Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable, Broad Backup Coverage with Centralized Recovery Management"
4/5
What do you like best about Unitrends Backup and Recovery?

What I like best about Unitrends Backup and Recovery is the reliability and broad backup coverage. It supports physical servers, virtual environments, and cloud workloads while providing centralized management and recovery options that help simplify backup administration. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

Some parts of the interface can feel dated, and troubleshooting failed backups or storage-related issues can occasionally become time-consuming. Reporting and navigation could also be more streamlined in certain areas. Review collected by and hosted on G2.com.

BK
Brad K.
Small-Business (50 or fewer emp.)
"Easy Daily Backups, Smooth Kaseya 365 Integration, and Responsive Support"
4.5/5
What do you like best about Unitrends Backup and Recovery?

It's very easy to implement and manage; appears to work well, using for daily workstation backups; easily integrates with Kaseya 365. Customer service has been responsive as well. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

I can not think of anything that I dislike about the product so far. IF anything, the licensing and per-TB consumption could be better. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable All-in-One Backup and Recovery with Fast, Straightforward Restores"
4/5
What do you like best about Unitrends Backup and Recovery?

Unitrends Backup and Recovery is a reliable, all-in-one solution that makes it easy to manage backups and disaster recovery from a single platform. It does a great job protecting data across on-prem, cloud, and virtual environments, which helps keep everything consistent and secure. The system is known for being dependable, with backups running smoothly and recoveries—whether files or full systems—being quick and straightforward. It also reduces the need for multiple tools by combining backup, replication, and recovery into one solution, which simplifies management and saves time. Features like automation, incremental backups, and centralized reporting make day-to-day tasks easier and more efficient. Overall, it provides strong peace of mind knowing data is protected and can be restored quickly when needed. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

Unitrends Backup and Recovery can be a bit clunky to work with at times, especially when it comes to the interface and navigation, which isn’t always the most intuitive and can take some getting used to. Some setups and configurations can feel more complex than expected, and troubleshooting failed backups can be challenging without involving support. There are also occasional performance issues, like slower backups or delays when working with larger environments, and costs can add up depending on storage and scaling needs. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable Backup Solution with Some Usability Challenges"
3.5/5
What do you like best about Unitrends Backup and Recovery?

Unitrends Backup and Recovery is a reliable, all-in-one solution that makes it easy to manage backups and disaster recovery from a single platform. It does a great job protecting data across on-prem, cloud, and virtual environments, which helps keep everything consistent and secure. The system is known for being dependable, with backups running smoothly and recoveries—whether files or full systems—being quick and straightforward. It also reduces the need for multiple tools by combining backup, replication, and recovery into one solution, which simplifies management and saves time. Features like automation, incremental backups, and centralized reporting make day-to-day tasks easier and more efficient. Overall, it provides strong peace of mind knowing data is protected and can be restored quickly when needed. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

Unitrends Backup and Recovery can be a bit clunky to work with at times, especially when it comes to the interface and navigation, which isn’t always the most intuitive and can take some getting used to. Some setups and configurations can feel more complex than expected, and troubleshooting failed backups can be challenging without involving support. There are also occasional performance issues, like slower backups or delays when working with larger environments, and costs can add up depending on storage and scaling needs. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable Unitrends Backup & DR with Strong Automation and Centralized Monitoring"
4/5
What do you like best about Unitrends Backup and Recovery?

Unitrends is strong for backup and disaster recovery, especially in MSP environments where reliability and recovery options are critical. It provides solid automated backup scheduling, image-based backups, and flexible recovery options including file-level and full system restores. The ability to monitor backups across multiple clients from a centralized dashboard is also very useful for operations. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

The interface can feel a bit dated and occasionally unintuitive when navigating deeper configuration settings. Restores and troubleshooting can sometimes require more steps than expected, and performance can vary depending on environment size and configuration complexity. Review collected by and hosted on G2.com.

Donovan E.
DE
Donovan E.
IT Support
Small-Business (50 or fewer emp.)
"Reliable Backups and Fast Recovery with Strong Ransomware Protection"
4/5
What do you like best about Unitrends Backup and Recovery?

Reliable backup and fast recovery options with strong ransomware protection. The all-in-one platform simplifies backup management and disaster recovery across environments. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

Interface can feel dated and less intuitive, and initial setup/configuration can be time-consuming. Reporting could also be more flexible. Review collected by and hosted on G2.com.

Danessa P.
DP
Danessa P.
Operations Director
Small-Business (50 or fewer emp.)
"Incredible efficiency in backups, recovery, and protection against ransomware"
5/5
What do you like best about Unitrends Backup and Recovery?

It has incredible efficiency in performing backups, recovery, and protection against ransomware. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

I have no issues with the application so far. Review collected by and hosted on G2.com.

Erik J.
EJ
Erik J.
Partner / Technisch Directeur
Small-Business (50 or fewer emp.)
"Fast Deployment, Unified Interface, and Reliable Recovery"
4/5
What do you like best about Unitrends Backup and Recovery?

An all-in-one solution with fast deployment and a unified interface. It also supports virtualization and provides reliable recovery when needed. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

Scaling gets expensive, the UI feels outdated, and the reporting options are limited. Overall, the analytics don’t feel as advanced as I expected. Review collected by and hosted on G2.com.

Khalid B.
KB
Khalid B.
Senior Server Engineer
Small-Business (50 or fewer emp.)
"Instant Recovery Shines, But Authentication Needs Improvement"
3.5/5
What do you like best about Unitrends Backup and Recovery?

I appreciate the instant recovery feature in Unitrends Backup and Recovery, which is really helpful when production is down due to server issues. It allows us to launch the server instantly while it recovers in the background. I also find the initial setup to be easy. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

User access permission needs improvement, and LDAPS authentication has not been working for a long time. It's a standard feature that's still missing in recent updates, making us manage users manually. Review collected by and hosted on G2.com.

Response from Adam Marget of Unitrends Backup and Recovery

Hi Khalid,

Thank you for the feedback! Glad to hear Instant Recovery is meeting your expectations. With regards to LDAPS, our Product Manager confirmed it's slated for certification in the latter half of this year. If you have any questions, or would like to share any additional feedback with our product team, your AM can coordinate or you can reach out to us at feedback@unitrends.com at any time!

Best, Adam

Jonathan W.
JW
Jonathan W.
IT Director
Mid-Market (51-1000 emp.)
"A Good Backup Solution"
4.5/5
What do you like best about Unitrends Backup and Recovery?

I haven't touched my setup since I installed it. Everything is working well. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

With anything pricing could be better. I have started looking at other options that would better fit within my budget. Review collected by and hosted on G2.com.