---
title: Universal Background Screening Reviews
meta_title: 'Universal Background Screening Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 16 reviews by the users' company size, role or industry to
  find out how Universal Background Screening works for a business like yours.
aggregate_rating:
  rating_value: 3.8
  review_count: 16
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Pre-Employment Screening
  url: https://www.g2.com/categories/pre-employment-screening
---


# Universal Background Screening Reviews
**Vendor:** Universal Background Screening  
**Category:** [Background Check Software](https://www.g2.com/categories/background-check)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 16
## About Universal Background Screening
Universal Background Screening is a leading provider of employment background screening solutions firm for Customer Satisfaction .



## Universal Background Screening Pros & Cons
**What users like:**

- Users value the **ease of use** of Universal Background Screening, finding it simple to conduct background checks and drug screenings. (2 reviews)
- Users appreciate the **easy and compliant background checks** of Universal Background Screening, complemented by seamless HR software integration. (1 reviews)
- Users appreciate the **quick and responsive customer service** of Universal Background Screening for effective communication. (1 reviews)
- Users appreciate the **responsive customer support** of Universal Background Screening, receiving quick assistance when needed. (1 reviews)
- Users appreciate the **easy integrations** with HR software, enhancing the overall efficiency of background checks. (1 reviews)
- Users value the **integration capabilities** of Universal Background Screening, enhancing their workflow with HR software. (1 reviews)
- Users appreciate the **seamless integrations** with HR software, enhancing the overall efficiency of background checks. (1 reviews)
- Navigation Ease (1 reviews)
- Pricing (1 reviews)
- Response Time (1 reviews)

**What users dislike:**

- Users often face **delays in background checks** , impacting hiring timelines and causing frustration for both employers and candidates. (2 reviews)
- Users experience frustrating **process delays** with background checks, often hindering hiring timelines and candidate communication. (2 reviews)
- Users experience **lack of clarity** regarding the drug screening process, leading to delays and confusion for candidates. (1 reviews)
- Users experience **lengthy background check processes** , causing frustration and delays in hiring and the candidate&#39;s experience. (1 reviews)
- Users report struggling with **poor customer support** , finding it challenging to receive timely assistance and transparency on delays. (1 reviews)
- Poor UI (1 reviews)
- Slow Loading (1 reviews)

## Universal Background Screening Reviews
  ### 1. Universal Background Screening Review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Daysi H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Universal Background Screening?**

Universal Background Screening is nice because it provides an easy and compliant way to conduct background checks and drug screenings. I like the layout of the website and that it can be integrated with HR softwares!

**What do you dislike about Universal Background Screening?**

Universal Background Screening sometimes can take too long to get a background check complete. There have been times where I've had to wait 2 weeks to get a background check complete. When hiring, this can be frustrating for us the employer and the candidate. It holds up the process and sometimes creates unnecessary delays. There have been times where I've placed a rush on an order, and it has still taken several more days to get completed. The Drug Screening process can also be a bit confusing for the candidates because everything comes in one email and they miss the info about the drug screen or don't understand what they need to do - so this leads to me having to follow up with the candidates multiple times and having to explain the whole process/walk them through.

**What problems is Universal Background Screening solving and how is that benefiting you?**

Universal Background Screening solves our need to conduct compliant background and drug screenings!


## Universal Background Screening Discussions
  - [Is Universal Background Screening legitimate?](https://www.g2.com/discussions/is-universal-background-screening-legitimate)
  - [How far back does universal background check?](https://www.g2.com/discussions/how-far-back-does-universal-background-check)
  - [What would a universal background check do?](https://www.g2.com/discussions/what-would-a-universal-background-check-do)
  - [What does background screening include?](https://www.g2.com/discussions/what-does-background-screening-include)

- [View Universal Background Screening pricing details and edition comparison](https://www.g2.com/products/universal-background-screening/reviews?filters%5Bsentiment_snippet%5D=1687066&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+14%3A38%3A08+-0500&secure%5Bsession_id%5D=534ee5ed-681f-4bec-9667-4c5584d7f5b6&secure%5Btoken%5D=eabf656a2861cf1d43f842fd72372b9fa7f7fafeaa1cb455892206886b0df02a&format=llm_user)

## Universal Background Screening Features
**Background Check Administration**
- Screening and Assessments
- Compliance
- Dashboard
- Tenant Screening
- Employment Screening
- Drug & Health Screenings

**Drug Testing Administration**
- Screening and Assessments
- Compliance
- Dashboard
- Integrations

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Background Check Data**
- Real-Time Tracking
- Platform Search
- Alerts and Notifications
- Status Tracking
- Applicant Tracking

**Drug Testing Data**
- Real-Time Tracking
- Alerts and Notifications

**Background Check Additional Functionality**
- Integrations
- Mobility
- Messaging
- Third-Party Integrations
- Screening Services Integration

**Drug Testing Additional Functionality**
- Mobility
- Messaging
- Payment

**AI Insight Check - Background Check**
- Insight Check

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**AI Investigation and Verification - Background Check**
- Verification
- Employment Eligibility Verification
- Education Verification
- Data Verification
- Identity Verification

**Additional Functionality**
- Assessment Management
- Workflow Management
- Employee Onboarding
- Batch Processing
- Reference Checking
- Compliance Management
- Records Management
- Fraud Detection
- API
- Reporting & Statistics
- Generative AI
- Real-Time Monitoring
- Feedback Management
- Search/Filter
- Online Applications
- AI Copilot
- Candidate Profiles
- Reporting/Analytics
- Real-Time Reporting
- Job Application Management
- Secure Data Storage
- Self Service Portal
- Visual Analytics
- Summary Reports
- SSL Security
- Historical Reporting
- Recruitment Management
- Customizable Reports
- Reminders

## Top Universal Background Screening Alternatives
  - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.6/5.0 (4,747 reviews)
  - [Checkr](https://www.g2.com/products/checkr/reviews) - 4.5/5.0 (443 reviews)
  - [HireRight](https://www.g2.com/products/hireright/reviews) - 3.9/5.0 (180 reviews)

