--- title: UpCloud Reviews meta_title: 'UpCloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 71 reviews by the users' company size, role or industry to find out how UpCloud works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 71 scale: '5' date_modified: '2026-07-08' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # UpCloud Reviews **Vendor:** UpCloud Ltd. **Category:** [Infrastructure as a Service (IaaS) Software](https://www.g2.com/categories/infrastructure-as-a-service-iaas) **Average Rating:** 4.6/5.0 **Total Reviews:** 71 ## About UpCloud UpCloud is European cloud service provider. Everything from Public Cloud to Private Cloud to Managed Kubernetes & Databases. With a global cloud platform spanning four continents, we offer a reliable, ISO27001 certified & GDPR compliant cloud-native product portfolio in 15 locations worldwide. Our 99.999% SLA ensures uninterrupted services, empowering businesses worldwide to thrive. Formed in 2012, UpCloud is headquartered in Helsinki, Finland. ## UpCloud Pros & Cons **What users like:** - Users commend UpCloud for its **fast and efficient customer support** , enhancing their overall experience and satisfaction. (18 reviews) - Users highlight the **ease of use** of UpCloud, appreciating the clear interface and seamless implementation of services. (15 reviews) - Users love the **fast performance** of UpCloud's AMD EPYC servers, enhancing their overall experience significantly. (8 reviews) - Users value the **24/7 support** from UpCloud for its responsiveness and helpfulness in enhancing overall experience. (6 reviews) - Users value the **affordable pricing** of UpCloud, making it accessible for their server needs without compromise. (6 reviews) - Users commend the **exceptional performance** of UpCloud, highlighting efficiency and responsiveness with minimal resource usage. (6 reviews) - Features (5 reviews) - Users highlight the **high reliability** of UpCloud, appreciating its stability and performance over the years. (5 reviews) - Users rave about UpCloud's **exceptionally helpful support** , with friendly staff and great pricing enhancing their experience. (4 reviews) - Cost-Effective (3 reviews) **What users dislike:** - Users note that UpCloud's pricing is **expensive** , especially for GPU options and additional features like storage. (6 reviews) - Users express concerns over **limited customization** options in UpCloud, wishing for more flexibility and modern features. (3 reviews) - Users highlight the **limited features** of UpCloud, feeling the need for more diverse options and updates. (3 reviews) - Users find the **cost management** of UpCloud cumbersome due to high GPU pricing and lack of service grouping. (2 reviews) - Users note the **limited tools** available in UpCloud, hindering their experience with outdated templates and missing features. (2 reviews) - Users report **networking issues** that impact performance, especially noticeable prior to recent improvements in object storage. (2 reviews) - Users note **pricing issues** with GPU options and additional costs for customization, affecting overall value perception. (2 reviews) - Users find UpCloud's **access restrictions** challenging due to limited templates and identity management features. (1 reviews) - Users find **billing issues** cumbersome due to the top-up system and lack of service grouping for invoicing. (1 reviews) - Complex Processes (1 reviews) ## UpCloud Reviews ### 1. " Review of UpCloud " **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2023 **What do you like best about UpCloud?** UpCloud provides an extremely high-performance cloud infrastructure that uses cutting-edge technology and SSD-based storage, resulting in quicker data access and overall performance. **What do you dislike about UpCloud?** UpCloud bandwidth price may be deemed more expensive then the oither similar priovider. **What problems is UpCloud solving and how is that benefiting you?** UpCloud capacity to efficiently scale resources up and down caters to us who have fluctuating workloads. Because of its scalability, teams can respond swiftly to changing needs, assuring optimal resource allocation and cost-efficiency. ### 2. It has a better deploy and configure environment **Rating:** 5.0/5.0 stars **Reviewed by:** Venkatesh R. | No, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2023 **What do you like best about UpCloud?** It enables the best firewall for our on premises and cloud servers and free scalable **What do you dislike about UpCloud?** Customer support and user interface should be concentrated **What problems is UpCloud solving and how is that benefiting you?** It has a best inbuilt API management with best floating IPs with a better networking ### 3. Computational backend support offered by UpCloud is satisfactory for our Cloud Servers **Rating:** 4.0/5.0 stars **Reviewed by:** Ravi C. | Cloud Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2022 **What do you like best about UpCloud?** UpCloud provisions compute services for our organization which includes data storage & computational capacities without directly managing the server. It gives flexible plans with predefined resource allocations and configuration options based on our necessities. Its billing is processed on an hourly basis and sends the cloud resource expenditure every month to our business email. In case we want to enable its metadata service, we can do it directly at any point without having the need to restart our cloud server. UpCloud ensures to reflect the changes on a real-time basis which is helpful while working with distributed teams. **What do you dislike about UpCloud?** UpCloud doesn't offer licenses for a few of our requirements. Recently we had a customer request to work with MS SQL server in UpCloud platform but since it doesn't provide MS SQL license, we notified the client and moved the deployment to the AWS platform. It would be great if UpCloud provides licenses for popular software so that we can integrate them and work on a single platform. **What problems is UpCloud solving and how is that benefiting you?** UpCloud guarantees 100% SLA for our cloud servers which effectively prevents unscheduled interruptions in our cloud infrastructure. We also utilize dedicated servers for a few of our business use cases and also resize its storage capacity in its server settings. For secure communications between our internal servers, we configure its SDN private network feature which gives me more control over the connected cloud servers. ### 4. Huge speed and power at a great price **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus B. | Design and Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about UpCloud?** Having tried a number of cloud services, Upcloud won on performance, value, reliability, and ease of use. I'm not as technical as some users I'm sure, so by combining with a service like Ploi or Runcloud I get a huge amount of power with minimal effort. I can upsell what I believe to be the best hosting to my clients. **What do you dislike about UpCloud?** Nothing at all. The functions that are too technical for me to do directly I can manage via a tool like Ploi or Runcloud. So Upcloud just works seamlessly in the background for me. **What problems is UpCloud solving and how is that benefiting you?** Allowing me to resell hosting to clients, offering better value, better service, and less admin/stress for me. All my clients sites perform far faster now I've moved them. ### 5. Best VPS Provider **Rating:** 5.0/5.0 stars **Reviewed by:** Arafat Ahmad M. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2021 **What do you like best about UpCloud?** The speed of Upcloud Storage are awesome. It is super fast for transferring files inside VPS. The bandwidth quota is so high compared to the budget. Overall is very great. Using it since past 2 years **What do you dislike about UpCloud?** One downside of UpCloud is, UpCloud automatically shutdown my VPS & Website when my balance run out of balance. They should atleast give time to topup. This is really bad. Even when they won't able to bill automatically, they shut down . And all of my SaaS users starts complaining **Recommendations to others considering UpCloud:** I recommend Upcloud to those people who need to scale their SaaS applications to next level while keeping in tight budget. **What problems is UpCloud solving and how is that benefiting you?** I am using UpCloud for my SaaS product which is highly dependent on memory and storage. So in this case, UpCloud worked faster than Digital Ocen. It is even cheaper considering the price/value. ### 6. Poor Customer Service & Refusing Refund **Rating:** 0.0/5.0 stars **Reviewed by:** Joshua C. | Chief Executive Officer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2020 **What do you like best about UpCloud?** Nothing at the moment, there wasn't anything that our hosting company wanted to continue operating with. **What do you dislike about UpCloud?** - We are 6 days outside of the initial 30-day window account opening window. - Contacted support to get the remaining, unused balance refunded to our account as that is our money, not UpCloud. - Support pushed back saying it's not possible, as it's in the Terms of Service: https://upcloud.com/terms-of-service/ - We continued to discuss back and forth via email, support confirming that when an account is closed, the balance is absorbed by UpCloud, not returned to the customer. (Last time I checked, that's robbery, regardless of written policy.) - Support's quoted response: "...If I am to offer any advice for your dealings in the future, demanding us to break the agreement because it suits you, will not garner any good will in any forum you seek. The rules are in place for a reason and will not be broken just because you demand it so. Please feel free to report or leave account open so funds can be used later. But if you want the account deleted, the funds will go away..." - Then to top it off, we had auto-billing enabled for when the balance falls below a set amount, it would auto-debit the company account. The support team, took it upon themselves, to continue trying to cancel the account (which is what we asked for), which resulted in the balance hitting zero. So the balance we had was wiped out and then we were charged again. - I had to request a manager twice in order to get some kind of acknowledgment of the request. **Recommendations to others considering UpCloud:** Avoid it and go with anything else. **What problems is UpCloud solving and how is that benefiting you?** Not solving any problems, their support is just creating more. ### 7. Great for learning something about linux server. You can create or destroy server anytime. **Rating:** 5.0/5.0 stars **Reviewed by:** Iwan R. | Web Application Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2020 **What do you like best about UpCloud?** I like Upcloud on 3 things: 1. Easy to deploy and destroy 2. Their SSD speed is fast. 3. Easy to pay, they accept any card **What do you dislike about UpCloud?** I don't know. May be because i rarely found problem on my server. **What problems is UpCloud solving and how is that benefiting you?** Networks. I create all my server in Singapore. It faster than on US or other place, if accessed from Indonesia. ### 8. GOOD BUT NOT GREAT **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2020 **What do you like best about UpCloud?** As an early adopter of technology I wanted to try out the Upcloud tech stack as it claimed to be the world's fastest cloud servers It offers a decent VPS and a good choice of OS images. **What do you dislike about UpCloud?** The speed isn't great as its painted out to be. Cost is more expensive then whats it says on the tin. Despite next to no usage the average monthly bill is $15 to $20 event on the lowest tier package. Poor support **Recommendations to others considering UpCloud:** Ask yourself do you really need it? Can you use a CDN instead like Cloudflare instead to improve performance **What problems is UpCloud solving and how is that benefiting you?** I wanted the fastest possible VPS. Sadly, I found it rather disappointing. A slower web host or VPS server with Cloudflare performs far better with top web performance. ### 9. Best Web Hosting I have ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2020 **What do you like best about UpCloud?** UpCloud provides one of the fastest web servers, I have been using UpCloud for about a year now and have never faced a single issue till now. **What do you dislike about UpCloud?** They should provide a control panel which will be helpful to install certain softwares. **Recommendations to others considering UpCloud:** Use coupon CLOUDSMATCH to get $50 free credits to try UpClouds service. **What problems is UpCloud solving and how is that benefiting you?** I have been promoting UpCloud and have got amazing results. ### 10. Our very positive experiences with UpCloud and their MaxIOPS architecture **Rating:** 4.5/5.0 stars **Reviewed by:** Christian B. | Co-founder, CEO and Chief Software Architect, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2017 **What do you like best about UpCloud?** Well the first thing we love is just how passionate these guys are for performance. Their MaxIOPS technology really rocks (both disk and network). Compared to everything else we've tried the UpCloud instances are super snappy. We switched out from AWS/DigitalOcean after we had run a number of tests to verify the claims. They are a very friendly bunch as well and we love that they aren't a large mega-corp. **What do you dislike about UpCloud?** We haven't really found much not to like. The dashboard is very easy to use, the servers are easy to provision, and we can understand the billing (which is more than we can say for many others). If I had to come up with something - I dunno, maybe a better way to create servers in bulk. They are doing good as far as we are concerned. **Recommendations to others considering UpCloud:** Don't hesitate to give them a go, and you're more than welcome to talk to me if you have any questions. **What problems is UpCloud solving and how is that benefiting you?** We are a startup developing a very high performance distributed compute platform and need to be able to run tests on close to bare metal cloud instances. Finding UpCloud has saved us a lot of money since nobody else offers things like 20 CPU instances and very fast I/O for any reasonable sum of money. It's been a big deal for us and we have been very pleased with our experience. ### 11. Amazing Service and Best Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rithvik P. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2018 **What do you like best about UpCloud?** I just migrated my work from Microsoft Azure to upcloud. I never expected it to be better than azure but it was a surprise for me. Excellent services and awesome customer support. **What do you dislike about UpCloud?** Nothing its almost perfect, I think you guys can reduce the account approval time **Recommendations to others considering UpCloud:** just go for it **What problems is UpCloud solving and how is that benefiting you?** Costs effective and better specs at lower prices, saving lot of money after i migrate from azure ### 12. Highly recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Mika M. | Partner, Co-Founder, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2017 **What do you like best about UpCloud?** Ease of use, managing existing servers and deploying new ones couldn't be much easier. Excellent performance. User friendly L3 firewall makes managing filtering rules a joy. Customer service is quick and friendly. **What do you dislike about UpCloud?** Web console, while rarely needed, could use a makeover, typing special characters doesn't seem to work very well. Billing reports are very detailed but could be easier to read, e.g. per server summaries would be nice. **Recommendations to others considering UpCloud:** If you're looking for ease of use, high performance and mostly static capacity (scaling servers is possible but not on-the-fly), you should definitely try UpCloud. **What problems is UpCloud solving and how is that benefiting you?** We are using UpCloud to serve some of our internal infrastructure services and to host test and production environments for various customer projects. Pricing and ease of use beats competition when we need mostly static capacity. ### 13. Upcloud saved the website. **Rating:** 4.5/5.0 stars **Reviewed by:** Natureday_com . | customer service, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2017 **What do you like best about UpCloud?** We used upcloud when we were getting a lot of strange hits to the Natureday.com site. We put upcloud in front of the site and it caused all the disturbance to go away. **What do you dislike about UpCloud?** It was 20 a month, but not a bad price to pay. **Recommendations to others considering UpCloud:** There is a free version you can try and its really good too. **What problems is UpCloud solving and how is that benefiting you?** HIts that ping the site and the shopping cart. ### 14. Ultra fast, reliable, superb customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Jakub B. | CEO / CTO, Information Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2017 **What do you like best about UpCloud?** It is hard to name one feature. We love UpCloud! This is a kind of service that once you use it, you always compare others to UpCloud. We've tried DO, Vultr, Linode they are all good but UC is simply the best. I love performance that feels like bare metal, fastest backups / restore on the market and superior customer service. **What do you dislike about UpCloud?** I don't have dislikes, UpCloud works great :) **Recommendations to others considering UpCloud:** Try it, you will fall in love with UpCloud :) **What problems is UpCloud solving and how is that benefiting you?** We are SaaS company. Rreliability, performance and friendly pricing is what we are looking in a cloud provider. We tried other providers but with diferent results. UpCloud gave us security and piece of mind, so we can think about growing our business, rather than thinking about infrastructure. ### 15. This is perfect for any type of record keeping. **Rating:** 3.0/5.0 stars **Reviewed by:** Chastity M. | Office Manager, Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2017 **What do you like best about UpCloud?** Works best for all types of record keeping that I need for my job. **What do you dislike about UpCloud?** There really isn’t anything that I dislike about this at this time. **What problems is UpCloud solving and how is that benefiting you?** Keep up with time, leave, and vacation time. ### 16. Superfast servers, stable infrastructure, **Rating:** 4.5/5.0 stars **Reviewed by:** Robert . | Chief Technology Officer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2017 **What do you like best about UpCloud?** - The performance really rocks - Very stable (didn't notice any downtime) - Great response times - Very easy to start with **What do you dislike about UpCloud?** - Lower MTU between datacenters - Firewall for additional fee per server - No bandwidth package for custom machines - Missing shared block/object storage for docker volumes and backups - No load balancers **What problems is UpCloud solving and how is that benefiting you?** Hosting of performance intensive application ### 17. Reliable, fast and reasonably priced **Rating:** 4.5/5.0 stars **Reviewed by:** Sami L. | Techie, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2017 **What do you like best about UpCloud?** That's easy, MaxIOPS is the killer feature. Dedicated resources make environment production ready. Many similar VPS providers use vCPU resources or shared resources, which isn't ok for serious production environments. This environment allows running systems with half of the memory (or less) compared to many other providers. Because there's no such need for huge disk cache due slow storage access. **What do you dislike about UpCloud?** The additional 1.5x pricing factor for Helsinki data center. **Recommendations to others considering UpCloud:** Free trial, try it out. You'll probably love it. **What problems is UpCloud solving and how is that benefiting you?** Database and application server environments for our clients. ### 18. Cloud benefits packaged in a easy-to-use way. **Rating:** 5.0/5.0 stars **Reviewed by:** Tommi H. | Group CEO, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2017 **What do you like best about UpCloud?** You do not need a diploma to use Upcloud services. Packaged in a simple and straight forward way, yet all the benefits of cloud services are available. **What do you dislike about UpCloud?** cannot think of anything. It has delivered what is has promised. **Recommendations to others considering UpCloud:** Try it out. Getting started is so easy, that it is easy to trial, **What problems is UpCloud solving and how is that benefiting you?** Scalability, cost effectiness, predictability. Fast time to market for our solution. ### 19. Senior Service Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Ilkka H. | Senior Service Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2017 **What do you like best about UpCloud?** Upcloud is easily and always available, good admin UI with reasonable pricing. **What do you dislike about UpCloud?** Availability problems if there are any ? **Recommendations to others considering UpCloud:** Upcloud is a good choice when you are in need of hosting partner ! **What problems is UpCloud solving and how is that benefiting you?** Hosting applications for customers ### 20. 100 Days Review of Upcloud **Rating:** 2.0/5.0 stars **Reviewed by:** Shirleyson K. | CEO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2016 **What do you like best about UpCloud?** The Awesome Server Pricing. The well documented api. The very nice sales team, that will do anything to get you setup with all your needs. The uptime, During the more than one hundred days that we've tested upcloud, we had 0 downtime, an 100% uptime, on all our servers. **What do you dislike about UpCloud?** The invoicing is So complicated when compared to digital ocean or linode, Their pricing model are more like amazon then a cloud server company. The Billing method is Prepaid, with a very scary email sent almost daily. Something like, Your balance will serve you for 8 days then will terminate your servers.. VERY SCARY. Besides the very hard to understand billing model, Its an AWESOME company, with a great future. The support only works on helsinky hours, witch are very different from my timezone. **Recommendations to others considering UpCloud:** Its an awesome service, Very fair pricing and definitely has a great future up ahead. Once it becomes more user friendly especially about the billing and invoicing, It will definitely bother some big players. **What problems is UpCloud solving and how is that benefiting you?** I've hosted over 10 servers for arround 100 days, ### 21. Scalable cloud VPS hosting, great UI! **Rating:** 5.0/5.0 stars **Reviewed by:** Antti Viljami K. | Director of Web Services, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2016 **What do you like best about UpCloud?** The Upcloud management user interface is very easy to use. Servers spin up quickly with up-to-date pre-configured OS disk images. MaxIOPS for storage is absolutely terrific for its incredible speed. **What do you dislike about UpCloud?** Currently, you can't change the routing on the IP addresses. There's no way to migrate an IP address you're using to a different VPS instance. I also wish there was a way to pay via invoice instead of credit card. **Recommendations to others considering UpCloud:** Try Upcloud's freely scalable instances and you'll fall in love. Make sure to contact the customer service for shareable coupons as well! :) **What problems is UpCloud solving and how is that benefiting you?** An affordable cloud hosting platform with a datacenter located in Finland. - [View UpCloud pricing details and edition comparison](https://www.g2.com/products/upcloud/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-08+20%3A41%3A00+-0500&secure%5Bsession_id%5D=85d3876e-8c23-4e60-9a68-c06969e5390d&secure%5Btoken%5D=773d24c2b6064f7f788776ff67cd611e1872e498609d1b797236ac00e873e93f&format=llm_user) ## UpCloud Integrations - [Docker](https://www.g2.com/products/docker-inc-docker/reviews) - [Kubernetes](https://www.g2.com/products/kubernetes/reviews) - [MySQL](https://www.g2.com/products/mysql/reviews) - [OpenSearch](https://www.g2.com/products/opensearch/reviews) - [PostgreSQL](https://www.g2.com/products/postgresql/reviews) - [Ubuntu](https://www.g2.com/products/ubuntu/reviews) - [Ubuntu 20 (Ubuntu 20.04 LTS)](https://www.g2.com/products/ubuntu-20-ubuntu-20-04-lts/reviews) - [WebRTC](https://www.g2.com/products/webrtc/reviews) ## UpCloud Features **Infrastructure Provision** - Public Cloud - Private Cloud - Hybrid Cloud - Virtual Machines (VMs) - Virtual Networks **Agentic AI - Virtual Private Servers (VPS)** - Autonomous Task Execution - Adaptive Learning - Decision Making **Hosting Management** - Storage Limits - Bandwidth Allowance - Email Hosting - Control Panel Integration - CMS Support - Web Framework Support - E-Commerce Integration - File Management - Database Support - Security Tools **Management** - Pay by Usage - Usage Tracking - Performance Tracking **Functionality** - Resource Auto-Scaling ## Top UpCloud Alternatives - [DigitalOcean](https://www.g2.com/products/digitalocean/reviews) - 4.6/5.0 (738 reviews) - [Vultr](https://www.g2.com/products/vultr/reviews) - 4.3/5.0 (283 reviews) - [Akamai Cloud Computing](https://www.g2.com/products/akamai-cloud-computing/reviews) - 4.6/5.0 (387 reviews)