Marc G.
MG
Marc G.
New Business Development
Restaurants
Small-Business (50 or fewer emp.)
"Rough start, easy to use, time will tell"
3/5
What do you like best about Upserve?

Ease of use, 24/hr phone support people are great Review collected by and hosted on G2.com.

What do you dislike about Upserve?

Transition from old ownership to new was a nightmare. Working off spreadsheets & missing deposits. Review collected by and hosted on G2.com.

Alex M.
AM
Alex M.
Sous Chef
Food & Beverages
Mid-Market (51-1000 emp.)
"Easy to Use"
5/5
What do you like best about Upserve?

Upserve is easy to use and helps you track important costs. Review collected by and hosted on G2.com.

What do you dislike about Upserve?

I dont like that tickets will duplicate and or re-fire during certain circumstances. Review collected by and hosted on G2.com.

David H.
DH
David H.
Screenwriter and Co Founder
Real Estate
Small-Business (50 or fewer emp.)
"ease of use"
4.5/5
What do you like best about Upserve?

Recently began using upserve. Was my first time using this system and I was very happy at how easy it has been to learn to use! and I love how easy it is manage remotely from the website and the app for monitoring sales/activity is great too! Review collected by and hosted on G2.com.

What do you dislike about Upserve?

not much to report here. every issue i have had was explained easily and quickly to me in the chat function for help Review collected by and hosted on G2.com.

Devon M.
DM
Devon M.
Manager
Restaurants
Small-Business (50 or fewer emp.)
"Great POS"
4.5/5
What do you like best about Upserve?

The intuitive design is easy to learn. There is great flexibility in setting up the menu. Support team is always available and very helpful Review collected by and hosted on G2.com.

What do you dislike about Upserve?

There is low traceability on checkout reports. Low visibility on online ordering and other small bugs in the reporting. Most of the reporting is great Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"First time user in the restaurant business "
5/5
What do you like best about Upserve?

I find The convenience and ease to learn how to use this program quite well. I often used cheap pos systems or square pos in the past, but breadcrumb is quite convenient for customer seating, serving, and payment as well as for tracking employee hours. Review collected by and hosted on G2.com.

What do you dislike about Upserve?

I havent Had major issues yet. It seems reasonably convenient. Sometimes printing orders is delayed or for some reason doesn’t come out, but this doesn’t happen too often. Review collected by and hosted on G2.com.

GP
Garrett P.
Product Manager
Small-Business (50 or fewer emp.)
"Breadcrumb Rules"
5/5
What do you like best about Upserve?

Streamlined service that is very easy to use and the customer service is extremely quick and efficient at finding the solution to the problem! Review collected by and hosted on G2.com.

What do you dislike about Upserve?

Struggling to find anything that we disliked. Review collected by and hosted on G2.com.

Jeremy M. G.
JG
Jeremy M. G.
Award Winning Writer
Small-Business (50 or fewer emp.)
"Upserve works well"
4/5
What do you like best about Upserve?

With Upserve, it is a reliable, honest company with a solid POS system. Review collected by and hosted on G2.com.

What do you dislike about Upserve?

I haven't used too many POS systems in the past, but this one works well. Review collected by and hosted on G2.com.

GD
Greg D.
Small-Business (50 or fewer emp.)
"Great Customer Service and Interface"
4/5
What do you like best about Upserve?

Really enjoy the reporting generated showing insights and comparisons to previous time periods and return customers. Review collected by and hosted on G2.com.

What do you dislike about Upserve?

I wish there was an app that can be used for Upserve credit card processing customers that do not use breadcrumb. Review collected by and hosted on G2.com.

Verified User in Music
UM
Verified User in Music
Mid-Market (51-1000 emp.)
"pretty easy to use nice interface"
3/5
What do you like best about Upserve?

the interface is pretty and it is pretty easy to use Review collected by and hosted on G2.com.

What do you dislike about Upserve?

its a little counterintuitive and unclear when you hit "send" and the tickets are ugly when you print them out Review collected by and hosted on G2.com.

Cameron S.
CS
Cameron S.
Barista
Small-Business (50 or fewer emp.)
"Great POS System App for Small Businesses"
4.5/5
What do you like best about Upserve?

What I like best about Breadcrumb is the ease of use and the aesthetic properties that make it stand out. Everything is clear and clutter-free. Review collected by and hosted on G2.com.

What do you dislike about Upserve?

The only thing about Breadcrumb that I dislike would be that you cannot edit employee profiles on the app itself. Review collected by and hosted on G2.com.