--- title: Upshift Reviews meta\_title: 'Upshift Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 81 reviews by the users' company size, role or industry to find out how Upshift works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 81 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Staffing Services url: https://www.g2.com/categories/staffing-services --- ### Upshift Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Upshift, enjoying convenient navigation and responsive support for help requests. [(8 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311676&qs=pros-and-cons#reviews) Users value the **availability** of Upshift, noting prompt responses and excellent communication from the team. [(4 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1312050&qs=pros-and-cons#reviews) Users appreciate the **efficiency** of Upshift for quick order placements and last-minute shift filling. [(4 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311742&qs=pros-and-cons#reviews) Users value the **high standard of candidates** provided by Upshift, enhancing the success of their events. [(3 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311839&qs=pros-and-cons#reviews) Users highlight the **excellent communication** from Upshift, praising responsiveness and availability for support and inquiries. [(3 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311714&qs=pros-and-cons#reviews) Users find **poor management** complicates operations, as multiple units are mismanaged and invoicing is inefficient. [(1 mentions)](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1944922&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Upshift ##### 1. Ease of Use Users appreciate the **ease of use** of Upshift, enjoying convenient navigation and responsive support for help requests. [ See 8 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311676&qs=pros-and-cons#reviews) See Related User Reviews CB Cynthia B. Enterprise (\> 1000 emp.) 5.0/5 "Great interactions" What do you like about Upshift? The ease of requesting additional help, not only has it been easy but with the help of or Upshift support person Art Villegas things are fast and he d GF Gene F. Small-Business (50 or fewer emp.) 5.0/5 "Great service" What do you like about Upshift? Flexibility, easy access to website and Art Villegas is great at communicating and always available when need him. ##### 2. Availability Users value the **availability** of Upshift, noting prompt responses and excellent communication from the team. [ See 4 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1312050&qs=pros-and-cons#reviews) See Related User Reviews GF Gene F. Small-Business (50 or fewer emp.) 5.0/5 "Great service" What do you like about Upshift? Flexibility, easy access to website and Art Villegas is great at communicating and always available when need him. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") O Verified User Small-Business (50 or fewer emp.) 5.0/5 "Very responsive and helpful!" What do you like about Upshift? Ease of use and availability and responsiveness of our rep. ##### 3. Efficiency Users appreciate the **efficiency** of Upshift for quick order placements and last-minute shift filling. [ See 4 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311742&qs=pros-and-cons#reviews) See Related User Reviews JW jonathan w. Mid-Market (51-1000 emp.) 5.0/5 "F&B Director" What do you like about Upshift? The ability to copy previous orders and star favorite employees so they can return. It really cuts down on the training time and helps with efficienc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Very Efficient" What do you like about Upshift? Very effecient and fill spots last minute when needed ##### 4. Candidate Quality Users value the **high standard of candidates** provided by Upshift, enhancing the success of their events. [ See 3 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311839&qs=pros-and-cons#reviews) See Related User Reviews ![Patricia S. R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patricia S. R.") PR Patricia S. R. Small-Business (50 or fewer emp.) 5.0/5 "Art Villegas has been a wonderful contact for us with Upshift" What do you like about Upshift? Consistently high standard of staffing pool. KC Kaitlin C. Mid-Market (51-1000 emp.) 3.5/5 "Decent Staffing Platform Overall" What do you like about Upshift? I like the convenience of the platform and the quality of most of the workers. ##### 5. Communication Users highlight the **excellent communication** from Upshift, praising responsiveness and availability for support and inquiries. [ See 3 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1311714&qs=pros-and-cons#reviews) See Related User Reviews GF Gene F. Small-Business (50 or fewer emp.) 5.0/5 "Great service" What do you like about Upshift? Flexibility, easy access to website and Art Villegas is great at communicating and always available when need him. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") O Verified User Small-Business (50 or fewer emp.) 4.5/5 "UpShift consistently provides reliable, dedicated workers" What do you like about Upshift? Upshift is responsive to questions, corrections and needs at all hours. I appreciated some of the seminars/presentations they have done regarding rete ### Top Cons or Disadvantages of Upshift ##### 1. Poor Management Users find **poor management** complicates operations, as multiple units are mismanaged and invoicing is inefficient. [ See 1 mentions ](https://www.g2.com/products/upshift/reviews?filters%5Bsentiment_snippet%5D=1944922&qs=pros-and-cons#reviews) See Related User Reviews SZ Stephanie Z. Small-Business (50 or fewer emp.) 5.0/5 "Preofessional, Helpful and Responsive" What do you dislike about Upshift? it is a bit tough operationaly speaking because we have multiple units associated with our account. They're all managed by different managers and the GF Gene F. Small-Business (50 or fewer emp.) 11/8/2024 "Great service" 5/5 What do you like best about Upshift? Flexibility, easy access to website and Art Villegas is great at communicating and always available when need him. Review collected by and hosted on G2.com. What do you dislike about Upshift? Nothing, everything about upshift is great Review collected by and hosted on G2.com. Recommendations to others considering Upshift: Do It Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? Upshift is helping us tremendously in the dining room and kitchen by scheduling us employees when we need to. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller RM Rebecca M. Small-Business (50 or fewer emp.) 10/30/2024 "Always a huge support for our large events" 5/5 What do you like best about Upshift? Always provides quality candidates for our large events. Review collected by and hosted on G2.com. What do you dislike about Upshift? No dislikes. I do not have a bad thing to say. Review collected by and hosted on G2.com. Recommendations to others considering Upshift: Use them! Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? I would like Upshift to have a messaging portion on their platform so I can talk to the temps that are on site or prior to their shift. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JW Justin W. Mid-Market (51-1000 emp.) 4/23/2024 "Services Provided" 5/5 What do you like best about Upshift? Easy inferface when posting online, communication and workers. Review collected by and hosted on G2.com. What do you dislike about Upshift? Not realy Upshift issue, but there are some workers that have never done a position that requires a little more training or experience. Review collected by and hosted on G2.com. Recommendations to others considering Upshift: Shift pick ups are 95% filled when posted in a timely manner. Ensure you get with the account rep or someone when you want a specific trait or skill applied to a position, like cooks, so they can add badges to the post. This will help ensure someone is qualified for that position and worked "X" amount of hours so they are reliable. Establish your business needs upfront and what you are looking for. Online interface is extremely user friendly. Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? Communication for any food industry manager has always been the top priority. With Upshift, the communication is always there and easy to access online, or with a phone call. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller FB Fabio B. Mid-Market (51-1000 emp.) 10/30/2024 "Consistent" 5/5 What do you like best about Upshift? The consistency... they are always there Review collected by and hosted on G2.com. What do you dislike about Upshift? Some times there might be a bad apple in the staff they send Review collected by and hosted on G2.com. Recommendations to others considering Upshift: They are very good if you need a lot of staff quick Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? Employee Call outs Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JT jamie t. Mid-Market (51-1000 emp.) 4/23/2024 "UP shift and the NE Ohio Sports and Entertainment Industry" 5/5 What do you like best about Upshift? Amazing user support. I have a team I can reach out to 24/7 with questions and issues and they reaspond quickly. I can jump on a call with them at any time if the issue is more complex. Review collected by and hosted on G2.com. What do you dislike about Upshift? You are always taking a chance with temp employees but you can weed out the bad ones by looking at profiles and pervious shifts. Review collected by and hosted on G2.com. Recommendations to others considering Upshift: Use the team you have avalible to you. Ask questions. They will taylor the app to what you need and more! Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? We have had staffing problems coming out of the pandemic, but with that we have also had low attendance at some events and huge attendance at others. Upshift gives me the ability to flex our head count numbers up and down depening on need. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller FE Forest E. Enterprise (\> 1000 emp.) 11/1/2024 "Staff on time and ordering staff is easy" 5/5 What do you like best about Upshift? Azra Hajdar reaching out to make sure things are still going well Review collected by and hosted on G2.com. What do you dislike about Upshift? Staff still just come in differnt locations and not in proper uniform Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? Staffing large events with servers and bartenders Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") OH Verified User in Hospitality Small-Business (50 or fewer emp.) 12/5/2023 "Very responsive and helpful!" 5/5 What do you like best about Upshift? Ease of use and availability and responsiveness of our rep. Review collected by and hosted on G2.com. What do you dislike about Upshift? The cost to hire an employee especially for lower paid positions that are harder to fill. Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? Being short staff can create customer service issues. Utilizing Upshift, even on short notices, has helped up fill in gaps and create less problems for our residents and other staff. Review collected by and hosted on G2.com. Show More 11/8/2024 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Brandi J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandi J.") BJ Brandi J. Director of Operations Small-Business (50 or fewer emp.) 4/23/2024 "Director of Operations" 5/5 What do you like best about Upshift? I love the platform and ease of use! Our Upshifter has been amazing and it is great to be able to work directly with him to sort out his schedule and then just update it online. Review collected by and hosted on G2.com. What do you dislike about Upshift? So far, nothing! I have not had any hiccups other than not being able to change future shifts while someone is clocked in. Review collected by and hosted on G2.com. Recommendations to others considering Upshift: I really don't have any advice other than make sure the expectations of the roles are clear for the people signing up. Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? We had a spot open up that is hard to hire for, so we brought in an Upshifter to try it out. They like it so well, we will likely hire them at some point! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") OE Verified User in Events Services Small-Business (50 or fewer emp.) 10/30/2024 "Upshift always comes through" 4/5 What do you like best about Upshift? User friendly, able to get a team together quickly. Review collected by and hosted on G2.com. What do you dislike about Upshift? Sometimes the talent isn't there. We get some newbies that have never worked in the industry. Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? Upshift helps when we are short on available staff for events. We have a lot of things pop up last minute and I can always find help through Upshift. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Mid-Market (51-1000 emp.) 11/8/2024 "Very Efficient" 5/5 What do you like best about Upshift? Very effecient and fill spots last minute when needed Review collected by and hosted on G2.com. What do you dislike about Upshift? No issues so far at this time, They have been very accomidating Review collected by and hosted on G2.com. Recommendations to others considering Upshift: They make sure the employees they offer are trained in the positions needed Review collected by and hosted on G2.com. What problems is Upshift solving and how is that benefiting you? We have been short staffed and they have helped us in last minute situations Review collected by and hosted on G2.com. 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