Valerio V.
VV
Valerio V.
NF Southern Europe HR Director & Findus Italy HR & Legal Director
Enterprise (> 1000 emp.)
"A great support to mental health and not only"
3.5/5
What do you like best about Unmind?

The best experience with Unmind is listening stories about a lot of aspects of mental health and wellness. Really helpful is also the index to check your improvement day by day. I appreciate to listen relaxing music too. Review collected by and hosted on G2.com.

What do you dislike about Unmind?

It isn't easy to find some negative aspects or areas for improvement. The main one is the language barrier: as Italian, an Italian app version could improve the efficacy of Unmind! Review collected by and hosted on G2.com.

Response from Marketing Unmind of Unmind

Hi Valerio,

Thank you for leaving us a review! We're so pleased to hear that you find it a useful wellbeing tool. We appreciate you taking the time to share your experience of Unmind with us and other professionals. We've taken note of where we can improve your experience with the Italian language barrier and have flagged it to the relevant teams to take action.

Our Customer Success team remains at your disposal for any help you may need.

Best regards,

Emma

Kristina M.
KM
Kristina M.
Chief Executive Officer
Enterprise (> 1000 emp.)
"Good Platform!"
3.5/5
What do you like best about Unmind?

The most helpful thing about Unmind is the sleep content.Great CSM and easy integration. There are a lot of different ways to use the platform. Review collected by and hosted on G2.com.

What do you dislike about Unmind?

I don't love the longer form course content, or the new organization of the platform. It is also always asking me to re-sign in and create a new account which is incredibly frustrating. The marketing material that is created does not use a health promotion approach to encourage increased utilization. Review collected by and hosted on G2.com.

Rene L.
RL
Rene L.
Enterprise (> 1000 emp.)
"Love the daily boosts!"
4.5/5
What do you like best about Unmind?

I really enjoy the daily boosts and the webinar offerings. Review collected by and hosted on G2.com.

What do you dislike about Unmind?

It would be nice to be able to message a wellness coach. Review collected by and hosted on G2.com.

Response from Emma Sands of Unmind

Hi Rene,

Thank you for leaving us a review! We're so pleased to hear that you find it a useful wellbeing tool. We appreciate you taking the time to share your experience of Unmind with us and other professionals. We've taken note of where we can improve your experience and have flagged it to the relevant teams to take action.

Our Customer Success team remains at your disposal for any help you may need.

Best regards,

Emma

AH
Aileen H.
Mid-Market (51-1000 emp.)
"Very helpful app to get your through the day, keep you present and improve mood"
5/5
What do you like best about Unmind?

I like the short guided meditations best - there are lots of different types for whatever you feel you need on that day. Review collected by and hosted on G2.com.

What do you dislike about Unmind?

If I had to choose something that could be improved, maybe more selection of voices on the guided sessions. Review collected by and hosted on G2.com.

Response from Marketing Unmind of Unmind

Hi Aileen,

Thank you for leaving us a review! We're so pleased to hear that you find it a useful wellbeing tool. We appreciate you taking the time to share your experience of Unmind with us and other professionals. We've taken note of where we can improve your experience and have flagged it to the relevant teams to take action.

Our Customer Success team remains at your disposal for any help you may need.

Best regards,

Emma

AS
Amy S.
Mid-Market (51-1000 emp.)
"A multi faceted tool to support your wellbeing"
5/5
What do you like best about Unmind?

The variety of subject matter and ways to interact. Review collected by and hosted on G2.com.

What do you dislike about Unmind?

The fact the praise tool (I used this a lot) has gone and the plus 1 friend and family option on the browser. Review collected by and hosted on G2.com.

Response from Marketing Unmind of Unmind

Hi Amy,

Thank you for leaving us a review! We're so pleased to hear that you find it a useful wellbeing tool. We appreciate you taking the time to share your experience of Unmind with us and other professionals. We've taken note of where we can improve your experience and have flagged it to the relevant teams to take action.

Our Customer Success team remains at your disposal for any help you may need.

Best regards,

Emma

Verified User in Consumer Services
EC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Modern view of wellness, backed by science"
5/5
What do you like best about Unmind?

The contect is very easy to access and easy to understand. The platform has been rolled out across the organisation easily and has provided proactive ways to improve wellness. Great app and can be accessed in different ways - phone app, desktop or the MS Teams integration. Review collected by and hosted on G2.com.

What do you dislike about Unmind?

Nothing, the platform has worked really well. Logging in is very easy with SSO. Review collected by and hosted on G2.com.

Response from Emma Sands of Unmind

Hi there,

Thank you for leaving us a review! We're so pleased to hear that you find it a useful wellbeing tool. We appreciate you taking the time to share your experience of Unmind with us and other professionals.

We'd love to discuss some of this in more detail and gather some feedback. If it's convenient, please could you get in touch with us at clientsupport@unmind.com? We'll be able to proceed from there.

Our Customer Success team remains at your disposal for any help you may need.

Best regards,

Emma

JP
Jason P.
Mid-Market (51-1000 emp.)
"Fantastic platform with fantastic customer service"
5/5
What do you like best about Unmind?

It's a platform that allows overall health and well-being for our people. It's intuitive and is more than traditional mental health support. Being able to choose a practitioner for talk and having unlimited access is groundbreaking. Review collected by and hosted on G2.com.

What do you dislike about Unmind?

It's not a dislike, its room for improvement – the FAQs could be a little bit easier to find. Review collected by and hosted on G2.com.

Response from Marketing Unmind of Unmind

Hi Jason,

Thank you for leaving us a review! We're so pleased to hear that you find it a useful wellbeing tool. We appreciate you taking the time to share your experience of Unmind with us and other professionals. We've taken note of where we can improve your experience and have flagged it to the relevant teams to take action.

Our Customer Success team remains at your disposal for any help you may need.

Best regards,

Emma

Verified User in Human Resources
UH
Verified User in Human Resources
Enterprise (> 1000 emp.)
"It’s good but hard to navigate. Too much content, not structured well enough"
3.5/5
What do you like best about Unmind?

Meditations and check ins are the most useful Review collected by and hosted on G2.com.

What do you dislike about Unmind?

Hard to navigate and difficult to find what I actually want to do Review collected by and hosted on G2.com.

Response from Marketing Unmind of Unmind

Hi Amelia,

Thank you for taking a moment out of your day to share your feedback with us. We have taken note of where we can improve your experience and this information has been passed on to our relevant teams to take action.

We’re committed to continuously improving our product and customer service and therefore really appreciate your valuable feedback.

We’d love to get more information from you if there’s anything else you’d like to add or want us to improve, could you please drop an email to Will to provide more details?

Best regards,

Emma

Mikahla C.
MC
Mikahla C.
International Engagement & Wellness Lead
Enterprise (> 1000 emp.)
"Seamless supplier relationship with a clear roadmap to positive outcomes"
5/5
What do you like best about Unmind?

Ever since I started conversations with Unmind, I have felt the company understood my firm's aims. They were never trying to sell us something we didn't need and instead were tuned into how they could support the gaps in our wellbeing offering that we needed to address. They were collaborative and easy to work with all throughout the procurement process, technical implementation, and launch periods and I have no doubt they will continue to support ongoing engagement post-launch. Review collected by and hosted on G2.com.

What do you dislike about Unmind?

It will be great once the app is offered in more languages, as I have heard how much our French- and Spanish-speaking colleagues have responded to using the platform in their native tongues. Not really a downside... more of an exciting opportunity to look forward to as I know there are more languages in the pipeline! Review collected by and hosted on G2.com.

IC
Isabel C.
Sr. Coordinator, Mental Health & Safety Programs
Enterprise (> 1000 emp.)
"Best Business Partner We Could Ask For!!"
5/5
What do you like best about Unmind?

Unmind is much more than an employee benefit. They are a platform for cultural change, which is very apparent based on the authenticity, consistency, and transparency of the good people with good intentions that I interact with regularly. Unmind meets new demands and challenges with optimism and a spirit of teamwork to help find solutions. I appreciate all that they do for us! In terms of the product itself, it meets the requirements of the unique demands of our industry and has such a diverse breadth of content that anyone anywhere can find a tool or exercise that will work for them. I am excited to continue growing the partnership and achieve our goal of establishing a mentally healthy workplace. Review collected by and hosted on G2.com.

What do you dislike about Unmind?

There is nothing that I dislike about the platform, but I am looking forward to continuing to see new developments. Some suggestions that have come up are the ability to toggle between languages and Okta integration! Review collected by and hosted on G2.com.