Mario C.
MC
Mario C.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Upgrade in My opnion not the best bank"
2.5/5
What do you like best about Upgrade?

I don't have a good recommendation because of opening. the account was very hard, i had to email documents and upload many times documents and the process was awful. Review collected by and hosted on G2.com.

What do you dislike about Upgrade?

I hated the amount of time it took to open the account, plus they have you do a credit verification over the phone, which has a lot of private information that i felt uncofofortable. Review collected by and hosted on G2.com.

Marvin D.
MD
Marvin D.
Owner
Small-Business (50 or fewer emp.)
"Credit Card With A Difference"
4/5
What do you like best about Upgrade?

Using Upgrade has been a savior for me. I use it to fund my purchases for my business when needed. Review collected by and hosted on G2.com.

What do you dislike about Upgrade?

Would have liked a lower interest rate and hope the next time around I will have earned it. Review collected by and hosted on G2.com.

David P.
DP
David P.
Marketing Technology Specialist
Small-Business (50 or fewer emp.)
"Little to no Hassle Loan"
5/5
What do you like best about Upgrade?

How easy it was to get a loan, insights into my credit, and opportunities to improve m credit. There was no hassle in the process. Review collected by and hosted on G2.com.

What do you dislike about Upgrade?

There are times when I'd get an email implying I had a 100% chance to get another or larger loan, just to get denied. Review collected by and hosted on G2.com.

Aakash S.
AS
Aakash S.
Business Intelligence Engineer/ Data Engineer
Small-Business (50 or fewer emp.)
"Quicker personal loans with comparatively high price"
2/5
What do you like best about Upgrade?

The processing time is very good. You can get upto 50K in personal loans as of now and can get direct deposit to your bank account via ACH. The online interface is also pretty easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Upgrade?

The cost of loans tends to be higher compared to some other avenues. They also charge an origination fee, which adds to the cost of borrowing and the cost is towards higher end. Review collected by and hosted on G2.com.

Yifei W.
YW
Yifei W.
Graduate assistant
Small-Business (50 or fewer emp.)
"A new banking option"
4/5
What do you like best about Upgrade?

What I like best about Upgrade is that their app interface is very straightforward. The login speed is faster than other banks. Review collected by and hosted on G2.com.

What do you dislike about Upgrade?

What I dislike about Upgrade is that it is a fairly new bank so I find it not as trustworthy to put a lot of funds in it. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Easy Navigation"
4/5
What do you like best about Upgrade?

The app was easy to navigate through. All prompts work clearly and quickly. All questions were understandable. If I needed further assistance, additional addresses and phone numbers were given. Review collected by and hosted on G2.com.

What do you dislike about Upgrade?

As of right now, for me there are no things that I currently dislike about Upgrade. It was very informative and simple to navigate with and through. No solution is ever foolproof and there's always room for improvement. Review collected by and hosted on G2.com.

Vikas  D.
VD
Vikas D.
Software Developer
Small-Business (50 or fewer emp.)
"Easiest way to lend money from credit card"
5/5
What do you like best about Upgrade?

The process of withdrawing money from your credit card to your bank account is super easy with this service. Funds can be borrowed and returned to the upgrade card in an easy-to-use process. Review collected by and hosted on G2.com.

What do you dislike about Upgrade?

Nothing much, but It takes a while for the card to arrive and the emails I receive asking me to apply for loans are the only two things I dislike about the program. Review collected by and hosted on G2.com.

US
Ursula S.
Teacher
Small-Business (50 or fewer emp.)
"Great card and savings account"
5/5
What do you like best about Upgrade?

Upgrade helped me get on my feet. It also gave me a chance to up my score. Review collected by and hosted on G2.com.

What do you dislike about Upgrade?

This card is great to have. There is nothing wrong with it. Review collected by and hosted on G2.com.

Mariah  M.
MM
Mariah M.
Search Engine Optimization Analyst
Small-Business (50 or fewer emp.)
"Easy and Fast"
3.5/5
What do you like best about Upgrade?

Quick and easy application, and quick deposit once approved Review collected by and hosted on G2.com.

What do you dislike about Upgrade?

I think the user interface on the mobile app could have better navigation Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Love It"
5/5
What do you like best about Upgrade?

It was very easy to get approved, and the website is user friendly and shows me everything I need. Review collected by and hosted on G2.com.

What do you dislike about Upgrade?

I can't change my address online, I had to call support and email them a copy of a utility bill. Mobile app login is also not working correctly. Review collected by and hosted on G2.com.