Upland PSA is a great product that does a really good job at linking timesheet and financial software to project management software. A lot of PSA solutions out there pretend to be financially focused but this one actually is. This software provides a high degree of integration, customization and segregation of duties required by larger organizations. Support in the last few years has been quick and responsive. Review collected by and hosted on G2.com.

the UI isn't keeping up with the industry and is dated causing a long load times and necessary clicks. We would really appreciate the Projects side of the software to be able to tell more of the story as to what is happening on the project and be able to share those updates with people working on the project. Review collected by and hosted on G2.com.

The system is very flexible. I can change names of fields to more suit our organization. i.e. Personal time instead of sick leave. I can set things to work the way I want them to work. It is an excellent fit for a service organization. I have also became quite fond of the new reporting system Upland Analytics. It is great improvement to Tenrox reporting capabilities. Review collected by and hosted on G2.com.

The hidden operations, In order to implement you have to complete all the steps and sometimes the final step is hidden. For example setting up PO operation. Review collected by and hosted on G2.com.

Professional Services apps I've seen never work exactly the way you do. The best you can hope for is one that is flexible enough to bend to your process, collect enough data for proper reporting, and is from a company that offers outstanding support. Upland PSA does that, and has become one of the more important tools in running our business. Our end-users are having an easy time entering time and expense. Our Accounting department billing process is smooth. Our project managers have lots of information coming to them. Review collected by and hosted on G2.com.

Upside and Downside are both the same. There are so many tables and views, sometimes it's hard to find the data we're looking for when creating reports. And I think it's because the application has gone through many changes, there appear to be 'legacy' tables and views still lying around. Review collected by and hosted on G2.com.

The design is intuitive, easy to navigate, and can be used without any training at all, making the process of implementing the software in any organization quite painless. Review collected by and hosted on G2.com.

Submitting an annual leave can be a little bit troublesome, but once it is managed, then all can be handled. Review collected by and hosted on G2.com.

Very good and easy to use, the best thing that it can be integrated with any software through Boomi. Project, Resource, time and financial are easy to update and manage by minimum training. Tracking is very easy and through reports you can get a top level information what exactly happening on project or time or cost or finance. Review collected by and hosted on G2.com.

Constant update and interface of application, many time users complain about these issues. When number of project or users grow i feel it getting slow. Too much integration some time make life difficult. Support team take time for solution if it is not paid. Review collected by and hosted on G2.com.

I like it because it meets its goals, it has excellent support, it's a pretty solid tool, it's easy to upload receipts, manage projects, help organize tasks and a lot, it also shows how long I've been on tasks and do deep monitoring. Review collected by and hosted on G2.com.

It is not bad because so far we have not experienced any serious inconvenience, but on the other hand, I think that it is somewhat limited in the products and information section, I need it to be more complete and offer much more. Review collected by and hosted on G2.com.

When i started using Tenrox PSA from Upland, i was skeptical but soon i realize how efficient and well structured is this. Managing project is very easy, whether it is Time management, finance or invoicing all very well integrated. Best thing which i like about it is customization level and integration with other software i.e. CRM, Saleforce , AX etc. Reporting and Dash board preparation is very well structured. Overall it is a good package. No prior knowledge required to use it. Review collected by and hosted on G2.com.

Doing customization take time, we can not do all the changes at our end. Review collected by and hosted on G2.com.

This site is very outdated and just does whatever it wants when you are attempting to add projects, bill clients, or do anything! Review collected by and hosted on G2.com.

I dislike mostly everything about this system as it is very difficult to work with. The system is very slow and tends to freeze very frequently. Pages take forever to load. Review collected by and hosted on G2.com.

Tracking expenses and timesheets for each employee and department, helps to optimize the expenses and work hours for the whole orginzation, also their product support is good. Review collected by and hosted on G2.com.

Sometimes it can be hard to navigate when looking for old time sheets, other than that no dislikes so far. Review collected by and hosted on G2.com.

Extremely user friendly. Easy to use and I got no issues with it after months of use. Review collected by and hosted on G2.com.

Till now, I haven't come across any issues. Review collected by and hosted on G2.com.