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Upscope

(118)4.7/5

75.0

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Pinned by G2 as a common question
G2

How has Upscope supported your customer support team, and what features do you rely on?

How has Upscope supported your customer support team, and what features do you rely on?

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Pinned by G2 as a common question
G2

What is Upscope used for?

What is Upscope used for?

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Michael Z.
MZ

Sales Manager at Docketly

I am really curious to why you can not show all users when you login that are online at the moment?

So I recently had an issue where I knew the user was logged in on our platform but I was really struggling to find that person on Upscope. I reached out to an Upscope representative and he said it was because of bandwidth and gave me an alternative for a code to appear on the user's screen,... Read more

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2 Comments
Verified User
G2

Security

Is Upscope cobrowsing secure?

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2 Comments
Verified User
G2

Interactive features

Can the support agent click and scroll for the customer?

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2 Comments
Verified User
G2

No-download software

Does the customer or the support agent need to install software to screen share?

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Top Contributors in Upscope

1
Pardeep K.
PK

Pardeep K.

co-founder

4 pts
2
Brad E.
BE

Brad E.

EVP of Channel Services

2 pts