Lori B.
LB
Lori B.
Office Manager
Mid-Market (51-1000 emp.)
"Very convenient service"
5/5
What do you like best about Upland InterFAX?

Interfax is my go-to method of faxing from my desk. All I have to do is scan my document or attach an already digital pdf copy and send it through email. I have an easy record to reference when I need to find out when I faxed something as well, just a quick search in gmail. Review collected by and hosted on G2.com.

What do you dislike about Upland InterFAX?

I have not experienced any downsides to using Interfax Review collected by and hosted on G2.com.

Response from Ginger Swann of Upland InterFAX
Edit edit

Hi, Lori! We're delighted to hear that InterFAX has been a convenient and time-saving solution for you. We strive to make faxing easy and efficient, and we're glad to hear that it's been so helpful for you and your company!

GM
Gable M.
Engineer
Small-Business (50 or fewer emp.)
"A solution to configure fax input and output services with an intuitive interface"
5/5
What do you like best about Upland InterFAX?

I like it because it is useful, effective and easy to use to manage online fax services. I also liked automating through API and that the implementation was easy and finally the trial version made us make the best decision. Review collected by and hosted on G2.com.

What do you dislike about Upland InterFAX?

Since using it we have not noticed any problems. Review collected by and hosted on G2.com.

Response from Ginger Swann of Upland InterFAX
Edit edit

Thank you for sharing your positive experience with Upland InterFAX, Gable. We're pleased that you found it useful, effective, and easy to use! Our goal is to provide a solution that simplifies fax management and benefits your business. We appreciate your feedback and look forward to continuing to support your fax needs!

Verified User in Military
UM
Verified User in Military
Small-Business (50 or fewer emp.)
"Great experience"
5/5
What do you like best about Upland InterFAX?

That I am able to send faxes with ease and it not be a hassle Review collected by and hosted on G2.com.

What do you dislike about Upland InterFAX?

There was nothing that I don't like. So far so good Review collected by and hosted on G2.com.

Response from Ginger Swann of Upland InterFAX
Edit edit

Thank you for your positive feedback! We're happy to provide a convenient faxing solution for you.

Danny R.
DR
Danny R.
Technology & Product Director
Mid-Market (51-1000 emp.)
"great faxing service via API"
5/5
What do you like best about Upland InterFAX?

Simple API integration with great documentation Review collected by and hosted on G2.com.

What do you dislike about Upland InterFAX?

It does exactly what I need it to do so there is nothing really to dislike. Review collected by and hosted on G2.com.

Response from Ginger Swann of Upland InterFAX
Edit edit

We're glad to hear that you found our API integration simple and our documentation helpful. Thank you for choosing Upland InterFAX for your faxing needs!

AY
august Y.
Small-Business (50 or fewer emp.)
"Fax automation"
4.5/5
What do you like best about Upland InterFAX?

It has a free trial which is great for getting to know the service, the price is affordable for both small and large businesses. The interface is fun the tool panel is easy to access, the learning curve required is minimal Review collected by and hosted on G2.com.

What do you dislike about Upland InterFAX?

From my experience I have not found any negative aspects, the technical support takes a little time to respond Review collected by and hosted on G2.com.

Response from Ginger Swann of Upland InterFAX
Edit edit

Hi, August. Thank you for taking the time to leave a positive review for InterFAX! We appreciate your input and apologize for any delay in our technical support. We are constantly working to improve our response times.

AC
Anton C.
Manufacturing specialist
Small-Business (50 or fewer emp.)
"Fax management"
5/5
What do you like best about Upland InterFAX?

A tool that does not require a learning curve, gives access to a free period to learn about the product's functions, reports are very useful Review collected by and hosted on G2.com.

What do you dislike about Upland InterFAX?

With the time of use, I could not highlight anything negative, and it has been very useful Review collected by and hosted on G2.com.

Response from Ginger Swann of Upland InterFAX
Edit edit

Hi, Anton - It's great to hear that Upland InterFAX has helped you eliminate the use of telephone lines, reduce paper usage, and simplify the process of sending and receiving faxes. We're glad to provide a reliable solution for your business needs! Thanks for taking the time to leave such an insightful review!

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Easy Fax Solution"
5/5
What do you like best about Upland InterFAX?

It's easy to use and easy to have all of your faxes integrated into one place. When support is needed, they are very quick to respond and assist. Review collected by and hosted on G2.com.

What do you dislike about Upland InterFAX?

The trickiest part about InterFax is the password resets. Sometimes the emails don't arrive after requesting a reset. Review collected by and hosted on G2.com.

Response from Ginger Swann of Upland InterFAX
Edit edit

Thank you for your feedback! We're pleased to hear that our support team has been quick to respond and assist you. We also understand the frustration with the password reset emails and will take a closer this issue. Thank you for taking the time to share your insight!

AC
Amanda C.
Lab
Mid-Market (51-1000 emp.)
"Excellent replacement to paper fax"
5/5
What do you like best about Upland InterFAX?

The site is super user friendly! Easy to track sent faxes- failed and accepted. Can also review archived faxes even after they have been deleted. Incoming faxes quick and on live-time. No need to wait for connection, toner, paper, like old faxing method. Review collected by and hosted on G2.com.

What do you dislike about Upland InterFAX?

Nothing, I really enjoyed everything about it. Review collected by and hosted on G2.com.

Response from Ginger Swann of Upland InterFAX
Edit edit

Hi, Amanda. We're thrilled to hear that you find Upland InterFAX user-friendly and efficient for tracking and reviewing faxes. We really appreciate your helpful feedback!

LA
Lionel A.
CRM Manager
Small-Business (50 or fewer emp.)
"InterFAX easy access tool at a low price"
5/5
What do you like best about Upland InterFAX?

I like this tool because it is easy to use due to its user interface and a good easy to configure panel. I also like being able to review the reports with their drag and drop features and the support responds quickly to our questions. Review collected by and hosted on G2.com.

What do you dislike about Upland InterFAX?

I have no serious problems that affect its use. I only hope for improvements. Review collected by and hosted on G2.com.

Response from Ginger Swann of Upland InterFAX
Edit edit

Hi, Lionel! We're glad to hear that you find InterFAX easy to use and configure, and that you appreciate the drag and drop features and responsive support. We are constantly working on improvements, so your feedback is incredibly valuable to us. Thank you for sharing your positive experience!

TL
Toan L.
Small-Business (50 or fewer emp.)
"Send and receive faxes anywhere"
5/5
What do you like best about Upland InterFAX?

The user interface is simple to use, installs without hassle, the toolbar is easy to access and use you can purchase a free trial without much protocol which is amazing, the support team responds quickly Review collected by and hosted on G2.com.

What do you dislike about Upland InterFAX?

Absolutely nothing, Upland InterFax is a great tool for any company, both small and large Review collected by and hosted on G2.com.

Response from Ginger Swann of Upland InterFAX
Edit edit

Hi, Toan! We're thrilled to hear that you find Upland InterFAX simple to use and that it has improved your communication with clients. We appreciate your positive feedback!