Harmony W.
HW
Harmony W.
Owner/Designer
Small-Business (50 or fewer emp.)
"Great news tool"
5/5
What do you like best about UpContent?

I appreciate having all of the industry news aggregated in one location so we can choose what we'd like to share. Review collected by and hosted on G2.com.

What do you dislike about UpContent?

I have not yet run into any cons about UpContent. Review collected by and hosted on G2.com.

Response from Scott Rogerson of UpContent
Edit edit

Thanks for taking the time to share your experience, Harmony!

Glad that we can be your "one stop shop" for your content and connect to all the platforms you use for distribution.

Cheers,

Scott

Hannah M.
HM
Hannah M.
Director of Marketing Operations (Remote/Hybrid position)
Small-Business (50 or fewer emp.)
"Upcontent is a seamless way to incorporate our branding into relevant articles that inform clients!"
4.5/5
What do you like best about UpContent?

The great banner ads that brand to my firm and my Upcontent support person, Hannah, was so helpful, plus she shares the same name as me :) Review collected by and hosted on G2.com.

What do you dislike about UpContent?

Not all ads are always removed which is a bummer. Review collected by and hosted on G2.com.

Response from Scott Rogerson of UpContent
Edit edit

Hey Hannah!

Great to read the success you are having with the call-to-action banners on the articles you are curating.

Yes. We have a good history with people named Hannah (including you!).

Cheers,

Scott

Vianey M.
VM
Vianey M.
Graphic Designer & Social Media Management
Small-Business (50 or fewer emp.)
"Great Customer Service"
3/5
What do you like best about UpContent?

The customer service provided has been great! Lots of communication, one on one training and available everytime something is needed. Review collected by and hosted on G2.com.

What do you dislike about UpContent?

It does take a several steps and time to set up your criterias and rules. Review collected by and hosted on G2.com.

Response from Scott Rogerson of UpContent
Edit edit

Hey Vianey,

Thanks for taking the time to share your experience.

We look forward to the opportunity to work with you in the future as your content strategy continues to evolve.

Cheers,

Scott

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Works as expected"
2.5/5
What do you like best about UpContent?

Customer service is fast and helpful. Love the option of being able to pull content into our next platform as a draft so we can edit as needed, along with the AI voice option. Review collected by and hosted on G2.com.

What do you dislike about UpContent?

The interface is a bit overwhelming and convuluted; I have often had to reach out to customer service for relatively easy questions. Review collected by and hosted on G2.com.

Response from Scott Rogerson of UpContent
Edit edit

Hello!

Glad to hear the ability to bring new job opportunities into Amplify to share with your team.

I'd enjoy learning more about the challenges you are experiencing in navigating the UpContent interface so that we can bring more intuitive answers to your questions.

We are always happy to support you, however!

Cheers,

Scott

Daniel S.
DS
Daniel S.
Assistante marketing
Mid-Market (51-1000 emp.)
"Good experience over all"
4/5
What do you like best about UpContent?

The avility to search for content online based on specific topics that are editable.

The customer support is exceptional. They are on top of it, always anwering to my questions and finding solutions in our favor. Review collected by and hosted on G2.com.

What do you dislike about UpContent?

Some times our topics can get very technical, so it is difficult to find the right content even with a powerfull tool. Review collected by and hosted on G2.com.

Response from Scott Rogerson of UpContent
Edit edit

We're thrilled to hear that you had a good experience with UpContent and that you appreciate our customer support. We strive to provide exceptional service to all our users.

Certainly understand that technical topics can be challenging to find content for, and we are continuously working to improve our search capabilities to better serve your needs.

Cheers,

Scott

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"UpContent has been a great time saver and helps us be more efficient with our content."
4/5
What do you like best about UpContent?

UpContent provides a platform to centralize and manage the curation of content for our brand ambassadors. It saves time by being able to send content directly to reviewers and third party management software. The team is always willing to help and customers support has been a great asset in determining what features we can utilize and how to optimize our experience. UpContent is now used every month to curate content and it continues to improve our efficieny. Review collected by and hosted on G2.com.

What do you dislike about UpContent?

We do sometimes have issues with links not fully converting to a set document and/or previously put in copy not appearing correctly. Integration can be a little tricky but the customer support team does a great job of supporting companies in doing so. Review collected by and hosted on G2.com.

Response from Scott Rogerson of UpContent
Edit edit

Thank you for sharing your positive experience with UpContent! We're thrilled to hear that our platform has been a great time saver and efficiency booster for your team.

We appreciate your feedback on the issues you've encountered, and your assistance in ensuring these have been properly resolved. Our customer support team is here to assist you every step of the way to ensure a smooth experience.

We're glad to hear that UpContent is helping you streamline your content curation process and automate tasks. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for being a valued UpContent user!

Cheers,

Scott

Bianca C.
BC
Bianca C.
Marketing & Customer Support Manager
Small-Business (50 or fewer emp.)
"Great option for content curators | Helpful support team"
5/5
What do you like best about UpContent?

The support team at UpContent are incredibly helpful. I feel as though they care about the people who use their product. I have received a lot of guidance from them and their knowledgebase. Review collected by and hosted on G2.com.

What do you dislike about UpContent?

No downsides for me and my use case as a curated content platform. Review collected by and hosted on G2.com.

Response from Scott Rogerson of UpContent
Edit edit

Thank you for sharing your positive experience with our support team. We're committed to helping our users succeed and are glad to hear that our knowledgebase has been valuable to you.

Cheers,

Scott

Lenora B.
LB
Lenora B.
President
Management Consulting
Small-Business (50 or fewer emp.)
"Complete Time Saver for Our Business!"
5/5
What do you like best about UpContent?

UpContent has been a game changer for us. Their support team was so easy to work with in getting things set up. We use it weekly for our newsletter content creation and saves a ton of time in research.

Integrating all of our platforms was easy and quick! Review collected by and hosted on G2.com.

What do you dislike about UpContent?

I haven't found any downsides yet. Everything has been easy and any questions have been addressed immediately by their team! Review collected by and hosted on G2.com.

Response from Scott Rogerson of UpContent
Edit edit

We are thrilled to read "game changer"!

Our team is dedicated to providing excellent support and making the onboarding process as smooth as possible.

We are delighted that you find our platform easy to use and that it has saved you time in content creation.

If you ever have any questions or need assistance, please don't hesitate to reach out. We are here to help and ensure you continue to have a positive experience with UpContent. Thank you for sharing your feedback with us!

Cheers,

Scott

TT
Ty T.
Mid-Market (51-1000 emp.)
"My experiance with Upcontent is grate"
5/5
What do you like best about UpContent?

so much easier to navigate the site so much easier to create content without the site lagging or have certain bug issues Review collected by and hosted on G2.com.

What do you dislike about UpContent?

the only thing i would dislike that I came across is when creating an article in the publish section where shows who created content sometimes it doesn't tell you exactly who to give credit to or sometime when you grab an article link it has bug to where the title section the description section and the publisher section would be blank its a small bug that I recommend to fix Review collected by and hosted on G2.com.

Response from Scott Rogerson of UpContent
Edit edit

Hey Ty!

Thanks for taking the time to share your experience.

The behavior you mention when manually adding a URL to your collection and seeing a number of blank fields is due to UpContent being asked by the publisher not to crawl their page. In this case, you are able to complete those fields manually and add the article you'd like to your collection.

I certainly understand the additional time this requires vs other articles where we are able to pull all this information automatically. We are always working to find new ways to get you the best information on the article while also honoring the publisher's wishes.

Cheers,

Scott

AD
Austin D.
Marketing Manager
Enterprise (> 1000 emp.)
"Clean, easy to use. Smooth transition."
5/5
What do you like best about UpContent?

I think how it is easy to add each piece of content to a specific folder. Setting up automation for the emails to go out on specific days is really nice addition. Customer support is very helpful and very quick as responding. Review collected by and hosted on G2.com.

What do you dislike about UpContent?

At this time, we don't have any complaints. The current tool that we were using went out of business, and once we started with UpContent, it was a smooth transition on getting everything up and learning how to use. Review collected by and hosted on G2.com.

Response from Scott Rogerson of UpContent
Edit edit

We're pleased to hear that UpContent has been a smooth transition for you and has helped with automating your company newsletters. We're here to support you every step of the way.

Cheers,

Scott