--- title: UpCloud Reviews meta\_title: 'UpCloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 76 reviews by the users' company size, role or industry to find out how UpCloud works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 76 scale: '5' date\_modified: '2026-08-10' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

# UpCloud Reviews & Product Details

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UpCloud is European cloud service provider. Everything from Public Cloud to Private Cloud to Managed Kubernetes & Databases. With a global cloud platform spanning four continents, we offer a reliable, ISO27001 certified & GDPR compliant cloud-native product portfolio in 15 locations worldwide. Our 99.999% SLA ensures uninterrupted services, empowering businesses worldwide to thrive. Formed in 2012, UpCloud is headquartered in Helsinki, Finland.

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Product Website
UpCloud
Seller
[UpCloud Ltd.](https://www.g2.com/sellers/upcloud-ltd)
Discussions
[UpCloud Community](https://www.g2.com/products/upcloud/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Tomi Kokkola (Growth Director @ UpCloud)

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## Pricing

Pricing provided by UpCloud.

### Public Cloud

Starting at $3.50

Per Month

[
View More Pricing Information
](https://www.g2.com/products/upcloud/pricing)

## UpCloud Integrations
(9)

What do users say about integrations?

Verified by UpCloud

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Docker

](https://www.g2.com/products/docker-inc-docker/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Icinga Infrastructure Monitoring

](https://www.g2.com/products/icinga-infrastructure-monitoring/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Kubernetes

](https://www.g2.com/products/kubernetes/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

MySQL

](https://www.g2.com/products/mysql/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

OpenSearch

](https://www.g2.com/products/opensearch/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

PostgreSQL

](https://www.g2.com/products/postgresql/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Ubuntu

](https://www.g2.com/products/ubuntu/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Ubuntu 20 (Ubuntu 20.04 LTS)

](https://www.g2.com/products/ubuntu-20-ubuntu-20-04-lts/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WebRTC

](https://www.g2.com/products/webrtc/reviews)

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 ![Joshua C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua C.")
JC

Joshua C.

Chief Executive Officer

Information Technology and Services

Small-Business (50 or fewer emp.)

8/30/2020

"Poor Customer Service & Refusing Refund"

0/5

What do you like best about UpCloud?

Nothing at the moment, there wasn't anything that our hosting company wanted to continue operating with. Review collected by and hosted on G2.com.

What do you dislike about UpCloud?

- We are 6 days outside of the initial 30-day window account opening window.

- Contacted support to get the remaining, unused balance refunded to our account as that is our money, not UpCloud.

- Support pushed back saying it's not possible, as it's in the Terms of Service: https://upcloud.com/terms-of-service/

- We continued to discuss back and forth via email, support confirming that when an account is closed, the balance is absorbed by UpCloud, not returned to the customer. (Last time I checked, that's robbery, regardless of written policy.)

- Support's quoted response: "...If I am to offer any advice for your dealings in the future, demanding us to break the agreement because it suits you, will not garner any good will in any forum you seek. The rules are in place for a reason and will not be broken just because you demand it so. Please feel free to report or leave account open so funds can be used later. But if you want the account deleted, the funds will go away..."

- Then to top it off, we had auto-billing enabled for when the balance falls below a set amount, it would auto-debit the company account. The support team, took it upon themselves, to continue trying to cancel the account (which is what we asked for), which resulted in the balance hitting zero. So the balance we had was wiped out and then we were charged again.

- I had to request a manager twice in order to get some kind of acknowledgment of the request. Review collected by and hosted on G2.com.

Recommendations to others considering UpCloud:

Avoid it and go with anything else. Review collected by and hosted on G2.com.

What problems is UpCloud solving and how is that benefiting you?

Not solving any problems, their support is just creating more. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

## Pricing Options

Pricing provided by UpCloud.

### Public Cloud

Starting at $3.50

Per Month

### Object Storage

Starting at $5.00

Per Month

### Managed Databases

Starting at $8.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/upcloud/pricing)

UpCloud Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_eac43ae9da3beac6c5a469447c3b17c6/digitalocean.jpg "Product Avatar Image")

DigitalOcean

4.6/5(756)

[
Compare Now
](https://www.g2.com/compare/digitalocean-vs-upcloud)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_387c3dfdb21c2883f61e09e50a9e2ddf/vultr.png "Product Avatar Image")

Vultr

4.3/5(288)

[
Compare Now
](https://www.g2.com/compare/upcloud-vs-vultr)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_07336488fc297b0108f7f795ec5ceb6a/akamai-cloud-computing.png "Product Avatar Image")

Akamai Cloud Computing

4.6/5(406)

[
Compare Now
](https://www.g2.com/compare/akamai-cloud-computing-vs-upcloud)

##### 
##### UpCloud Features

Hosting Management

Storage Limits

Bandwidth Allowance

Control Panel Integration

Infrastructure Provision

Public Cloud

Private Cloud

Hybrid Cloud

Management

Pay by Usage

Usage Tracking

Performance Tracking

Functionality

Resource Auto-Scaling

[
View More Features
](https://www.g2.com/products/upcloud/features)

## Top-Rated Alternatives

[

 ![DigitalOcean](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DigitalOcean")

DigitalOcean

4.6/5(756)

](https://www.g2.com/products/digitalocean/reviews)

[

 ![Vultr](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vultr")

Vultr

4.3/5(288)

](https://www.g2.com/products/vultr/reviews)

[

 ![Akamai Cloud Computing](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akamai Cloud Computing")

Akamai Cloud Computing

4.6/5(406)

](https://www.g2.com/products/akamai-cloud-computing/reviews)

[
View All Alternatives
](https://www.g2.com/products/upcloud/competitors/alternatives)

##### Categories on G2

[Infrastructure as a Service (IaaS)](https://www.g2.com/categories/infrastructure-as-a-service-iaas)[VPS Hosting Platforms](https://www.g2.com/categories/vps-hosting-platforms)

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