--- title: Upshift Reviews meta\_title: 'Upshift Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 81 reviews by the users' company size, role or industry to find out how Upshift works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 81 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Staffing Services url: https://www.g2.com/categories/staffing-services --- ### Upshift Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Upshift, enjoying convenient navigation and responsive support for help requests. [(8 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311676&qs=pros-and-cons#reviews) Users value the **availability** of Upshift, noting prompt responses and excellent communication from the team. [(4 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1312050&qs=pros-and-cons#reviews) Users appreciate the **efficiency** of Upshift for quick order placements and last-minute shift filling. [(4 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311742&qs=pros-and-cons#reviews) Users value the **high standard of candidates** provided by Upshift, enhancing the success of their events. [(3 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311839&qs=pros-and-cons#reviews) Users highlight the **excellent communication** from Upshift, praising responsiveness and availability for support and inquiries. [(3 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311714&qs=pros-and-cons#reviews) Users find **poor management** complicates operations, as multiple units are mismanaged and invoicing is inefficient. [(1 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1944922&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Upshift ##### 1. Ease of Use Users appreciate the **ease of use** of Upshift, enjoying convenient navigation and responsive support for help requests. [ See 8 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311676&qs=pros-and-cons#reviews) See Related User Reviews CB Cynthia B. Enterprise (\> 1000 emp.) 5.0/5 "Great interactions" What do you like about Upshift? The ease of requesting additional help, not only has it been easy but with the help of or Upshift support person Art Villegas things are fast and he d GF Gene F. Small-Business (50 or fewer emp.) 5.0/5 "Great service" What do you like about Upshift? Flexibility, easy access to website and Art Villegas is great at communicating and always available when need him. ##### 2. Availability Users value the **availability** of Upshift, noting prompt responses and excellent communication from the team. [ See 4 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1312050&qs=pros-and-cons#reviews) See Related User Reviews GF Gene F. Small-Business (50 or fewer emp.) 5.0/5 "Great service" What do you like about Upshift? Flexibility, easy access to website and Art Villegas is great at communicating and always available when need him. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") O Verified User Small-Business (50 or fewer emp.) 5.0/5 "Very responsive and helpful!" What do you like about Upshift? Ease of use and availability and responsiveness of our rep. ##### 3. Efficiency Users appreciate the **efficiency** of Upshift for quick order placements and last-minute shift filling. [ See 4 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311742&qs=pros-and-cons#reviews) See Related User Reviews JW jonathan w. Mid-Market (51-1000 emp.) 5.0/5 "F&B Director" What do you like about Upshift? The ability to copy previous orders and star favorite employees so they can return. It really cuts down on the training time and helps with efficienc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Very Efficient" What do you like about Upshift? Very effecient and fill spots last minute when needed ##### 4. Candidate Quality Users value the **high standard of candidates** provided by Upshift, enhancing the success of their events. [ See 3 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311839&qs=pros-and-cons#reviews) See Related User Reviews ![Patricia S. R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patricia S. R.") PR Patricia S. R. Small-Business (50 or fewer emp.) 5.0/5 "Art Villegas has been a wonderful contact for us with Upshift" What do you like about Upshift? Consistently high standard of staffing pool. KC Kaitlin C. Mid-Market (51-1000 emp.) 3.5/5 "Decent Staffing Platform Overall" What do you like about Upshift? I like the convenience of the platform and the quality of most of the workers. ##### 5. Communication Users highlight the **excellent communication** from Upshift, praising responsiveness and availability for support and inquiries. [ See 3 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311714&qs=pros-and-cons#reviews) See Related User Reviews GF Gene F. Small-Business (50 or fewer emp.) 5.0/5 "Great service" What do you like about Upshift? Flexibility, easy access to website and Art Villegas is great at communicating and always available when need him. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") O Verified User Small-Business (50 or fewer emp.) 4.5/5 "UpShift consistently provides reliable, dedicated workers" What do you like about Upshift? Upshift is responsive to questions, corrections and needs at all hours. I appreciated some of the seminars/presentations they have done regarding rete ### Top Cons or Disadvantages of Upshift ##### 1. Poor Management Users find **poor management** complicates operations, as multiple units are mismanaged and invoicing is inefficient. [ See 1 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1944922&qs=pros-and-cons#reviews) See Related User Reviews SZ Stephanie Z. Small-Business (50 or fewer emp.) 5.0/5 "Preofessional, Helpful and Responsive" What do you dislike about Upshift? it is a bit tough operationaly speaking because we have multiple units associated with our account. They're all managed by different managers and the JH Joel H. Mid-Market (51-1000 emp.) 4/24/2024 "The Upshift team is always quick to respond to our needs and inquiries." 4.5/5 What do you like best about Upshift? They jump on anything we need right away. They try their best to get our shifts filled. Also better quality helpers than other temp companies we have used in the past. Review collected by and hosted on G2.com. What do you dislike about Upshift? I guess that someone can pick a shift up days in advance and then at the very last minute before that shift is to start they cancel. Review collected by and hosted on G2.com. Recommendations to others considering Upshift: If you are looking for better quality candidates and a company that holds their employees to strict company standards then this is the temp labor company for you. Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? They are weeding out those individuals that are cancelling shifts or not performing as needed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller SL Scott L. Small-Business (50 or fewer emp.) 4/23/2024 "Very professional staff" 5/5 What do you like best about Upshift? I get some of the same staff returning to the club. My membership likes to see some of the same people. They feel more comfortable with them. And are greatful for their help Review collected by and hosted on G2.com. What do you dislike about Upshift? Can't say I have any complaints. I have had very good experience with them Review collected by and hosted on G2.com. Recommendations to others considering Upshift: I use upshift staff and make sure I treat them like they are part of my team everyday. And in return they don't let me down. Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? We are in need of service staff. And the staff that comes from upshift are very professional. And very willing to work Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller SM serge M. Mid-Market (51-1000 emp.) 12/5/2023 "Exceptional Partnership and Support Provided" 5/5 What do you like best about Upshift? Art Villegas' can do, jump in, i'll make it happen mentality, Several times i questioned if we could make things happen and Art would always be positive and say let me handle that for you, or would state that he knows what its like and always tried to be the perfect compliment to what we need at the right time. He has a knack for delivering every time! Review collected by and hosted on G2.com. What do you dislike about Upshift? Not a single thing comes to mind! they always nail it! Review collected by and hosted on G2.com. Recommendations to others considering Upshift: Let the upshift team learn your patterns and business plan offered and they can cater to your needs and they are always anticipating in advance when you might need support. Talk to Art Talk to Art Talk to Art! if you missed something talk to Art! Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? Staffing Holes and broad geographical catering events created several issues for the region and our contracted account, daily callouts almost crippled our ability to perform basic contractual obligations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller LB Lisa B. Mid-Market (51-1000 emp.) 12/5/2023 "Art from Upshift is very personable and fast to fix issues." 5/5 What do you like best about Upshift? Upshift is easy to use and have great customer support. Review collected by and hosted on G2.com. What do you dislike about Upshift? A lot of the Upshifters are all the same people from the other Temp agencies. However, if you have a good relationship with them, they will know your needs better. Especially if you communicate well with them. Review collected by and hosted on G2.com. Recommendations to others considering Upshift: I recommend getting to know your Upshift rep well. Form a good relationship with them. Do not let any of the issues slide, make sure you let your Rep know so they can act on the issue. Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? Upshift is different from the other Temp Agencies because the reps are very personable and easy to form a good relationship with. They act fast when there are any no shows or issues with any of the Upshifters. They are quick to form a great Temporary team for your business. They are also caring and undertand the food industry. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AB Ann B. Small-Business (50 or fewer emp.) 12/5/2023 "Amazing service staff always available!" 5/5 What do you like best about Upshift? The platform is very user friendly, and the client support team is always available to assist. It is very helpful to be able to choose which staff are working our events, instead of other sites that just assign random staff. Review collected by and hosted on G2.com. What do you dislike about Upshift? It would be helpful to be able to adjust shift times in less then 24 hours, and to extend a shift time while it is in progress in order to allow staff to punch accurately if the event runs late Review collected by and hosted on G2.com. Recommendations to others considering Upshift: Be sure to build your favorites in order to keep track of the staff that you want to return to your location Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? We have a constant lack of staff & bartenders - we cannot run our business without customer friendly, positive go-getters and upshift helps us fill in the numerous gaps in our event schedules Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller CS Cassidy S. HR Manager Mid-Market (51-1000 emp.) 4/23/2024 "Efficient Staffing" 5/5 What do you like best about Upshift? I like to see the ratings for the workers. It is easy to use the system and we get responses quickly. We have had good luck with the workers we get. Review collected by and hosted on G2.com. What do you dislike about Upshift? There are no downsides to using the system. Review collected by and hosted on G2.com. Recommendations to others considering Upshift: Give it a try! Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? We were looking for a way to get temporary staff in quickly without a lot of administrative work. Review collected by and hosted on G2.com. Show More 12/2/2024 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller CD Carey D. Mid-Market (51-1000 emp.) 5/6/2024 "Great Service" 4.5/5 What do you like best about Upshift? Communication from the sales/vendor who help with navigating needs Review collected by and hosted on G2.com. What do you dislike about Upshift? Some workers that are sent aren't in proper uniform, ready to work Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? Service is wonderful and has helped with staffing for short and long term schedules. Flexible with changes and customer service is great. Dependable people and open to feedback. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MR Michael R. Small-Business (50 or fewer emp.) 4/24/2024 "Great Workers, Great Service" 5/5 What do you like best about Upshift? Good workers, great workers behind the scenes. Review collected by and hosted on G2.com. What do you dislike about Upshift? Isolated to probably only my company, but we have to use an odd third party service in order to pay our invoices for Upshift. Review collected by and hosted on G2.com. Recommendations to others considering Upshift: Make sure to have detailed position descriptions! Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? Upshift helps us solve our emergencey staffing needs, drastically improving the flow of some of our events. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller KB ketron B. Small-Business (50 or fewer emp.) 4/24/2024 "UPSHIFT REVIEW" 4.5/5 What do you like best about Upshift? The ratings for each UPSHIFTER, the way we can request. Review collected by and hosted on G2.com. What do you dislike about Upshift? That when you request multiple Upshifters, sometimes multiple can confirm with only 1-2 spots available. Review collected by and hosted on G2.com. Recommendations to others considering Upshift: I would make sure all infomation is updated for each upshifter. Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? Helping with day to day needs and staffing, with some great assoicates. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") PF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 4/26/2024 "Great Service" 4/5 What do you like best about Upshift? You can see who has accepted and confimed in real time as well as if they cancel you have all that information at you hands. Review collected by and hosted on G2.com. What do you dislike about Upshift? The downside is that the upshifters can't pick up a set schedule. Review collected by and hosted on G2.com. Recommendations to others considering Upshift: You can not go wrong with upshift! Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? We where having a lot of cancellations due to the shifts being late at nigh, what the Account Manager did was call the upshifter that had confirmed on line just to double check they had not changed there mind. Review collected by and hosted on G2.com. 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