Audit Trail - Data Import/Export - Content Personalization - Access Controls/Permissions - Activity Dashboard - Multi-Language - Emergency Notification - Digital Menu Boards - Reporting & Statistics - API - XML/RSS - Predictive Analytics - Multi-Location - Data Synchronization - Audience Analytics - Multimedia Support - Media Library - Customizable Templates - EU AI ACT Compliance - Layout & Design - Customer Segmentation - Auto Update - Multi-Screen Support - AI Copilot - Alerts/Notifications - Data Security - Customizable Branding - Payment Processing - Secure Login - Geolocation - Two-Factor Authentication - IT Asset Tracking - Remote Update/Installation - Location Tracking - Custom Development - Wireless Internet Access Control - Onsite Printing - Customizable Reports - Remote Access/Control - Surveys & Feedback - Order Fulfillment - Mobile Alerts - Secure Browsing - Real-Time Notifications - Video Streaming - Virtual Keyboard - Usage Tracking/Analytics - Filtering - Monitoring - Alerts/Escalation - ADA Compliance - Customizable User Interface - Digital Signage - Digital Signature ## Top UPshow Alternatives - [Atmosphere TV](https://www.g2.com/products/atmosphere-tv/reviews) - 4.8/5.0 (265 reviews) - [ScreenCloud Digital Signage](https://www.g2.com/products/screencloud-digital-signage/reviews) - 4.7/5.0 (450 reviews) - [Displai](https://www.g2.com/products/displai/reviews) - 4.7/5.0 (389 reviews)