--- title: Upshift Reviews meta\_title: 'Upshift Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 81 reviews by the users' company size, role or industry to find out how Upshift works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 81 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Staffing Services url: https://www.g2.com/categories/staffing-services --- ### Upshift Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Upshift, enjoying convenient navigation and responsive support for help requests. [(8 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311676&qs=pros-and-cons#reviews) Users value the **availability** of Upshift, noting prompt responses and excellent communication from the team. [(4 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1312050&qs=pros-and-cons#reviews) Users appreciate the **efficiency** of Upshift for quick order placements and last-minute shift filling. [(4 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311742&qs=pros-and-cons#reviews) Users value the **high standard of candidates** provided by Upshift, enhancing the success of their events. [(3 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311839&qs=pros-and-cons#reviews) Users highlight the **excellent communication** from Upshift, praising responsiveness and availability for support and inquiries. [(3 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311714&qs=pros-and-cons#reviews) Users find **poor management** complicates operations, as multiple units are mismanaged and invoicing is inefficient. [(1 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1944922&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Upshift ##### 1. Ease of Use Users appreciate the **ease of use** of Upshift, enjoying convenient navigation and responsive support for help requests. [ See 8 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311676&qs=pros-and-cons#reviews) See Related User Reviews CB Cynthia B. Enterprise (\> 1000 emp.) 5.0/5 "Great interactions" What do you like about Upshift? The ease of requesting additional help, not only has it been easy but with the help of or Upshift support person Art Villegas things are fast and he d GF Gene F. Small-Business (50 or fewer emp.) 5.0/5 "Great service" What do you like about Upshift? Flexibility, easy access to website and Art Villegas is great at communicating and always available when need him. ##### 2. Availability Users value the **availability** of Upshift, noting prompt responses and excellent communication from the team. [ See 4 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1312050&qs=pros-and-cons#reviews) See Related User Reviews GF Gene F. Small-Business (50 or fewer emp.) 5.0/5 "Great service" What do you like about Upshift? Flexibility, easy access to website and Art Villegas is great at communicating and always available when need him. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") O Verified User Small-Business (50 or fewer emp.) 5.0/5 "Very responsive and helpful!" What do you like about Upshift? Ease of use and availability and responsiveness of our rep. ##### 3. Efficiency Users appreciate the **efficiency** of Upshift for quick order placements and last-minute shift filling. [ See 4 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311742&qs=pros-and-cons#reviews) See Related User Reviews JW jonathan w. Mid-Market (51-1000 emp.) 5.0/5 "F&B Director" What do you like about Upshift? The ability to copy previous orders and star favorite employees so they can return. It really cuts down on the training time and helps with efficienc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Very Efficient" What do you like about Upshift? Very effecient and fill spots last minute when needed ##### 4. Candidate Quality Users value the **high standard of candidates** provided by Upshift, enhancing the success of their events. [ See 3 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311839&qs=pros-and-cons#reviews) See Related User Reviews ![Patricia S. R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patricia S. R.") PR Patricia S. R. Small-Business (50 or fewer emp.) 5.0/5 "Art Villegas has been a wonderful contact for us with Upshift" What do you like about Upshift? Consistently high standard of staffing pool. KC Kaitlin C. Mid-Market (51-1000 emp.) 3.5/5 "Decent Staffing Platform Overall" What do you like about Upshift? I like the convenience of the platform and the quality of most of the workers. ##### 5. Communication Users highlight the **excellent communication** from Upshift, praising responsiveness and availability for support and inquiries. [ See 3 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311714&qs=pros-and-cons#reviews) See Related User Reviews GF Gene F. Small-Business (50 or fewer emp.) 5.0/5 "Great service" What do you like about Upshift? Flexibility, easy access to website and Art Villegas is great at communicating and always available when need him. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") O Verified User Small-Business (50 or fewer emp.) 4.5/5 "UpShift consistently provides reliable, dedicated workers" What do you like about Upshift? Upshift is responsive to questions, corrections and needs at all hours. I appreciated some of the seminars/presentations they have done regarding rete ### Top Cons or Disadvantages of Upshift ##### 1. Poor Management Users find **poor management** complicates operations, as multiple units are mismanaged and invoicing is inefficient. [ See 1 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1944922&qs=pros-and-cons#reviews) See Related User Reviews SZ Stephanie Z. Small-Business (50 or fewer emp.) 5.0/5 "Preofessional, Helpful and Responsive" What do you dislike about Upshift? it is a bit tough operationaly speaking because we have multiple units associated with our account. They're all managed by different managers and the ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") GF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 7/22/2021 "Wonderful Staffing service" 5/5 Describe the project or task Upshift helped with: Special events service staff Review collected by and hosted on G2.com. What do you like best about Upshift? All staffing applicants are wonderful and prepared to work. Review collected by and hosted on G2.com. What do you dislike about Upshift? i have not found anything to complain about, Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? fufilling my customers needs, while continueing to maintain a great working relationship with our clients Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ML Melissa L. Small-Business (50 or fewer emp.) 9/30/2020 "Fantastic company that is reliable!" 5/5 Describe the project or task Upshift helped with: They have helped my company out with supplying experienced hospitality professionals multiple times and sometimes with a very short notice. Review collected by and hosted on G2.com. What do you like best about Upshift? The level of experience that they require from anyone who works for them. Most agencies do not have many requirements so you are unsure the level of service you many get some times. Review collected by and hosted on G2.com. What do you dislike about Upshift? The only thing that is sometimes a challenge is when the staff members do not show up for their shifts but are some how still able to clock in. Thankfully, we are able to correct it so Upshift doesn't get taken advantage of. Review collected by and hosted on G2.com. Recommendations to others considering Upshift: Definitely post as many shifts you have available as soon as you can. You typically will then keep getting the same excellent workers with as much notice as you can give them. Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? During this pandemic they have helped us keep our events fully staffed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") HF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 9/22/2020 "Upshift workers have been great!" 4/5 Describe the project or task Upshift helped with: Warehouse tasks Review collected by and hosted on G2.com. What do you like best about Upshift? We've gotten some really hard workers. I love getting to see bio's before selecting an Upshifter. Review collected by and hosted on G2.com. What do you dislike about Upshift? Two things: they can unconfirm so if I'm not careful, I miss that and end up with a vacancy. And lately during covid I've had trouble getting enough people to sign up for jobs without long lead times. Review collected by and hosted on G2.com. Recommendations to others considering Upshift: Upshift works really well if you have a longer lead time for the job you need to fill. Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? Temporary labor needs Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Warehousing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Warehousing") GW Verified User in Warehousing Small-Business (50 or fewer emp.) 9/22/2020 "Great Resource & Support" 4.5/5 Describe the project or task Upshift helped with: Rep has great communication & sense of urgency. Appreciate that Upshift carries & follows through with policies. Review collected by and hosted on G2.com. What do you like best about Upshift? Selecting candidates, employee accountability, client support. Review collected by and hosted on G2.com. What do you dislike about Upshift? Only being able to create schedules 2 weeks at a time & not personally being able to delete schedules that don’t have applicants. Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? Being able to select candidates (both problem solving & benefit). Generally better associates as well. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") GR Verified User in Retail Enterprise (\> 1000 emp.) 9/22/2020 "Director" 5/5 Describe the project or task Upshift helped with: Upshift helped to fill positions associated with online fulfillment in a college bookstore retail center. Review collected by and hosted on G2.com. What do you like best about Upshift? The ease of system use to post positions and be able to select candidates. Review collected by and hosted on G2.com. What do you dislike about Upshift? The dissatisfaction or disconnect with some Upshift employees to Upshift policies. There seems to be a lack of understanding of some of the employment requirements. Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? Savings in marketing dollars and recruitment efficiencies. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") HE Verified User in Events Services Small-Business (50 or fewer emp.) 9/30/2020 "Upshift has quality servers, who are professional" 5/5 Describe the project or task Upshift helped with: Upshifters were scheduled for Banquet Serving, Bartending and Concession work Review collected by and hosted on G2.com. What do you like best about Upshift? How Knowledged and professional they are Review collected by and hosted on G2.com. What do you dislike about Upshift? Not getting the quanity that you request Review collected by and hosted on G2.com. Recommendations to others considering Upshift: Make sure you keep up with the site to see how many upshifters that are planning on coming to you site Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? Problem having now is COVID and lack of need for servers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") HS Verified User in Staffing and Recruiting Mid-Market (51-1000 emp.) 9/22/2020 "Upshift has allowed us to fill in departments during busy times without having to hire internally" 3.5/5 Describe the project or task Upshift helped with: Assisting us with hiring for holidays and filling in gaps when short staffed. Review collected by and hosted on G2.com. What do you like best about Upshift? The platform is very user friendly and easy to navigate Review collected by and hosted on G2.com. What do you dislike about Upshift? We often have to give a lot of lead time in order to fill orders Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? We do not have to internally hire an associate when we only need someone for a few days/weeks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") HH Verified User in Hospitality Small-Business (50 or fewer emp.) 9/25/2020 "Easy to post jobs for temporary workers." 5/5 Describe the project or task Upshift helped with: Upshifts platform makes posting catering jobs simple. Review collected by and hosted on G2.com. What do you like best about Upshift? The ability to post jobs at my convenience. Review collected by and hosted on G2.com. What do you dislike about Upshift? The ability of the applicant to cancel a job offer up to 24 hours from scheduled time. Review collected by and hosted on G2.com. Recommendations to others considering Upshift: Upshift makes it easy to staff larger and more events. Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? upshift has a large pool of talent to fill many temporary positions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") HH Verified User in Hospitality Mid-Market (51-1000 emp.) 9/22/2020 "Easy to Use" 4.5/5 Describe the project or task Upshift helped with: We have used Upshift for Cooks, Dishwashers, Banquet Servers and Banquet Set-Up Review collected by and hosted on G2.com. What do you like best about Upshift? Easy to use, adjustable pay rates, Simple Billing Review collected by and hosted on G2.com. What do you dislike about Upshift? Not good for last minute help. Occasional inconsistencies with staff's knowledge. Review collected by and hosted on G2.com. Recommendations to others considering Upshift: N/A Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? Filling gaps in staffing for short to medium terms, fluctuations in business levels. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Warehousing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Warehousing") HW Verified User in Warehousing Mid-Market (51-1000 emp.) 9/22/2020 "Thinking outside the box" 5/5 Describe the project or task Upshift helped with: Staffing for weekend shifts Review collected by and hosted on G2.com. What do you like best about Upshift? customer service is excellent very helpful Review collected by and hosted on G2.com. What do you dislike about Upshift? like everything would possible limit the number of txt mesages Review collected by and hosted on G2.com. Recommendations to others considering Upshift: Great service geared towards folks looking to pick up hours here and there Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? Reduce overtime/cost Review collected by and hosted on G2.com. 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