Thiwanon C.
TC
Thiwanon C.
Infrastructure Engineering
Mid-Market (51-1000 emp.)
"Awesome Team Insights Tool!"
4.5/5
What do you like best about Uplevel?

This describe how people feel at work to notice the unhealthy behaviour to fix and rebalance the tasks and take more work life balance and sustainable growth in life. Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

It should have weekly report in email to notify about how my week is going on. And have the suggestion to recommend me to do to improve my-self what I cando better. Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel
Edit edit

Hi, Thiwanon! Thank you so much for your feedback. Uplevel does send out a weekly email notification which summarizes your team’s health metrics and flags potential risks. If you’re not seeing these, let our team know and we can investigate. We’re working towards providing more automated recommendations, but would love to work with you directly to come up with a plan for how you can use Uplevel to best fit your team’s needs. If you have any additional feedback, please feel free to reach out to support@uplevelteam.com.

Christopher K.
CK
Christopher K.
Vice President Of Technology
Mid-Market (51-1000 emp.)
"Great product, great partnership"
4.5/5
What do you like best about Uplevel?

Solid product that is helping us to use data to find ways to optimize our software delivery. Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

We've been very happy with our partnership with Uplevel. There is nothing we dislike at this point! Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel
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Hi, Christopher! Thank you so much for taking the time to give us feedback. We're so happy to hear that your Uplevel data is helping your teams identify focus areas to drive efficiency. We really appreciate your review!

Verified User in Apparel & Fashion
CA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Productivity analyser or Total work tracker"
4.5/5
What do you like best about Uplevel?

The concept behind it is very nice, the application integrates with other applications and compiles all data to find out if an engineer is getting stuck in too many meetings or unnecessary work than important work and it can also help you find out if someone is working for less time Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

The concept and idea are nice but there should be some kind of calibration should be done because people can find tricks to fool the app, but yeah support is nice overall good application. Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel
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We appreciate your response! We’re really glad to hear that you found Uplevel useful for identifying areas to focus on. I’d like to clarify the intention behind our Always On metric that you mentioned. To avoid stack ranking, we intentionally do not track the number of hours a developer spends working. We only track the amount of time spent working outside of a typical 8 hour workday—anything that is less than 30 minutes over falls into the “Normal” range. The intention behind this metric is to identify potential burnout risk. You can read more about it on the linked page below. Thank you for taking the time to write a review!

https://uplevelteam.zendesk.com/hc/en-us/articles/4409681526285-Always-On-

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Remote Worker support tool is a must have"
4.5/5
What do you like best about Uplevel?

Being able to get a gauge for discussion with employees. Especially remote workers. Also, increased JIRA integration helps to monitor projects by being able to group individuals together. Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

The resent updates that included the flexibility of JIRA is great; downside, depending on teams they may not use it as much if they have limited jira exposure. Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel
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Hi, there! Thank you so much for taking the time to leave a review. As workplaces continue to be more and more remote-friendly, we're so happy to hear that you've been able to use your Uplevel data to drive meaningful conversations with your team members. We also appreciate you sharing that some of your teams use Jira differently—this feedback is helpful as we consider our future roadmap. Thank you for sharing your insight!

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great insights into engineering team's metrics and behaviors"
4/5
What do you like best about Uplevel?

Dashboards are handy for seeing the "Always on" and "Dep work" metrics. I love the weekly updates/aleerts in emails too Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

Too early in the cycle to develop dislikes. If I have to pick on something, I'd say Uplevel needs to work on integrating with Microsoft DevOps at the earliest. Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel
Edit edit

Thank you so much for writing a review! We're so glad to hear that your Uplevel data has helped drive meaningful conversations on your teams. We also appreciate your feedback about the Microsoft DevOps integration — keep an eye out for more details on our plans for future integrations!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Uplevel makes me having sufficient data before I have 1-1 with my team when remote working."
4.5/5
What do you like best about Uplevel?

- Deepwork

- Always on, make me know how my team working.

- PR lifetime

- 1-1 report before going to have 1-1 with the team, make me having the right conversation with the team. Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

- May be not what I dislike, but I would like Uplevel to have some explanation about the proposal why we need to track data eg since everyone doing remote working, why your manager needs this data, for xxx, to convince the engineering team to have a right understanding that we are not tracking everything about them, but this data important since their managers would like to take care them as much as possible while remote working. Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel
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Hi, there! Thank you so much for your feedback. Remote work can be tough, so we’re excited to hear that your Uplevel data helps bolster your 1:1s with your team. When it comes to discussing how Uplevel is designed to support developers with your team members, we’d be happy to help! Please feel free to reach out to your Customer Success Manager or to support@uplevelteam.com and we can help explain the reason behind the data we collect and the rigorous steps we take to protect privacy. If you have any additional feedback, please don’t hesitate to reach out.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Lots of shiny features that don't provide me much actual value"
2/5
What do you like best about Uplevel?

All the metrics being in one place from Slack, JIRA, Calendar, Gitlab etc Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

The metrics are not presented in a way that is conducive to drawing valuable insights or changing behaviors Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel
Edit edit

Thank you so much for this candid feedback. If you have any specific goals you were hoping to accomplish with Uplevel, please feel free to reach out to us at support@uplevelteam.com. We’d love to learn what we can do to make the dashboard more useful!

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Senior Accounting Manager"
5/5
What do you like best about Uplevel?

Solutions they provided to help gather data for financial reporting purposes which alleviated manual work from our Tech team. Review collected by and hosted on G2.com.

What do you dislike about Uplevel?

None I've noted thus far. Uplevel has been extremely helpful in meeting our needs. Review collected by and hosted on G2.com.

Response from Kristen Sowatsky of Uplevel
Edit edit

Thank you so much for your review! We’re so glad that our allocation feature is making things easier for you and your team.