The customer service, immediate, efficient, friendly Review collected by and hosted on G2.com.

Very laggy when wifi is slow, hard to navigate page when this occurs Review collected by and hosted on G2.com.

I love how quickly Upscope connects to the other user. Review collected by and hosted on G2.com.

Not really a downside, as I haven't looked into it, but does it support mobile browsers as well? Review collected by and hosted on G2.com.

That you don't need to install anything on the Customer side Review collected by and hosted on G2.com.

Can be laggy at times. This however does not happen often Review collected by and hosted on G2.com.

The ease of use and the ease of the ability to actually connect with the clients. Review collected by and hosted on G2.com.

I often run into delays when using upscope that infringe on my process with my clients. Review collected by and hosted on G2.com.

the screen sharing and the way it navagates with the customer. Review collected by and hosted on G2.com.

it does take a long time to load sometimes. Review collected by and hosted on G2.com.

Helps me navigate the dashboard with clients Review collected by and hosted on G2.com.

it doesnt always pull up the client in upscope. Review collected by and hosted on G2.com.

Ease of use, it is really simple to get going to help a customer Review collected by and hosted on G2.com.

too simple in that i dont know what all of the buttons do so i get confused Review collected by and hosted on G2.com.

Upscope is very simple to use and secure. Review collected by and hosted on G2.com.

Everything that we are needing Upscope to do is working fine for us. Review collected by and hosted on G2.com.

The ease of use - It is incredibly simple to use and effective for our customers. We have never experienced push back and it always help us to reach a solution quicker. Review collected by and hosted on G2.com.

I don't find, from my use of Upscope, that there is anything to dislike. We have been using it for over 6 months and clients have never struggled to access or use the software and it was simple to install etc. It's a great tool. Review collected by and hosted on G2.com.

We integrated Upscope with Intercom and it unlocked an entirely new dimension of support. Now with literally one click, we can view a customer's screen immediately and recognize the problem faster than ever! Review collected by and hosted on G2.com.

There is nothing I dislike, they have fixed the one strange issue with having a strange login process, but it works great! Review collected by and hosted on G2.com.