# unitworx Reviews
**Vendor:** eworx Network & Internet GmbH  
**Category:** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)
## About unitworx
unitworx is a fully-integrated IT Service Management Software designed and developed to master the challenges of small and medium sized IT companies. The All-In-One Solution integrates all essential tools: Documentation, Monitoring & Ticketing.






- [View unitworx pricing details and edition comparison](https://www.g2.com/products/unitworx/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+17%3A17%3A01+-0500&secure%5Bsession_id%5D=a5db39bb-c4ee-42f7-8b3c-b2d414867e1d&secure%5Btoken%5D=742d451be68c376495b28e7ae9c6c137f436e8d6448a4967e3996ac4eab10aeb&format=llm_user)

## unitworx Features
**Administration**
- Change Management
- Asset Management
- Reports & Analytics

**Service Desk**
- Help Desk
- Incident Reports
- Process Workflow

**Management**
- Reporting
- Administration Console
- Access Management
- Asset Management
- Policy Dictation

**Functionality**
- Ticketing System
- Performance Logging
- Alerting
- Automation

**Agentic AI - IT Service Management (ITSM) Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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