
We hve worked closely with Upshow for over 5 years now and they are the premier LED/ Digital company in the country!!! Their product is top notch which drives sponsorship and social engagement. We are in the Festival and Live Music Business and if you are not working with Upshow give them a call and get in the game. Review collected by and hosted on G2.com.
There are no dislikes or downsides-- truly a great/ positive experience. Review collected by and hosted on G2.com.
I cannot provide any positive feedback on this software Review collected by and hosted on G2.com.
- Product was not delivered on time
- Product was not configured properly, marketing a different business
- Support did not adjust my configuration correctly
- Responses for action were never followed up on, and no communication to me as the service buyer
- Tagging service did not work properly
- After bringing to UpShow's attention and asking for cancellation, notified they would charge me a buyout fee.
They failed to deliver on any tenet of their agreement with me and insisted on charging me for it, including suggesting they had to charge me a cancelation fee. The technical support is abysmal and the restrictions on the tagging system provide no value for business owners whatsoever. I am considering legal action against this company.
Whatever you do, DO NOT engage with UPShow for any business -- ever. Review collected by and hosted on G2.com.
We are a real estate office and were looking for a way to bring our culture to our agents every day world. This product works PERFECT! The best part is how easy it is to use. The admin portal is super easy to maneuver through and set up your media the exact way you want. I spend my Monday mornings setting things up for the week. Its a great way to start my week helping to inspire the direction of others. Review collected by and hosted on G2.com.
Nothing- everything has worked perfect. The product and the people behind the product are amazing! Review collected by and hosted on G2.com.
Easy to use, pulls social media images automatically, channels are great, nice to be able to customize slides and what is presented. Review collected by and hosted on G2.com.
The amount of effort needed to create engagement. Review collected by and hosted on G2.com.
I like that I have full control of the message. I can make changes in Cleveland that instantly appear in Missouri. I can roll out a full brand update without getting anyone in the field involved. It makes it easier to build a brand when you have control over the message. Review collected by and hosted on G2.com.
Some of the organizational structure is difficult to work with. Naming or renaming of accounts would be helpful. Some social content that gets dynamically added is tough to keep track of. Our guests are encouraged to share their photos on the tvs, but sometimes they're not the best photos. Review collected by and hosted on G2.com.
Encourages members to promote for us and they enjoy seeing their content in club. Catches peoples attention more than just a sign. It is an effective tool to use when partnering with other local businesses as well because it provides us with an opportunity to advertise for them as well. Encourages multiple facets of interaction and integration. Review collected by and hosted on G2.com.
Upshow has been fantastic and easy to use. The only thing that can get tedious is that in our industry people take a lot of photographs that we may not want to necessarily portray on our club televisions so we have to manually go through and remove these items. The only other issue is that we like to post announcements and signage and sometimes the pictures change too quickly before members can even read the content. Review collected by and hosted on G2.com.
Like the web app, I am able to update fix or do anything from anywhere. It is also very easy to use. Review collected by and hosted on G2.com.
That photos use to be able to be pulled from Geo Tags on Instagram but after a policy change on IG side, the function is no longer available. This a huge deal for us as 80% of our photos came from Geo Tags. It is very hard to get people to put Hashtags on photos. Hopefully there will be a solutions to get more user generated content. Review collected by and hosted on G2.com.
I love that Upshow provides new content constantly without us having to update it. It draws attention all on its own and then we can sprinkle in our messaging. We used to post stickers or fliers that went larely ignored and made our club look messy. Upshow draws people's attention and then we can hit them with that messaging repeatedly even as they are consuming new content on the TV. Review collected by and hosted on G2.com.
The google chrome sticks don't last very long. We have had several locations that use Upshow have the chrome stick die within the first year of use. Review collected by and hosted on G2.com.
Social media aspect. Customers love it! Our customer engagement has improved significantly. We even have customers engaging with us when they are not in our shop! Review collected by and hosted on G2.com.
The app can be slow and clunky at times. It may slow down its scrolling. Additionally it would be better to take advantage of the thumbprint feature on IOS. Review collected by and hosted on G2.com.
UPshow is fantastic in the way it showcases promotions, user-generated content, and drives organic traffic from a target audience. We actually employ UPshow as part of our service offering to B2C venues. It's not just that it really helps us get the word out to our customers' in-house visitors, but it is so easy to manage on the backend that our clients don't see it as a hassle, but instead view it as just another way to keep their customers updated. Review collected by and hosted on G2.com.
There isn't much that I would say we dislike about it. It does everything it promises to. Instead of something I dislike, I can say I wish there was the option to automatically respond to comments of images that were uploaded with the hashtags. That way we can increase engagement furthermore without having to stop and update ourselves. Review collected by and hosted on G2.com.
Tap into your foot traffic like it's 3019 with UPshow. It's easy to install and easy to maintain, and best of all your customers will love it. Review collected by and hosted on G2.com.
Dislikes are minimal. Occasional maintenance which can be difficult for multiple locations. Social media stats could be improved. That's about it! Review collected by and hosted on G2.com.
Member Interactivity creates fun in club. Our members have created a culture in the gym with the fun that our members have in the club. We've seen the community grow and people feel empowered when they see their fellow club mate doing something awesome or being recognized for their efforts. Review collected by and hosted on G2.com.
sometimes the mobile user interface is a bit buggy. There are issues where the mobile app sometimes doesn't load certain content. Review collected by and hosted on G2.com.
Our members love walking in and seeing the different photos and videos of themselves and others. It's simple to use and add highlights. Our members are starting to check in and use our hashtag more, which only helps with publicity. Review collected by and hosted on G2.com.
We wish there was a way to also link Facebook, since many of our members do not use Instagram or Twitter. Review collected by and hosted on G2.com.
I like that it is almost instantaneous. People loved that they can see their pictures within a short amount of time after posting. I love that I can use it as a branding opportunity for my corporate clients. The clients really like to see their logo on it as well as their guests having fun. Posting short little snips of video is also great to see what has happened over the last few nights. Review collected by and hosted on G2.com.
Sometimes scheduling a spotlight for just a few hours gets tricky. Most of the spotlights that I specifically use for events will only be used for a few hours on 1 day and it seems like I have to schedule and reschedule them before they show up on the actual devices. Other than that it is easy to use. All the guest has to do is tag the pictures. Getting them to understand how to is a little tricky but once they figure it out it is perfect. Review collected by and hosted on G2.com.
Flexibility and controllability are the two main factors for the high review. Our business is ever-changing and being able to adapt our marketing via Upshow is a solid, fluid benefit. We also have several locations that promote different functions/products, so this is a huge advantage. Attentive and helpful support team as well. Review collected by and hosted on G2.com.
The portal format for enterprise isn't my favorite layout. I'd like to see it even more simplified. Review collected by and hosted on G2.com.
The different streams you can run on it. Advertisements, announcements, pictures ect.
Member and staff engagement have been really cool to see. Review collected by and hosted on G2.com.
Sometimes the sports feeds take over and we end up seeing those more then we want. I wish we could control how much sports is shown in a period of an hour. Is that an option? We ended up not using that portion currently.
When other gyms show up on our feed. (we just go in and delete them) still annoying. Review collected by and hosted on G2.com.
We LOVE all the tools UPShow gives us. Using the templates and cool customized content UPShow provides makes our in-house marketing easier than ever. Review collected by and hosted on G2.com.
We can't think of anything we don't like about UPShow. Review collected by and hosted on G2.com.
I like that people will post and advertise our business yet it seems organic from the original post. Review collected by and hosted on G2.com.
I'm not sure if it's a privacy setting or something, but we don't seem to get as many posts as we anticipated, unfortunately. Review collected by and hosted on G2.com.
customers are loving the ability to show up on our signage! has completely changed up our bland tv to a unique view everyday. Review collected by and hosted on G2.com.
i came on because of a friend. he raved about it. when i called, i was ready to sign up but i had to do an interview/sales pitch. after i signed up i was told to go onto a webinar to start up. and it was so slow and a waste of time. everything was a review of the sales pitch i was hoping it would teach me more.... or at least something i didnt know. at the salespitch i was told everything would be setup on the back end so it would just be plug and play. when i got it it wouldnt work i had to email tech support and after fixing my hashtag on the back end, it finally worked. most of the problem was due to not getting an email after i had signed up. i had to call you to get a tracking number and getting set up. Everyone ive talked to is great. customer service is great, the communication is a little one sided. Review collected by and hosted on G2.com.
I love the customer service ( Thank you Patty!!) and how easy UpShow is to navigate. It is very user friendly, in my opinion, which saves us a lot of stress! I love that we get to see all of our guests up on the tv screens and I know they enjoy it as well. Review collected by and hosted on G2.com.
Nothing in particular that I can think of. Maybe more options for creating our own spotlights. It really isn't too bad though because I can just make random flyers in Canva and upload them onto there as well Review collected by and hosted on G2.com.
We use UPshow for our public side and a separate account for our employee side. This ties together so well and really has made a difference in reaching out with our social media and engaging our employees. Platform is easy to use with lots of features. Review collected by and hosted on G2.com.
Which we could see the back end more and have some more control with timing and order of content shown. Also would like to see more local content. Review collected by and hosted on G2.com.
Upshow provides a very unique experience for our clients that is easy to manage, has useful applications and creates new opportunities for future client returns. The social media integration and follow up ability is huge for retaining customers. The games and offers sections are nice as well. Review collected by and hosted on G2.com.
While the platform is easy to use, it lacks some depth of offering for clients. There could be more opportunities for activities and a more robust user interface that allows for further customization of tools. As the social world grows and changes, I think having more social options would be helpful. Review collected by and hosted on G2.com.
Connecting the guests to engage with the venue. They enjoy it, while we benefit from it as well. They take the photos and we can utilize them for future marketing strategies. I also that we can implement a campaign and reward our guests for snagging a great photo for us, etc. It is a must have for restaurant industry leaders to constantly fill the TV void. It can't just be sports and this is a great interactive tool Review collected by and hosted on G2.com.
I think the sports feeds could be better than they are. They get the job done and do pull and curate a feed based on say, a local team or specific team. However, I think they could pull from more as it seems very minimal. More videos would be nice too. Review collected by and hosted on G2.com.
UPshow is a great way to showcase our team, our guests and our promotions in the store! Review collected by and hosted on G2.com.
At first, I didn't think UPshow was very user friendly, but after sitting down and playing with things. It's SO easy. Additionally, there is always somebody to help you if you have an issue. Review collected by and hosted on G2.com.