---
title: UNUM Reviews
meta_title: 'UNUM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how UNUM works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 7
  scale: '5'
date_modified: '2026-05-02'
parent_category:
  name: HR Services
  url: https://www.g2.com/categories/hr-services
---


# UNUM Reviews
**Vendor:** UNUM Group  
**Category:** [Benefits Consulting Providers](https://www.g2.com/categories/benefits-consulting)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 7
## About UNUM
A Fortune 500 company, Unum is a market leader in disability, group life, and voluntary benefits.




## UNUM Reviews
  ### 1. Decent coverage - confusing administration

**Rating:** 3.5/5.0 stars

**Reviewed by:** Joy H. | HR Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about UNUM?**

Variety of offerings for employees to chose from and company to provide

**What do you dislike about UNUM?**

Some of the coverages are a bit high, but don't often increase.  The website billing/adminisration is a bit confusing at times

**Recommendations to others considering UNUM:**

Ensure that you understand all of the coverages and extras that are included.  Always check bills to ensure the employee voluntary life and accident costs are consistent with the employee deductions.

**What problems is UNUM solving and how is that benefiting you?**

Insurance - life, accident
Disability - short-term, long-term
Wellness - Critical Illness prevention/coverage, EAP

  ### 2. Good product base.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joy C. | HR Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2019

**Describe the project or task UNUM helped with:**

Insurance administration

**What do you like best about UNUM?**

The company has a good product base that is desirable to employers/employees.

**What do you dislike about UNUM?**

When purchasing multiple products it is sometimes hard to navigate who to contact for questions and/or understand additional products that could enhance your offerings.

**Recommendations to others considering UNUM:**

Ensure you have an understanding of the full line of products offered/included.  

**What problems is UNUM solving and how is that benefiting you?**

Offering multiple benefits to employees which contributes to overall employee satisfaction.


## UNUM Discussions
  - [Does Instagram allow UNUM?](https://www.g2.com/discussions/unum-does-instagram-allow-unum)
  - [Does Instagram allow UNUM?](https://www.g2.com/discussions/does-instagram-allow-unum)
  - [Is UNUM an android?](https://www.g2.com/discussions/is-unum-an-android)
  - [Does UNUM work on desktop?](https://www.g2.com/discussions/does-unum-work-on-desktop)
  - [What does the UNUM app do?](https://www.g2.com/discussions/what-does-the-unum-app-do)

- [View UNUM pricing details and edition comparison](https://www.g2.com/products/unum/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+00%3A33%3A23+-0500&secure%5Bsession_id%5D=3539447d-cc20-4642-8bcd-45aa7c66afce&secure%5Btoken%5D=8a1dec271a77c300c290152010b2a511fe927053e2f57680f7034d590d958c31&format=llm_user)

## UNUM Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top UNUM Alternatives
  - [Insperity](https://www.g2.com/products/insperity/reviews) - 4.3/5.0 (302 reviews)
  - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) - 4.8/5.0 (64 reviews)
  - [Nava Benefits](https://www.g2.com/products/nava-benefits/reviews) - 4.8/5.0 (67 reviews)

