---
title: Uplight Reviews
meta_title: 'Uplight Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Uplight works for a business like yours.
aggregate_rating:
  rating_value: 3.9
  review_count: 9
  scale: '5'
date_modified: '2026-06-21'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Uplight Reviews
**Vendor:** Uplight  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 9
## About Uplight
Uplight is a cloud software company designed to help utilities transform their customer experience and operations.




## Uplight Reviews
  ### 1. Upright Critique

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2021

**What do you like best about Uplight?**

It helps improve customer relationships, with their features. It provides more energy efficiency for a lot of different things

**What do you dislike about Uplight?**

A lot of large companies aren't familiar with this software because it's not largely promoted right now

**Recommendations to others considering Uplight:**

I would just say be mindful in knowing how utilize this software's interface. The interface can be a little complex in understanding.

**What problems is Uplight solving and how is that benefiting you?**

I'm solving problems with diversifying different portfolios within certain features.

  ### 2. Online database for info for large amount of accounts

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about Uplight?**

easily share many different companies account info with various parties who are registered

**What do you dislike about Uplight?**

interface its not user friendly too much info that isn't necessary on certain pages

**Recommendations to others considering Uplight:**

Be sure to use in the field for easy access to account information

**What problems is Uplight solving and how is that benefiting you?**

Store account information and files. Registered users can access data in the field and on the go.


## Uplight Discussions
  - [What is Uplight used for?](https://www.g2.com/discussions/what-is-uplight-used-for)

- [View Uplight pricing details and edition comparison](https://www.g2.com/products/uplight/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+07%3A28%3A00+-0500&secure%5Bsession_id%5D=6556bb0f-49a1-4319-9c91-7574569afcb6&secure%5Btoken%5D=ac68767b305d0b749558df00db1de267b4bcd2ac9b0ac0153f523803ee12ae85&format=llm_user)

## Uplight Features
**Additional Functionality**
- CRM
- Data Import/Export
- Alerts/Notifications
- Calendar Management
- Third-Party Integrations
- Sales Pipeline Management
- Collaboration Tools
- Activity Dashboard
- Reporting/Analytics
- Lead Scoring
- Task Management
- Document Management
- Calendar/Reminder System
- Lead Qualification
- Client Management
- Customer Database
- Territory Management
- Commenting/Notes
- Access Controls/Permissions
- Mobile Access
- Email Management
- Lead Management
- Event Triggered Actions
- Interaction Tracking
- Segmentation
- AI Copilot
- Generative AI
- Data Visualization
- Appointment Scheduling
- Lead Generation
- Feedback Management
- NPS Survey Structure
- Search/Filter
- Visual Analytics
- CSAT Survey Structure
- Engagement Tracking
- SMS Messaging
- Sentiment Analysis
- Customizable Templates
- CES Survey Structure
- AI/Machine Learning
- Survey/Poll Management
- Customer Experience Management
- Chat/Messaging
- Customizable Forms
- Customer Journey Mapping
- Trend Analysis
- Complaint Monitoring
- Widgets
- Customer Segmentation
- Social Media Integration
- Multi-Channel Communication
- Performance Metrics
- Workflow Automation

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