It seems like it's a very robust tool. UI experience is smooth. Tool is very flexible and easy to navigate. Review collected by and hosted on G2.com.
Can be a little clunky but you get used to it. Review collected by and hosted on G2.com.
It seems like it's a very robust tool. UI experience is smooth. Tool is very flexible and easy to navigate. Review collected by and hosted on G2.com.
Can be a little clunky but you get used to it. Review collected by and hosted on G2.com.
Mobile - Expense reporting, Project Time Tracking, Access Timesheet information Review collected by and hosted on G2.com.
Data synchronization would be very slow & error prone. Review collected by and hosted on G2.com.
It has a nice and modern UI and it is a web based, not a sharepoint type of apps, and we can track my time sheet and expenses in the same system rather than 2 different systems.. Review collected by and hosted on G2.com.
A little bit confusing as it doesn't include some tooltips to help the new comers for example to find their way. For example in our company we are using Tenrox to track our time and expenses, and it took me a while to know how to add a note against an entry !. Review collected by and hosted on G2.com.
I like that they have a fairly easy to setup system for our finance team to use that didn't require a lot of technical resources from our IT team to setup. It provided a way to get us out of using Excel to track timesheets and expenses and made it easier for our team to be anywhere and get our expenses and time tracking completed. Recent updates have even made it easier and less dependent on the finance team members to give us an expense back or a timesheet so we can make adjustments incase we missed something after submitting. Review collected by and hosted on G2.com.
The UI is very dated and rather clunky. It takes time for it to respond and its often difficult to understand why it hasn't saved an item. I had a situation recently as a user where the setup of our expenses would not save and would not provide any clues as to why it would not save. Turned out I had typed in a code instead of searched and selected it from the case code list. The errors were not helpful at all. We have seen other non technical people struggle mightily with the setup of the Expenses module. Searching a large list of case codes is far from easy and prone to problems. Entering mileage for a trip should be easier and incorporate search engines or a mapping engine like Bing or Google. Instead you have to go external and get the number of miles between destinations. It just needs more developer love and listening to their audience. Review collected by and hosted on G2.com.
We've been using Tenrox for just over one year, and it has been a fantastic experience. It has simplified our processes yet ensured that we have the right level of control over our professional services operations. The UI experience is so smooth, it has actually contributed to a large extent to fast adoption by the team. We have also learned to leverage the great capabilities of the solution to such an extent that we were able to tailor it to our specific needs in a very intuitive manner. We are big fans! Review collected by and hosted on G2.com.
While the system is equipped with various reporting capabilities, they are all geared towards the standard set of functionality in the system. Any specialized reporting requires a detailed understanding of the data model and technical report development skills. Extended reporting can use looking at things from a different perspective.
Additionally, the Project Management functionality in the system are pretty much geared around the Revenue Management aspect, and not from Projects Operations perspective. We still need to use MS Project for example to manage our project schedules, deliverables, day-to-day resourcing, and general operational tracking. Review collected by and hosted on G2.com.
Great out of the box reports and ability to customize reports . Clients are amazed at how we can generate reports for them when reviewing projects. Tenrox supports us very well now and going forward with changes necessitated by Microsoft 2013.great support. Review collected by and hosted on G2.com.
I am very happy and have no negative comments. Review collected by and hosted on G2.com.
The best feature of the system is the dashboard and the ability to see everything in one place. Each project is listed out and shows how far along it is. The financial information can also be accessed and can even forecast the profits, as a whole as well as by each department. Review collected by and hosted on G2.com.
The only area that I feel is not as great as the others is the workflows. While it does provide a visual for you process, I feel it is almost a cheap feel to it. It is not the most professional looking and I feel that it could use some improvements. Review collected by and hosted on G2.com.
Time entry is straight-forward and easy to use. The system can be set-up in many different ways to suit business needs. Review collected by and hosted on G2.com.
The system is not intuitive and is difficult to work with. The reporting is clunky and feels like it was designed in the early 2000's. The system documentation is incomplete and dated. Invoicing capabilities are limited and it would be best not to use. The user community is not active so it is difficult to find answers to questions. Review collected by and hosted on G2.com.
Ease of navigation and options for different time entries I.e. pto, incentive pay etc Review collected by and hosted on G2.com.
It looks relatively dated. Could use a refresh in design Review collected by and hosted on G2.com.
It's a fairly simple time and expense management tool, and it's used across several industries. (I used it when I worked in the ad agency world, but I know others that used it in law offices, etc.) Review collected by and hosted on G2.com.
A few things here:
- clunky / outdated interface. Definitely not user friendly.
- because I used it at the enterprise level, I needed to use it in IE for some reason, as there were many issues with Tenrox in Chrome + Firefox. (It might have just been that particular implementation, however.) Review collected by and hosted on G2.com.