
Unleash Feature flags mainly caught our attention for benefits like decoupling release&deployment, as well as synchronizing releases between different applications (besides allowing gradual rollouts, etc). We immediately loved the simple yet user-friendly UI, where developers and product managers can see all the features and where they're enabled. Allowing us to classify by "Project" is also very useful as we could mimic our company's internal team structure for ownership.
One thing that surprised me, and I loved, is how the people working in Unleash are very open to feedback. It's easy to reach out to them; they've helped me multiple times. Review collected by and hosted on G2.com.
The only thing I can think of, although I wouldn't count it as a downside, rather the natural way of software development, is that Unleash still seems to be a new tool. Therefore, some features may still need some improvement or further documentation. But I wouldn't worry too much about that since you can always reach out to Unleash for support, and they even have an active Slack channel for that purpose. Review collected by and hosted on G2.com.