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UnleashX

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(11)4.8/5

UnleashX is an AI workforce platform that lets enterprises hire, govern and scale AI employees across their customer operations. Instead of standalone bots, every AI employee on UnleashX has a defined job, approved knowledge and access to the systems it needs, so work moves from the first conversation to a verified, recorded outcome. Organizations can hire AI employees for roles like sales development, insurance sales, customer onboarding, support, retention, collections, claims intake, renewals, loan origination and recruitment. When a process spans several stages, teams can build their own workforce and orchestrate multiple AI employees that pass work and context between each other and to human teams. AI employees work across voice, chat, video, click-to-call and automated workflows, and integrate with your tools, your CRM and 100+ enterprise systems to read customer records, take action and confirm the result. Routine work runs autonomously within scoped permissions, while anything outside an employee’s authority is routed to a named human owner with the request, completed steps and decision needed. Built-in evaluation and call quality tools let teams test, review and improve each employee before expanding its responsibilities. UnleashX is SOC 2 and ISO 27001 certified, rated 4.9/5 on G2, and headquartered in Gurugram, India.

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