My organization has been working with Upland PSA for more than 6 years. We have found that the Tenrox cloud application meets all of our global business requirements - including multi-currency, multi-org, and complex billing rules. No matter what business scenario we have needed to manage with the Tenrox software, we have been able to configure the application to meet our needs.

I will also add that Tenrox has a terrific support organization. Working with many different cloud software vendors through the years, the Tenrox team has really impressed me with their responsiveness, product knowledge, and customer service focus. Review collected by and hosted on G2.com.

In the past, I would have mentioned out of the box reporting but Upland released their analytics platform a few years ago after listening to customer feedback and resolved this gap. Review collected by and hosted on G2.com.

Due to acquisition each business group in my company used a different PSA application, therefore consolidating reports and controlling budget was a big challenge. Uplan PSA helped us to deploy a standard workflow for more 15 Business units including 500 PS users across the world.

The PS globalization helps us to have perfect global controlling reports for top level management at any time. Review collected by and hosted on G2.com.

Customization is limited because Upland PSA it's SAAS application. Review collected by and hosted on G2.com.

It is good and easy to use, of course with experience in other similar software, it is much simpler, it is very flexible in project management and modifying filters and the menu is great, and its integration is good, it is a very intuitive tool and I like it because it is very functional. Review collected by and hosted on G2.com.

Sometimes it is usually complicated in the user configuration, I could also say that the interface is good, but I think it is still improving and it lacks a little more, since it is usually somewhat slow at times, but it does not bother at all. Review collected by and hosted on G2.com.

It's easy to enter your values, auto-save, and auto-edit if you wanted. You can customize your view of your needs.

It never crashed when I used it. You can apply multiple modules in the same account. You can set up automated notifications, and will work flawlessly. Delivers knowledge into the hands of your employees gives them the information they need to encourage collaboration, keeps projects on track for on-time, on-budget delivery with the highest quality while ensuring resources and projects are aligned with corporate governance requirements. Review collected by and hosted on G2.com.

I think the security on it might be too strong on it (not sure if it's my organization request), if I logged in and done a certain action closed the tab, in order to return to PSA again after a short while, the session will expire and I will need to log in again. I believe it should allow me to reopen the tab if I'm the same user on the same browser. Review collected by and hosted on G2.com.

Lives up to our expectations of an easy-to-use, integrated platform for managing our operations. We have been very pleased with the professionalism and knowledge of the staff, from the initial sale, to the assistance provided to deploy the platform, as well as the ongoing customer service and support. Review collected by and hosted on G2.com.

Even with all the reminders, there seems to be someone who does not submit their T&E. Review collected by and hosted on G2.com.

Upland PSA increases efficiency in service delivery organizations by structuring and building a solid project management foundation, from pre-sales to customer invoicing, and ensuring that all billable work is captured which brings predictability to professional services. Review collected by and hosted on G2.com.

Because we had a large portfolio of projects with ongoing projects, the massive upload of project information into the tool required some extra development by their professional services professional. Review collected by and hosted on G2.com.

User friendly interface.

Workflows

Easy Customization according to your business needs.

Amazing Support Review collected by and hosted on G2.com.

Nothing, i love the application and support Review collected by and hosted on G2.com.

Upland PSA is a service that I use in the company in order to improve the capabilities and automation of services or software, with the aim of increasing sales, customer service and problems in the company, improving capabilities and giving effective responses and thus improving the work performance within the company to be able to provide solutions and increase profits, happy that it worked very well is a very suitable system to automate and useful tools. Review collected by and hosted on G2.com.

I do not have any type of problem with my service, however I would like to improve the performance of your website to avoid loss of servers, it has caused problems when starting the session. Review collected by and hosted on G2.com.

I like the ability to keep track of multiple projects and tasks in a simple manner. Managing Timesheets, Leaver Requests, different tasks etc. Review collected by and hosted on G2.com.

Sometimes the email notifications sent to complete a timesheet or to approve Leaver requests lead to a specific link that only views the item. instead the normal Timesheet/Leave request page if I navigated to it normally. Review collected by and hosted on G2.com.

It's pretty user friendly once you have some training! Review collected by and hosted on G2.com.

We dislike that we can't customize forms on our own - customizations are changes the development team must make and are billable. Review collected by and hosted on G2.com.