SL
Shawn L.
Senior Systems Administrator
Small-Business (50 or fewer emp.)
"MSP friendly backup software"
4.5/5
What do you like best about Unitrends Backup and Recovery?

I still have no issues with the platform. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

I still learn new things from working with support that I feel should be outlined somewhere in the onboarding documentation. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Practical Design for Fast, Predictable Recovery"
3.5/5
What do you like best about Unitrends Backup and Recovery?

What I like most about Unitrends Backup and Recovery is that it is designed around a very practical goal: making recovery fast and predictable, not just creating backups Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

From my perpective the biggest concerns I would have are not around its backup capabilities themselves, but around market position, ecosystem maturity, and long-term confidence. Review collected by and hosted on G2.com.

Pankaj M.
PM
Pankaj M.
Technical Lead
Financial Services
Enterprise (> 1000 emp.)
"Disaster recovery and business continuity solution"
4.5/5
What do you like best about Unitrends Backup and Recovery?

Centralised console of uniview provides complete details of backups success and failure ratio. Hence it is easy to maintain the backup inventory. Tickets maintenance has become easy with this tool. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

Ransomeware attacks have been increasing these days, to avoid such scenarios the tool must be secured against such attacks. Review collected by and hosted on G2.com.

Benjamin L.
BL
Benjamin L.
Systems Network Administrator
Mid-Market (51-1000 emp.)
"Good all in one backup solution"
4/5
What do you like best about Unitrends Backup and Recovery?

It is very stable. Almost never have to touch it once backups are configured Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

The UI has some bugs but nothing that there isn’t a work around for. Review collected by and hosted on G2.com.

Verified User in Utilities
CU
Verified User in Utilities
Small-Business (50 or fewer emp.)
"Great system for backing up multiple clients."
4/5
What do you like best about Unitrends Backup and Recovery?

Like that the system is agent/appliance based. Making it harder for ransomware to attack the backup copies.

Does any machine on the network. Not just VMs.

Central dashboard to manage all clients and jobs. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

For Linux clients there is no automated update to the agents.

Needs to have a run time Gantt type chart of all jobs (including backup copy) to be able to better schedule the loads for multiple backup in parallel. Review collected by and hosted on G2.com.

Gwynbleidd 1.
G1
Gwynbleidd 1.
Small-Business (50 or fewer emp.)
"Excellent backup of customer and user information"
4.5/5
What do you like best about Unitrends Backup and Recovery?

Backup of client or user information Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

What can cause a bottleneck in the connection the first time you create the image Review collected by and hosted on G2.com.

Keith H.
KH
Keith H.
Sr. Network and Systems Administrator
Mid-Market (51-1000 emp.)
"Great Product with lots of features to make backup and recovery a breeze."
5/5
What do you like best about Unitrends Backup and Recovery?

The product is rock solid and support is second to none. We always have a positive experience Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

Smoother rollouts and upgrades but seemless from a maintenance side of things. Review collected by and hosted on G2.com.

John J. R.
JR
John J. R.
Manager of Information Technology and Security
Small-Business (50 or fewer emp.)
"Decent solution but not as robust as competition"
3.5/5
What do you like best about Unitrends Backup and Recovery?

The solution has maintained its ease of use yet has increased the robustness of its service offering Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

Again, the GUI could be a little smoother. Further integration into my Entra/AAD tenant would be ideal Review collected by and hosted on G2.com.

Response from Adam Marget of Unitrends Backup and Recovery

Hi John,

Thank you for the feedback! We strive to take all reviews, positive and negative, into consideration as we work to deliver the best solutions possible to our users. I understand the frustration with the appliance's inability to protect SaaS data. We hear from a lot of folks that are tired of jumping through multiple products to accomplish backup for all of their different workloads. Our sister company, Spanning (https://spanning.com) is a purpose-built cloud-to-cloud backup solution built to protect SaaS apps like Microsoft 365, Google Workspace and Salesforce. While it is a standalone product like Unitrends, our appliances, Spanning backup and Unitrends Endpoint backup can all be managed through a single global portal, UniView (https://www.unitrends.com/products/uniview), which centralizes management and provides SSO into each of the various backup applications an organization is using. UniView is entirely free to set up and use, if you're interested in learning more, please contact your account manager or else you can reach me at feedback@unitrends.com.

Thanks again for sharing your experience with us!

-Adam

Bernard  G.
BG
Bernard G.
Client Sites Supervisor
Small-Business (50 or fewer emp.)
"Unitrends BC\DR"
5/5
What do you like best about Unitrends Backup and Recovery?

Love the portal in order to see all appliances and to test restores automatically. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

Seeing the restore test could be easier to access. Review collected by and hosted on G2.com.

Ameen R.
AR
Ameen R.
Sr. I T Security Specialist
Small-Business (50 or fewer emp.)
"Reliable Data Protection, Easy Recovery"
4.5/5
What do you like best about Unitrends Backup and Recovery?

I like how Unitrends Backup and Recovery recovers folder structure and offers ease of access and recovery. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

Of course there is always room for improvement. I would like to see improvements in 2FA authentication and scalable storage. Review collected by and hosted on G2.com.