--- title: Universe Reviews meta\_title: 'Universe Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 27 reviews by the users' company size, role or industry to find out how Universe works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 27 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Universe Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Universe but has limited features. Are you part of the Universe team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! We understand that creating a great event is no easy feat–we’re here to help with our network of 6.3 M users and world-class products. We provide valuable insights to reach and engage more fans and ultimately sell more tickets. * * * Seller [Live Nation](https://www.g2.com/sellers/live-nation) Discussions [Universe Community](https://www.g2.com/products/universe/discuss) Languages Supported Danish, German, English, French, Italian, Dutch, Norwegian, Portuguese, Spanish, Swedish Solution Type Best-of-Breed Overview by Jacqueline Madison (Director, Marketing at Universe | A division of Ticketmaster & Live Nation Entertainment) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 9 months [ View More Pricing Information ](https://www.g2.com/products/universe/pricing) ## Top-Rated Alternatives [ ![Eventbrite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eventbrite") Eventbrite 4.3/5(915) ](https://www.g2.com/products/eventbrite/reviews) [ ![Eventzilla](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eventzilla") Eventzilla 4.4/5(166) ](https://www.g2.com/products/eventzilla/reviews) [ ![Cvent Event Marketing & Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cvent Event Marketing & Management") Cvent Event Marketing & Management 4.3/5(2,316) ](https://www.g2.com/products/cvent-event-marketing-management/reviews) [ View All Alternatives ](https://www.g2.com/products/universe/competitors/alternatives) ## User Insights Average based on 27 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Josh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh C.") JC Josh C. Developer Small-Business (50 or fewer emp.) 12/7/2022 "A good idea in principle, let down by shortcomings." 1.5/5 What do you like best about Universe? Universe makes it easy to create events within their platform, and offers features such as the ability to create 'donation' tickets, and multiple different prices for different instances of an event. Review collected by and hosted on G2.com. What do you dislike about Universe? The lack of customizable or controllable integration within your site is a huge letdown. Beyond integrating their widgets or pop-up UI, there isn't a great deal you can do. You can't influence the purchasing flow at all, you can't provide or receive custom information to tie a purchase back to a user account on your site (like how stripe offers). It makes the benefits over alternatives like eventbrite questionable at best. Review collected by and hosted on G2.com. What problems is Universe solving and how is that benefiting you? Universe allows me to create events quickly and easily, and start selling tickets almost immediately. It offers a secure and user-friendly checkout and integrates easily with Stripe. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design") UD Verified User in Design Small-Business (50 or fewer emp.) 11/5/2021 "Easy event creation" 4.5/5 What do you like best about Universe? Sign up for event creation in minutes - they provide a no-code solution that's easy to set up on your website as a pop-up modal Review collected by and hosted on G2.com. What do you dislike about Universe? The ability to customize and edit the Universe-provided event page could be improved. Review collected by and hosted on G2.com. What problems is Universe solving and how is that benefiting you? We were hosting our own virtual events - ticket management and guest attendance was easy to organize. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Maria C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria C.") MC Maria C. Promotora Recreacional Small-Business (50 or fewer emp.) 5/16/2019 "Creation of events without complications." 4.5/5 What do you like best about Universe? The benefit is that we can manage all the steps involved in the sale of tickets for the various events organized and carried out by the company. It gives us the option to manage refunds. The control panel allows us to visualize and adapt to its operation instantaneously. Finally, and in order not to extend myself with Universe, we can be in constant monitoring of ticket sales. Review collected by and hosted on G2.com. What do you dislike about Universe? If the amount of number of events is a period of time is high we can notice slowness in the system. Clients eventually complain about having good access that allows them to review the list of company events. Review collected by and hosted on G2.com. Recommendations to others considering Universe: Although certain system failures are appreciated, it is clear that they are committed to continuous improvement and objectively we can appreciate the service-cost, cost-benefit relationship. Review collected by and hosted on G2.com. What problems is Universe solving and how is that benefiting you? It has improved my performance in the creation of regular events that are done in the company. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Liz H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liz H.") LH Liz H. Asistente ejecutiva Small-Business (50 or fewer emp.) 4/29/2019 " Everything for events." 5/5 What do you like best about Universe? Its relevant functions are: -Sell tickets for events organized by the company. -Organization of events in a personalized way. - Simple event search engine -Allows event tracking. Review collected by and hosted on G2.com. What do you dislike about Universe? In broad and general lines pay a little more attention to support for everything else is excellent. Review collected by and hosted on G2.com. Recommendations to others considering Universe: If you are involved in event organization and ticket sales, I recommend the use of this platform. Review collected by and hosted on G2.com. What problems is Universe solving and how is that benefiting you? He helps me and assists perfectly in all the steps to organize events, it is not that it is done so frequently but for six months we did it. Equally when we attend events within the category that concerns us we are guided by means of UNIVERSE. Review collected by and hosted on G2.com. Show More 5/1/2019 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") UE Verified User in Events Services Small-Business (50 or fewer emp.) 9/30/2019 "Amazing platform for advertising events and processing payments" 5/5 What do you like best about Universe? Super easy to navigate as well as customize. People generally find it easy to register. Review collected by and hosted on G2.com. What do you dislike about Universe? Some event attendees complained they couldn't registered using certain credit cards. A few times the websites switched to a different language for a couple minutes. Review collected by and hosted on G2.com. What problems is Universe solving and how is that benefiting you? It is easy to use and they provide an amazing customer support. The website works well and information is always sage there. Great report options Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Caroline S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caroline S.") CS Caroline S. Depot Operations Administrator Enterprise (\> 1000 emp.) 11/13/2019 "Universe Review" 5/5 What do you like best about Universe? Excellent platform that allows easy access to information across the board. Good downloadable reporting capabilities too. Review collected by and hosted on G2.com. What do you dislike about Universe? Can sometimes slow during peak use. Certain functions can take time to load. Review collected by and hosted on G2.com. What problems is Universe solving and how is that benefiting you? Excellent track-ability in real time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 4/22/2019 " Ticket sales solution for events." 5/5 What do you like best about Universe? Allows me to manage in a simple way all the phases that make up the pre of an event, usually every time I leave a collection I organize expo to show my creations since the issuance of tickets, inventory, ingenuity and reimbursement. Through the control panel I can track the objectives and progress in marketing. Review collected by and hosted on G2.com. What do you dislike about Universe? In relation to customer service, it is not fluid since it can not be transferred to customers after they make a purchase. Review collected by and hosted on G2.com. What problems is Universe solving and how is that benefiting you? I will mention three benefits that I consider excellent of this service - Capacity of ticket sales -Verify sales daily. -Tracking of the profiles of the buyers. -Integrations excellent Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching") AP Verified User in Professional Training & Coaching Small-Business (50 or fewer emp.) 4/13/2017 "Started off good. Has gone way downhill." 1.5/5 What do you like best about Universe? I did like the ticket widget integration into my website, however now they simply offer a link versus a ticket widget or even button integration. Review collected by and hosted on G2.com. What do you dislike about Universe? Many features have gone down hill—from ticket integration to customer service to an overall quirky software. I will set the parameters for my ticket sales dates and sometimes, for some reason, they will randomly change-closing the ticketing dates before the set date. I've checked this several times to see if I had just made a mistake about the date I selected, but it changes many times. I'm in the process of switching to to EventGrid. The customer service has gone hill as well. Several people simply don't return my emails. Review collected by and hosted on G2.com. Recommendations to others considering Universe: I would test it out on less important events to see if there are quirks. Review collected by and hosted on G2.com. What problems is Universe solving and how is that benefiting you? Selling tickets from my website. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Julia B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julia B.") JB Julia B. Представитель службы поддержки клиентов Information Technology and Services Small-Business (50 or fewer emp.) 8/4/2016 "Good software for my personal needs" 4/5 What do you like best about Universe? I have tried two other software solutions before Universe, but this one I found to be the simlest and the most user-friendly. One time I had my mom to set up a charity event and she managed to do it all by herself, even though she is not computer savvy to say the least. The interface is very intuitive. It is also quick - few minutes of setting up and you are ready to take payments. That's very convenient as well. Honestly, I am pretty sure, that I sell more tickets with it than I would have without it. But I am so used to it now, I cannot imagine setting up a gig any other way. Also their customer service is great. Review collected by and hosted on G2.com. What do you dislike about Universe? I did have trouble with the mobile application, nowadays you sort of expect software to come with fully-featured app by default, so that was quite frustrating. It is not, as I say, "worldwide-friendly" - it is in English. I often organize gigs in Russia and Slovakia, so there I prefer to use local similar systems, some of which have larger fee. Also some people, I think, might find the design feature to be a bit limited. Not much of a problem in my case - I usually organize typical gigs. Reports are not too informative. Review collected by and hosted on G2.com. Recommendations to others considering Universe: If you need something to help you to organize small and medium gigs, and save you a lot of time, and not charge you too much this one is for you. Review collected by and hosted on G2.com. What problems is Universe solving and how is that benefiting you? I have tried different software before, one - was too expensive, the other I found to be too cumbersome. This one suits me better so far. Basically it saves me a lot of time on the organizing and I will definitely keep using it in future. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Tanusha M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanusha M.") TM Tanusha M. ESL Instructor Information Services Enterprise (\> 1000 emp.) 9/5/2016 "the name of the product is Universe" 5/5 What do you like best about Universe? It is very easy and convenient to use. I can simply go on the web page of Universe and start my event and easily sell the tickets. As a teacher, I often organize events for my students and this simple software helps me greatly. It is very easy to navigate. It solves several tasks: organizing, promotion, managing. Review collected by and hosted on G2.com. What do you dislike about Universe? I can not complain as I like it a lot. I am sure with the development of progress there will be some new and more advanced software programs to use. Maybe some negative features will be noticed later by me, but for now I am absolutely happy using Universe. Review collected by and hosted on G2.com. Recommendations to others considering Universe: I would highly recommend to use Universe if you are involved in organizing any kind of events. If you are a small event organizing or a big company, it will be a very useful. Specially Ticket manager is a very beneficial feature that can solve many problems at once. Review collected by and hosted on G2.com. What problems is Universe solving and how is that benefiting you? I am involved in organizing international educational events, such as conferences and with the help of this software I can easily do it online, starting from promotion and ticking up to complete managing it online. It saves my time, very logical and easy to follow. I can easily track the sells of the tickets and manage guests of the event. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Universe? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Universe ](https://www.g2.com/products/universe/discussions/new) GU Guest User What is Universe used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-universe-used-for) [ View all Discussions ](https://www.g2.com/products/universe/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 9 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/universe/pricing) Universe Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b828d46989730740b08bd23f66e27db/eventbrite.png "Product Avatar Image") Eventbrite 4.3/5(915) [ Compare Now ](https://www.g2.com/compare/eventbrite-vs-universe) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_24d6741cade163b168d6e57be93d3092/eventzilla.png "Product Avatar Image") Eventzilla 4.4/5(166) [ Compare Now ](https://www.g2.com/compare/eventzilla-vs-universe) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d9dee176810e415bb74f6c3b9604bd1/thundertix.png "Product Avatar Image") ThunderTix 4.6/5(48) [ Compare Now ](https://www.g2.com/compare/thundertix-vs-universe) ##### ##### Universe Features Registration Event creation User registration process Payment processing Marketing and Communications Event website creation Email automation Email customization [ View More Features ](https://www.g2.com/products/universe/features) ##### Categories on G2 [Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing) ##### Explore More [Most recommended ERP software for small businesses](https://www.g2.com/discussions/most-recommended-erp-software-for-small-businesses)[Leading marketing analytics software solutions](https://www.g2.com/discussions/leading-marketing-analytics-software-solutions)[Which purchasing platforms can a procurement team actually manage without a dedicated IT department or consultant to set it up?](https://www.g2.com/discussions/which-purchasing-platforms-can-a-procurement-team-actually-manage-without-a-dedicated-it-department-or-consultant-to-set-it-up) [Top-rated continuous delivery platforms for large teams](https://www.g2.com/discussions/top-rated-continuous-delivery-platforms-for-large-teams)[Best software for integrating container monitoring with CI/CD](https://www.g2.com/discussions/best-software-for-integrating-container-monitoring-with-ci-cd)[What tool integrates mobile analytics with marketing platforms?](https://www.g2.com/discussions/what-tool-integrates-mobile-analytics-with-marketing-platforms) [Show MoreShow Less](javascript:void(0);)