MP

Marcin P.

Restaurant Owner

Small-Business (50 or fewer emp.)

12/16/2025

"Easy to set up, easy to run, and great support"

5/5

What do you like best about UpMenu?

UpMenu is very easy to use day-to-day and the admin panel is intuitive, so updating the menu, prices, modifiers, and availability takes minutes. Setup was straightforward, and the GoTab integration made it easy to keep online orders connected to our POS workflow. Customer support has been responsive and genuinely helpful whenever we had questions. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

Nothing so far. It’s been reliable, easy to manage, and the support has been great whenever we’ve needed help. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

UpMenu helps us take direct online orders through our own website without relying only on third-party marketplaces. It gives us control over the ordering experience and customer data, and it streamlines operations by keeping the online menu and ordering flow easy to manage. The GoTab POS integration also helps reduce manual work and improves order accuracy. Review collected by and hosted on G2.com.

RM

Rafał M.

Restaurant Owner

Small-Business (50 or fewer emp.)

10/30/2025

"Great tool for managing direct orders and delivery"

5/5

What do you like best about UpMenu?

UpMenu made it easy for us to manage everything in one place. We use the website and online ordering to take direct orders, which saves us a lot compared to third-party apps. I also really like the delivery management tools with the driver app and dispatch feature. It helps us organize deliveries efficiently and keep everything under control. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

Sometimes it takes a bit of time to find specific settings in the admin panel. Once you get used to the layout, it’s fine, and support is always quick to help if I can’t find something. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

UpMenu cut our reliance on marketplaces and the commissions that came with them by moving customers to direct online ordering on our own site. We control the menu and customer data, which boosts margins and repeat business. Delivery management with the driver app and dispatch streamlined couriers and tracking, so orders go out faster with fewer mistakes. Review collected by and hosted on G2.com.

UR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

11/12/2025

"Fast setup, great support, and all in one ordering that delivers results"

5/5

What do you like best about UpMenu?

UpMenu made it incredibly easy to move our online ordering to one system. We manage all website and mobile app orders in a single dashboard, which saves time and helps us stay organized. The setup was quick and seamless, and the support team was always available online to assist with onboarding and small adjustments. I also appreciate the API for custom integrations, which gives us the flexibility to connect with other tools. In just three weeks we received over 1,190 online orders, which was beyond our expectations. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

I can’t point to anything I dislike. The system exceeded my expectations, and the number of online orders we achieved was a great surprise. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

It put all our online orders in one place, so website and mobile app orders flow into a single dashboard. That cut errors and sped up fulfillment, while the API connected our other tools with no extra manual work. The built-in email and SMS brought customers back and overall we save time and generate more repeat business. Review collected by and hosted on G2.com.

UR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

10/20/2025

"Easy online ordering with POS integration and loyalty"

4/5

What do you like best about UpMenu?

I run a restaurant in Poland and UpMenu lets me manage online ordering and our mobile app in one place. The POS integration works smoothly, so orders go straight to the kitchen. Loyalty and simple promotions help us bring guests back and increase direct orders. The panel is easy to use and support replies quickly. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

Reporting is fine, but I would like deeper results for promotions. A few more ready templates for promos and messages would also help. Nothing critical. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

We needed more direct online orders and fewer marketplace fees. UpMenu connects our website and mobile app with the POS, so tickets go straight to the kitchen and staff errors are lower. Loyalty and simple promos bring guests back, which raises repeat orders. Managing menus and prices is faster, and support answers quickly. Review collected by and hosted on G2.com.

UR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

10/23/2025

"Reliable system with great support"

4.5/5

What do you like best about UpMenu?

I run a sushi restaurant in Poland and have been using UpMenu for two years. We built our website with online ordering and also use the mobile app. The loyalty program and promotions bring customers back and increase direct orders. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

Sometimes when setting up new promotions, I wasn’t sure about a few options, but support always explained it clearly and fixed things quickly. Overall, I’m very happy with the system. Review collected by and hosted on G2.com.

SC

Shashank C.

Human Resources Recruiter

Mid-Market (51-1000 emp.)

10/17/2023

"Super and satisfying service with good package"

4/5

What do you like best about UpMenu?

Super and satisfying service with good package better performance and consumer relationship Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

Not at all everything is working properly as i wish i love it Review collected by and hosted on G2.com.

UC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

10/19/2023

"Upmenu Best Order"

4.5/5

What do you like best about UpMenu?

The food and cuisines are the best one and upmenu is awesome Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

No dislike for this product so far satisfied for it Review collected by and hosted on G2.com.