My favorite thing about the product is that it doesn't have to be a participant on the call.

I also love the landing page that they create of each call, with the recording, AI-curated notes, and transcript. This means that you can delete the recording from zoom (which has limited storage), and still have a copy of the call. You can also share it with others.

Oh, and the team is great! Always open to product suggestions, they offer great support, and they are constantly educating their network with webinars, helpful linkedin posts, etc. Review collected by and hosted on G2.com.

I don't dislike anything about UpdateAI. Looking forward to seeing what they come up with next! Review collected by and hosted on G2.com.

As an EA supporting two of the largest orgs in the company I'm hard pressed for bandwidth to attend every meeting, type up notes and send out action items that are crucial to our business. UpdateAI is a game changer and there's no going back! The summary transcriptions are pretty spot on - they are able to catch and understand anagrams (there are ALOT of them). Each meeting is recorded, summarized and action items/important dates and numbers are pulled and bulleted. :chefs kiss: Review collected by and hosted on G2.com.

It's little buggy but the support team is FABULOUS. Very responsive and willing to hop on a call to sort things out. Review collected by and hosted on G2.com.

UpdateAI gives me time back in my day and helps me focus on what matters.

I must pay full attention to my customers and what they say in meetings.

Taking notes while on the call gets in the way, and trying to remember all after the (or wasting time watching the recording just to dig them out).

With the TL;DR function, I have a clear understanding on what were the main topics on the call, it helps me to identify risks and action items.

I can simply push it to my CRM and get ready for the next meeting. Review collected by and hosted on G2.com.

So far so good! Excited to see how the product will evolve and add new features and capabilities. Review collected by and hosted on G2.com.

Update.AI returns incredibly accurate summaries of meetings. They break it down into action items, business risks, educational risks, etc. Knowing that I do not have to take notes on partner calls allows me to focus more on the conversation because I know that Update.ai will capture all that I need from the conversation. It was super easy to install and the integration with Zoom and my Calendar make it seemless. Review collected by and hosted on G2.com.

Currently, I can not think of anything that I dislike about the program. If I have had any questions or issues, a simple email has helped me quickly resolve them. Review collected by and hosted on G2.com.

I like the automated recaps of meetings which allow me to be more present on my Zooms and less worried about taking notes. As the Founder of an investment syndicate, this is particularly helpful for meetings I have about investment opportunities with new Founders. Thes recaps save precious hours during the week as I no longer have to worry about updating my Hubspot CRM.

I also have to share important information with new LPs about how we invest. I have used the video recap within the Smart Summary™️ dashboard to send instructions to hundreds of new investors, which has saved me a ton of time in onboarding. Review collected by and hosted on G2.com.

No downsides but would be great to have more graphics/visuals to understand trends from the conversations I am having with Founders and LPs. Review collected by and hosted on G2.com.

Instant meeting updates and they provide a recap right after the meeting. If I have consistent meetings with a certain person, it sends out previous meeting recaps which makes it easier for a customer success professional. Easily integrated with Zoom and Gmail and don't need to tinker around once you have set it up already Review collected by and hosted on G2.com.

It records the meeting although I would like to use it for internal meetings as well Review collected by and hosted on G2.com.

I'm very impressed by the quality of meeting recaps generated by UpdateAI. It works seamlessly in the background and sends an email with a summary of main points discussed, action items agreed upon and key metrics/numbers shared during the meeting. This means I no longer have to take manual notes and can rely on the tool to recap everything for me with a very high degree of accuracy. It saves time and alleviates cognitive load. Review collected by and hosted on G2.com.

I don't like how the meeting has to be recorded in order for the transcript to work. Some meeting attendees are not comfortable with being recorded, for example during 1:1s with my team. Review collected by and hosted on G2.com.

I love being able to have a list of key next steps after each call that I can quickly send out via Slack to internal and external stakeholders. Being able to edit those key action items is a gamechanger as well. Review collected by and hosted on G2.com.

If not everyone at the company has it enabled, I don't always have all calls logged in the library, but just shows how valuable we find the calls that we do get summaries for. Review collected by and hosted on G2.com.

They literally save me hours of follow-up time after back-to-back meetings. They break it down for me in very clear sections so I can focus on what's happening in the call & don't lose myself in writing details and maybe miss important pieces of the meeting. It is really an amazing tool + the support is outstanding! Also, it's a product that listens to their users and does something with the feedback Review collected by and hosted on G2.com.

Sometimes it doesn't get captured very well, but it's primarily in the names of people and products,... Review collected by and hosted on G2.com.

The ease of use and the quality of the notes that you receive afterwards. They are well structured and are made for customer success!

Also meeting recaps that are shared before a next meeting (like a couple of days after as a follow up) are pro-actively shared via mail! Review collected by and hosted on G2.com.

Nothing really for the moment. They are starting up and a lot of additional features are added but none of the earlier one ever showed any bugs or anything so can't complain. Review collected by and hosted on G2.com.