--- title: Unlayer Reviews meta\_title: 'Unlayer Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 57 reviews by the users' company size, role or industry to find out how Unlayer works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 57 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Unlayer Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Unlayer, allowing quick and efficient design of professional emails. [(24 mentions)](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2089995&qs=pros-and-cons#reviews) Users love the **easy-to-use templates** from Unlayer, simplifying the creation of professional and mobile-friendly emails. [(19 mentions)](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2089931&qs=pros-and-cons#reviews) Users praise the **easy and fast email creation** with Unlayer's intuitive drag-and-drop builder and creative control. [(17 mentions)](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2089946&qs=pros-and-cons#reviews) Users love the **smooth drag-and-drop editor** of Unlayer, making email design quick and effortless while ensuring professional results. [(14 mentions)](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2089903&qs=pros-and-cons#reviews) Users love the **ease of creation** with Unlayer, making beautiful emails simple and enjoyable, regardless of skill level. [(13 mentions)](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2230280&qs=pros-and-cons#reviews) Users find Unlayer to be **expensive** , especially due to necessary paid plans for basic features and add-ons. [(6 mentions)](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2089962&qs=pros-and-cons#reviews) Users note the **limited features** in Unlayer's free version, which can restrict flexibility and customization options. [(6 mentions)](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2090007&qs=pros-and-cons#reviews) Users find the **limited customization** options in Unlayer restrictive, wishing for more flexibility in design. [(5 mentions)](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2230301&qs=pros-and-cons#reviews) Users find the **missing features** of Unlayer limit customization and complicate their design and version management processes. [(5 mentions)](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2230322&qs=pros-and-cons#reviews) Users criticize the **high add-on costs** of Unlayer, feeling they limit functionality and increase overall expenses. [(3 mentions)](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2319506&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Unlayer ##### 1. Ease of Use Users appreciate the **ease of use** of Unlayer, allowing quick and efficient design of professional emails. [ See 24 mentions ](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2089995&qs=pros-and-cons#reviews) See Related User Reviews SC Shantanu C. Small-Business (50 or fewer emp.) 5.0/5 "Unlayer Makes Email Design Fast, Easy, and Feature-Rich" What do you like about Unlayer? Unlayer stands out for its smooth learning curve and quick, easy-to-use tools, making it simple to implement even without technical expertise. With fr ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Powerful Customizable Email Embedding" What do you like about Unlayer? The drag-and-drop editor is incredibly intuitive, making it easy for non-technical users to create polished, professional emails without any coding kn ##### 2. Templates Users love the **easy-to-use templates** from Unlayer, simplifying the creation of professional and mobile-friendly emails. [ See 19 mentions ](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2089931&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Powerful Customizable Email Embedding" What do you like about Unlayer? The drag-and-drop editor is incredibly intuitive, making it easy for non-technical users to create polished, professional emails without any coding kn SK Sarita K. Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly Drag-and-Drop Editor for Quick, Professional Emails" What do you like about Unlayer? The drag-and-drop editor is very user-friendly, the templates are flexible, and the design elements are easy to customise. It makes creating professio ##### 3. Simple Users praise the **easy and fast email creation** with Unlayer's intuitive drag-and-drop builder and creative control. [ See 17 mentions ](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2089946&qs=pros-and-cons#reviews) See Related User Reviews SC Shantanu C. Small-Business (50 or fewer emp.) 5.0/5 "Unlayer Makes Email Design Fast, Easy, and Feature-Rich" What do you like about Unlayer? Unlayer stands out for its smooth learning curve and quick, easy-to-use tools, making it simple to implement even without technical expertise. With fr ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Powerful Customizable Email Embedding" What do you like about Unlayer? The drag-and-drop editor is incredibly intuitive, making it easy for non-technical users to create polished, professional emails without any coding kn ##### 4. Drag Users love the **smooth drag-and-drop editor** of Unlayer, making email design quick and effortless while ensuring professional results. [ See 14 mentions ](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2089903&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Powerful Customizable Email Embedding" What do you like about Unlayer? The drag-and-drop editor is incredibly intuitive, making it easy for non-technical users to create polished, professional emails without any coding kn SK Sarita K. Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly Drag-and-Drop Editor for Quick, Professional Emails" What do you like about Unlayer? The drag-and-drop editor is very user-friendly, the templates are flexible, and the design elements are easy to customise. It makes creating professio ##### 5. Ease of Creation Users love the **ease of creation** with Unlayer, making beautiful emails simple and enjoyable, regardless of skill level. [ See 13 mentions ](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2230280&qs=pros-and-cons#reviews) See Related User Reviews SC Shantanu C. Small-Business (50 or fewer emp.) 5.0/5 "Unlayer Makes Email Design Fast, Easy, and Feature-Rich" What do you like about Unlayer? Unlayer stands out for its smooth learning curve and quick, easy-to-use tools, making it simple to implement even without technical expertise. With fr ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Powerful Customizable Email Embedding" What do you like about Unlayer? The drag-and-drop editor is incredibly intuitive, making it easy for non-technical users to create polished, professional emails without any coding kn ### 5 Cons or Disadvantages of Unlayer ##### 1. Expensive Users find Unlayer to be **expensive** , especially due to necessary paid plans for basic features and add-ons. [ See 6 mentions ](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2089962&qs=pros-and-cons#reviews) See Related User Reviews ![Marco K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marco K.") MK Marco K. 3.0/5 "Convenient SaaS for Email Templates and Landing Pages, but setup was a bit challenging" What do you dislike about Unlayer? I found the newly introduced plans for Unlayer unsatisfactory as they did not offer significantly more benefits compared to the higher cost. In fact, ![達也 .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "達也 .") 達 達也 . Mid-Market (51-1000 emp.) 3.5/5 "Security of S3, and Preview mode" What do you dislike about Unlayer? We want: - Preview-only mode - Present version of Unlayer have a feature to show preview at first rendering, but user can exit from preview mode ##### 2. Limited Features Users note the **limited features** in Unlayer's free version, which can restrict flexibility and customization options. [ See 6 mentions ](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2090007&qs=pros-and-cons#reviews) See Related User Reviews SK Sarita K. Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly Drag-and-Drop Editor for Quick, Professional Emails" What do you dislike about Unlayer? Some features are missing and a few custom edits take extra efforts. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Drag-and-Drop Editor, But Version Control Needs Improvement" What do you dislike about Unlayer? While Unlayer is great for building quickly, managing version control and tracking small design edits can be tricky — especially when multiple team me ##### 3. Limited Customization Users find the **limited customization** options in Unlayer restrictive, wishing for more flexibility in design. [ See 5 mentions ](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2230301&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Powerful Customizable Email Embedding" What do you dislike about Unlayer? The styling customization options can feel a bit limited in certain areas, and it would be nice to have more granular control over the mobile view. It SK Sarita K. Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly Drag-and-Drop Editor for Quick, Professional Emails" What do you dislike about Unlayer? Some features are missing and a few custom edits take extra efforts. ##### 4. Missing Features Users find the **missing features** of Unlayer limit customization and complicate their design and version management processes. [ See 5 mentions ](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2230322&qs=pros-and-cons#reviews) See Related User Reviews SC Shantanu C. Small-Business (50 or fewer emp.) 5.0/5 "Unlayer Makes Email Design Fast, Easy, and Feature-Rich" What do you dislike about Unlayer? Rounded corner support is missing in some elements which makes it harder to match modern design styles perfectly. SK Sarita K. Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly Drag-and-Drop Editor for Quick, Professional Emails" What do you dislike about Unlayer? Some features are missing and a few custom edits take extra efforts. ##### 5. Add-On Costs Users criticize the **high add-on costs** of Unlayer, feeling they limit functionality and increase overall expenses. [ See 3 mentions ](https://www.g2.com/products/unlayer/reviews?filters%5Bsentiment_snippet%5D=2319506&qs=pros-and-cons#reviews) See Related User Reviews ![Marco K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marco K.") MK Marco K. 3.0/5 "Convenient SaaS for Email Templates and Landing Pages, but setup was a bit challenging" What do you dislike about Unlayer? I found the newly introduced plans for Unlayer unsatisfactory as they did not offer significantly more benefits compared to the higher cost. In fact, ![Sam W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam W.") SW Sam W. Mid-Market (51-1000 emp.) 4.0/5 "Intuitive and flexible email builder" What do you dislike about Unlayer? A lot of the features(including simple ones) require paid plans, which can get expensive. 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Product Manager Small-Business (50 or fewer emp.) 9/5/2025 "Incredibly easy to use!" 5/5 Response from Warisha Nasir of Unlayer [Editedit](https://www.g2.com/survey_responses/unlayer-review-11296276/official_response/edit) We're thrilled to hear that you found our product incredibly easy to use! Thank you for your positive feedback. Validated ReviewerSource: Organic ![Igor D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Igor D.") ID Igor D. 10/31/2025 "Facilitator for Template Creation, Support Must Improve" 3.5/5 What do you like best about Unlayer? I greatly appreciate how Unlayer simplifies the maintenance of email editors, allowing my small team to focus on other essential areas of our platform. The feature that allows viewing the responsive design on different devices, such as computers and mobile phones, is extremely useful. The integration of the artificial intelligence assistant is also a good starting point to enrich the template creation experience. The technical ease and simplicity of setup allowed us to start using the tool in less than a week. These factors, combined with the user experience in creating templates, make Unlayer a solid and effective choice that well meets the needs of our team. Review collected by and hosted on G2.com. What do you dislike about Unlayer? The times I needed support, it took some time to identify simple points. I don't know if the support capacity is small, but I think it should be more practical. Review collected by and hosted on G2.com. What problems is Unlayer solving and how is that benefiting you? Unlayer alleviates the maintenance burden of emails, allowing focus on other aspects of the platform, and ensures suitable templates for different providers, improving team efficiency. Review collected by and hosted on G2.com. Show More Response from Warisha Nasir of Unlayer [Editedit](https://www.g2.com/survey_responses/unlayer-review-11888990/official_response/edit) We're glad to hear that Unlayer has been a valuable tool for your team, especially in simplifying email editor maintenance and improving template creation. We appreciate your feedback on the support experience and will work to improve our response times and practicality. Validated ReviewerSource: G2 invite on behalf of sellerAI Translated ![Verified User in Music](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Music") UM Verified User in Music Small-Business (50 or fewer emp.) 10/22/2025 "Perfect for Beginners—Easy to Use with No HTML Experience Needed" 5/5 What do you like best about Unlayer? This tool is extremely user-friendly, which is perfect for someone like me with limited HTML experience. It's straightforward to design an email template and then simply copy and paste the code into a newsletter. Review collected by and hosted on G2.com. What do you dislike about Unlayer? So far, my experience with Unlayer has been entirely positive. At this point, I have nothing negative to mention about Unlayer. Review collected by and hosted on G2.com. What problems is Unlayer solving and how is that benefiting you? After exporting my email templates, I noticed they were not displaying correctly. Unlayer assisted me in identifying the issue, which allowed me to resolve the problem quickly and without problem. Review collected by and hosted on G2.com. Show More Response from Warisha Nasir of Unlayer [Editedit](https://www.g2.com/survey_responses/unlayer-review-11846338/official_response/edit) We're thrilled to hear that Unlayer has been a user-friendly tool for you, especially with limited HTML experience. Thank you for sharing your positive experience! 10/27/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Shihan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shihan S.") SS Shihan S. Program Manager Mid-Market (51-1000 emp.) 6/12/2025 "A Robust Email Design Solution for Modern Marketing Teams" 4.5/5 What do you like best about Unlayer? What I like best about Unlayer is its intuitive drag-and-drop email editor that allows even non-technical users to create professional, responsive emails effortlessly. Review collected by and hosted on G2.com. What do you dislike about Unlayer? While Unlayer is a strong platform overall, there are a few areas that could be improved. The template library, though professionally designed, could benefit from more variety across different industries and use cases. Additionally, while the editor is powerful, advanced features like conditional content or dynamic personalization options are somewhat limited compared to other enterprise-grade email platforms. The documentation for developers, especially around custom integrations, could also be more comprehensive. Lastly, the pricing may feel a bit steep for smaller teams or startups, especially when scaling up usage. Review collected by and hosted on G2.com. What problems is Unlayer solving and how is that benefiting you? Unlayer solves the problem of time-consuming and inconsistent email design by providing an easy-to-use, drag-and-drop editor that enables anyone—regardless of technical skill—to build responsive, professional emails quickly. This significantly reduces our reliance on developers for routine email tasks, speeds up our campaign execution, and ensures brand consistency through reusable custom blocks. For us, the embeddable version of Unlayer is especially valuable. We’ve integrated it into our own platform, allowing our users to design emails within our application without leaving the environment. This improves user experience and adds value to our product offering. The result is faster time-to-market, more polished communication, and better collaboration across teams. Review collected by and hosted on G2.com. Show More Response from Warisha Nasir of Unlayer [Editedit](https://www.g2.com/survey_responses/unlayer-review-11290890/official_response/edit) Thank you for sharing your feedback on Unlayer. We're glad to hear that you find our drag-and-drop email editor intuitive and easy to use. We appreciate your input on areas for improvement, such as the template library and advanced features. We are constantly working to enhance our platform and will take your suggestions into consideration. We're thrilled to hear how Unlayer has benefited your team by saving time, improving collaboration, and adding value to your product offering. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ina K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ina K.") IK Ina K. Subject Matter Expert Mid-Market (51-1000 emp.) 6/11/2025 "Unlayer is Unreal!" 5/5 What do you like best about Unlayer? This platform is really easy to use and very user-friendly. Even if you don’t have any design experience, you can still create awesome, professional-looking visuals without much effort. The interface is clean and intuitive, so it’s easy to find what you need and get started right away. It’s a great option for beginners, but also has enough flexibility for more experienced users to get creative. Overall, it makes the whole design process feel simple and enjoyable. Review collected by and hosted on G2.com. What do you dislike about Unlayer? The platform tends to lag when working with more complex or longer templates, which makes it harder to use and navigate. There are also multiple ways to do the same thing, which can get confusing—especially when you’re in a rush. I often get lost in the right-hand panel. For example, there are several padding fields, and it's not always clear which one does what. It can be frustrating trying to find the right option quickly. A few features also seem to be missing. For instance: - I'd like to add colored tags, but as a workaround, I’m using a button with 'javascript:void(0)' just to prevent it from being clickable. - When adding row padding to elements with borders, the padding creates space outside the border, which doesn’t work well with my layout. Review collected by and hosted on G2.com. What problems is Unlayer solving and how is that benefiting you? I’m able to create beautiful, professional-looking designs from scratch very quickly, which is a huge advantage when working on tight deadlines or juggling multiple projects. The platform makes it easy to customize every element to match our client’s specific preferences—whether it's adjusting colors, fonts, layouts, or incorporating branded assets. I’ve used Outlook in the past for building emails, and this is a huge improvement. The design experience here is far more intuitive, flexible, and visually polished. It gives me much more creative control without the usual frustration, and I can get things done faster and with better results. Overall, it’s made the whole process of creating and customizing emails a lot more enjoyable and efficient. Review collected by and hosted on G2.com. Show More Response from Warisha Nasir of Unlayer [Editedit](https://www.g2.com/survey_responses/unlayer-review-11282321/official_response/edit) Thank you for sharing your positive experience with Unlayer! We're glad to hear that you find the platform easy to use and user-friendly, especially for beginners. We appreciate your feedback and will work on improving the platform's performance. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sam W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam W.") SW Sam W. Solutions Architect Mid-Market (51-1000 emp.) 10/29/2025 "Intuitive and flexible email builder" 4/5 What do you like best about Unlayer? Unlayer makes building email templates very easy. The drag-and-drop editor is intuitive and flexible. It is easy to embed into your own site and customize. Review collected by and hosted on G2.com. What do you dislike about Unlayer? A lot of the features(including simple ones) require paid plans, which can get expensive. For example, you can create custom display conditions on one plan, but to have a preview mode where you can preview them, you need another plan. Review collected by and hosted on G2.com. What problems is Unlayer solving and how is that benefiting you? Providing customers with an intuitive email builder for use without our platform. Review collected by and hosted on G2.com. Show More Response from Warisha Nasir of Unlayer [Editedit](https://www.g2.com/survey_responses/unlayer-review-11877181/official_response/edit) Thank you for your feedback! We're thrilled that Unlayer has made building email templates easy for you. We understand your frustration with the pricing and limitations of certain features. We are continuously working to enhance our plans and features to better meet the needs of our users. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jordan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan N.") JN Jordan N. Co-Founder CEO Small-Business (50 or fewer emp.) 10/10/2025 "Effortless to Use for Both Users and Developers" 4.5/5 What do you like best about Unlayer? I love the drag-and-drop capabilities and the preview tool, which makes managing proposals and email marketing effortless. The merge tags feature is impressive as it would have been challenging for us to build. The ease of use of Unlayer from both the end user and development perspectives is fantastic. The documentation and support team are invaluable, helping us overcome any learning curves quickly. Review collected by and hosted on G2.com. What do you dislike about Unlayer? I think having access to Unlayer's template library would be a beneficial addition. Review collected by and hosted on G2.com. What problems is Unlayer solving and how is that benefiting you? Unlayer helps us quickly deliver value to customers with reliable tools like the drag-and-drop capabilities, merge tags, and email marketing integration, easing both end-user and development experiences. Review collected by and hosted on G2.com. Show More Response from Warisha Nasir of Unlayer [Editedit](https://www.g2.com/survey_responses/unlayer-review-11793464/official_response/edit) We're thrilled to hear that Unlayer has been a user-friendly tool for you, especially with limited HTML experience. Thank you for sharing your positive experience! Validated ReviewerSource: Organic Review from Pop Up ![Josh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh K.") JK Josh K. Solutions Consultant Computer Software Mid-Market (51-1000 emp.) 10/27/2025 "Powerful Email Composer, But Version Management Needs Improvement" 4.5/5 What do you like best about Unlayer? Simple WYSIWYG email composer with powerful features. Our CSM, AJ, is pretty awesome as well. Review collected by and hosted on G2.com. What do you dislike about Unlayer? Version management was challenging. We were white labeling the solution in our app and sometimes new features would show up that weren't clearly documented or things would break, so we had to do a lot of testing before upgrading versions. Review collected by and hosted on G2.com. What problems is Unlayer solving and how is that benefiting you? As an email marketing tool for the hospitality space, it didn't make sense for us to build our own email composer. Unlayer was easy to integrate and had powerful features that our customers loved. Review collected by and hosted on G2.com. Show More Response from Warisha Nasir of Unlayer [Editedit](https://www.g2.com/survey_responses/unlayer-review-11865798/official_response/edit) Thank you for sharing your positive experience with Unlayer's email composer and our CSM, AJ. We apologize for the challenges you faced with version management and white labeling. We are committed to addressing these issues and improving our documentation and testing processes to provide a better experience for our users. Your feedback is valuable to us. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Frank Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frank Z.") FZ Frank Z. Produkt Manager Small-Business (50 or fewer emp.) 6/12/2025 "A great Solution that works out of the box for a huge range of cases" 4/5 What do you like best about Unlayer? We are actually using unlayer for different parts of content generation. Its pretty user friendly, easy to onboard and implement. Further allows quite some customization by integrating custom tools. It is used every day. Review collected by and hosted on G2.com. What do you dislike about Unlayer? In general Customer Support is very helpful and reacting quick. However in 1 particular change of the subscription model, we`ve lost one feature as it did not made sense to upgrade for it. However, we had been able to workaround. Review collected by and hosted on G2.com. What problems is Unlayer solving and how is that benefiting you? Initially it was a ROI decision about do or buy. It made sense to license unlayer instead of building all those features on our own. Further by using unlayer we reduced the operational risks for maintenance and operational support a lot. Review collected by and hosted on G2.com. Show More Response from Warisha Nasir of Unlayer [Editedit](https://www.g2.com/survey_responses/unlayer-review-11289553/official_response/edit) Thank you for sharing your positive experience with Unlayer! We're glad to hear that it has been user-friendly and beneficial for your content generation needs. Your feedback is valuable to us, and we'll strive to improve based on it. We appreciate your support! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 10/25/2025 "Fantastic email builder that speeds up my workflow" 4.5/5 What do you like best about Unlayer? I love how easy and fast it is to create beautiful emails with Unlayer! The drag-and-drop builder is super intuitive, and the customization options give me full creative control without needing to code. It makes the whole process fun and efficient. Review collected by and hosted on G2.com. What do you dislike about Unlayer? I don’t really “dislike” anything major, but I sometimes experience slowdowns with complex templates, and a few design options feel a bit limited. With improvements in speed and more advanced customization features, the platform would be close to perfect. Review collected by and hosted on G2.com. What problems is Unlayer solving and how is that benefiting you? Unlayer removes all the headaches of building emails from scratch. Instead of spending hours coding or fixing layout issues, I can design beautiful, responsive templates in minutes. It saves me time, keeps my workflow smooth, and helps me deliver better results, faster. Review collected by and hosted on G2.com. Show More Response from Warisha Nasir of Unlayer [Editedit](https://www.g2.com/survey_responses/unlayer-review-11861064/official_response/edit) We're thrilled to hear that Unlayer has been a game-changer for your email workflow! Our drag-and-drop builder and customization options are designed to make email creation easy and enjoyable. 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