I greatly appreciate how Unlayer simplifies the maintenance of email editors, allowing my small team to focus on other essential areas of our platform. The feature that allows viewing the responsive design on different devices, such as computers and mobile phones, is extremely useful. The integration of the artificial intelligence assistant is also a good starting point to enrich the template creation experience. The technical ease and simplicity of setup allowed us to start using the tool in less than a week. These factors, combined with the user experience in creating templates, make Unlayer a solid and effective choice that well meets the needs of our team. Review collected by and hosted on G2.com.

The times I needed support, it took some time to identify simple points. I don't know if the support capacity is small, but I think it should be more practical. Review collected by and hosted on G2.com.

This tool is extremely user-friendly, which is perfect for someone like me with limited HTML experience. It's straightforward to design an email template and then simply copy and paste the code into a newsletter. Review collected by and hosted on G2.com.

So far, my experience with Unlayer has been entirely positive. At this point, I have nothing negative to mention about Unlayer. Review collected by and hosted on G2.com.

What I like best about Unlayer is its intuitive drag-and-drop email editor that allows even non-technical users to create professional, responsive emails effortlessly. Review collected by and hosted on G2.com.

While Unlayer is a strong platform overall, there are a few areas that could be improved. The template library, though professionally designed, could benefit from more variety across different industries and use cases. Additionally, while the editor is powerful, advanced features like conditional content or dynamic personalization options are somewhat limited compared to other enterprise-grade email platforms. The documentation for developers, especially around custom integrations, could also be more comprehensive. Lastly, the pricing may feel a bit steep for smaller teams or startups, especially when scaling up usage. Review collected by and hosted on G2.com.

This platform is really easy to use and very user-friendly. Even if you don’t have any design experience, you can still create awesome, professional-looking visuals without much effort. The interface is clean and intuitive, so it’s easy to find what you need and get started right away. It’s a great option for beginners, but also has enough flexibility for more experienced users to get creative. Overall, it makes the whole design process feel simple and enjoyable. Review collected by and hosted on G2.com.

The platform tends to lag when working with more complex or longer templates, which makes it harder to use and navigate. There are also multiple ways to do the same thing, which can get confusing—especially when you’re in a rush.

I often get lost in the right-hand panel. For example, there are several padding fields, and it's not always clear which one does what. It can be frustrating trying to find the right option quickly.

A few features also seem to be missing. For instance:

- I'd like to add colored tags, but as a workaround, I’m using a button with 'javascript:void(0)' just to prevent it from being clickable.

- When adding row padding to elements with borders, the padding creates space outside the border, which doesn’t work well with my layout. Review collected by and hosted on G2.com.

Unlayer makes building email templates very easy. The drag-and-drop editor is intuitive and flexible. It is easy to embed into your own site and customize. Review collected by and hosted on G2.com.

A lot of the features(including simple ones) require paid plans, which can get expensive. For example, you can create custom display conditions on one plan, but to have a preview mode where you can preview them, you need another plan. Review collected by and hosted on G2.com.

I love the drag-and-drop capabilities and the preview tool, which makes managing proposals and email marketing effortless. The merge tags feature is impressive as it would have been challenging for us to build. The ease of use of Unlayer from both the end user and development perspectives is fantastic. The documentation and support team are invaluable, helping us overcome any learning curves quickly. Review collected by and hosted on G2.com.

I think having access to Unlayer's template library would be a beneficial addition. Review collected by and hosted on G2.com.

Simple WYSIWYG email composer with powerful features. Our CSM, AJ, is pretty awesome as well. Review collected by and hosted on G2.com.

Version management was challenging. We were white labeling the solution in our app and sometimes new features would show up that weren't clearly documented or things would break, so we had to do a lot of testing before upgrading versions. Review collected by and hosted on G2.com.

We are actually using unlayer for different parts of content generation.

Its pretty user friendly, easy to onboard and implement. Further allows quite some customization by integrating custom tools.

It is used every day. Review collected by and hosted on G2.com.

In general Customer Support is very helpful and reacting quick. However in 1 particular change of the subscription model, we`ve lost one feature as it did not made sense to upgrade for it. However, we had been able to workaround. Review collected by and hosted on G2.com.

I love how easy and fast it is to create beautiful emails with Unlayer! The drag-and-drop builder is super intuitive, and the customization options give me full creative control without needing to code. It makes the whole process fun and efficient. Review collected by and hosted on G2.com.

I don’t really “dislike” anything major, but I sometimes experience slowdowns with complex templates, and a few design options feel a bit limited. With improvements in speed and more advanced customization features, the platform would be close to perfect. Review collected by and hosted on G2.com.