--- title: Unitrends Backup and Recovery Reviews meta\_title: 'Unitrends Backup and Recovery Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 462 reviews by the users' company size, role or industry to find out how Unitrends Backup and Recovery works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 462 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- # Unitrends Backup and Recovery Reviews & Product Details Visit Website Unitrends Data Center Backup and Recovery offers a Unified BCDR solution enabling our users to address the challenges of today with a complete, agile solution designed to backup, secure and recover all workloads. The platform encompasses protection for traditional data center infrastructure as well as cloud-based IaaS workloads, SaaS applications and the data being generated on endpoint devices such as laptops and PCs. Purposeful integrations with security tools provide end-to-end protection against cybercrime and human error, while automation and artificial intelligence is injected into the platform to simplify complex systems and provide a unified experience with visibility across a complete backup infrastructure. * * * Product Website Unitrends Backup and Recovery Seller [Kaseya](https://www.g2.com/sellers/kaseya) Discussions [Unitrends Backup and Recovery Community](https://www.g2.com/products/unitrends-backup-and-recovery/discuss) Languages Supported English Solution Type All-in-One Overview by elisa Minton Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/unitrends-backup-and-recovery/pricing) ## Unitrends Backup and Recovery Integrations (9) What do users say about integrations? Verified by Unitrends Backup and Recovery [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Autotask ](https://www.g2.com/products/autotask/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Compliance Manager GRC ](https://www.g2.com/products/compliance-manager-grc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Datto RMM ](https://www.g2.com/products/datto-rmm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IT Glue ](https://www.g2.com/products/it-glue/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kaseya BMS ](https://www.g2.com/products/kaseya-bms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kaseya VSA ](https://www.g2.com/products/kaseya-vsa/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RapidFire Tools ](https://www.g2.com/products/rapidfire-tools/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Spanning Backup ](https://www.g2.com/products/spanning-backup/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") VMware vSphere ](https://www.g2.com/products/vmware-vsphere/reviews) Show More ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") EC Verified User in Computer Software Small-Business (50 or fewer emp.) 2/22/2024 "Exceptionally Lacking Product" 0/5 What do you like best about Unitrends Backup and Recovery? OK pricing and their support personnel seemed knowledgeable and familiar with their own products. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? The implementation of the software was clumsy and unrefined, lacking correct documentation and requiring extensive manual overrides via text editors with support assistance. Backup resource requirements were double industry standards, resulting in a larger-than-expected footprint. Although the configuration GUI was functional, restoring a VM required the exact same OS on the host server, posing significant logistical and/or financial challenges for test environments or those with multiple OS editions. We never got WORM to operate correctly despite assistance from product support. The limitations led us to opt for an alternative product due to poor implementation and failed recovery tests. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? Unitrends Backup & Recovery offerred a lower-cost comparable alternative to an industry leader, unfortunately it didn't operate as expected ultimately bringing us no benefit or value. Review collected by and hosted on G2.com. Show More Response from Adam Marget of Unitrends Backup and Recovery [Editedit](https://www.g2.com/survey_responses/unitrends-backup-and-recovery-review-9326166/official_response/edit) Hello there! Thank you for your review. I’m sorry to hear your experience with Unitrends hasn’t lived up to expectations and appreciate your candor. We take all feedback, positive and negative, into consideration as we strive to deliver the best experience possible for our customers. Reading about your experience, I am curious: was a free trial or POC of our solution something that was offered to you by your sales rep? We have a team of sales engineers who work closely with customers during the evaluation and pre-sales processes to ensure we are a fit for the environment and can meet your success criteria. If this was not offered to you, that is a clear miss on our part. If you need any assistance with our support team or would like to provide us with any other feedback around your experience, please let me know. I can be reached at feedback@unitrends.com. Thank you for being a Unitrends customer. -Adam Validated ReviewerIncentivizedSource: G2 invite on behalf of seller RS Robert S. Jr System Admin Small-Business (50 or fewer emp.) 3/15/2024 "Unitrends" 3/5 What do you like best about Unitrends Backup and Recovery? It backups in a lightweight way that the user doesn't know the backup is happening Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? The bare metal restore does not work well Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? Backing up to the cloud has been great so we do not have to store anything on our systems. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Justin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin W.") JW Justin W. I Mid-Market (51-1000 emp.) 2/24/2021 "Solid and dependable - but not without some concerns" 4.5/5 What do you like best about Unitrends Backup and Recovery? There's a fair amount of control and granular capabilities. Daily reports (or other intervals if wanted). Ability to dump to external media if desired(USB dock). There's a decent variety of backup options and configurations that one can configure. Best practice for having an on-site backup is nice. The ability to export to eternal and/or cloud upload rounds out the whole best-practice scenario. We're looking into more cloud-based soltuions for off-site. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? Reports and information regarding jobs and failures aren't as clear and concise as they could be. I would prefer better pricing and additional 3rd-party integration for Cloud backup. The interface has been improving but still could be simplified/more intuitive for schedule configuration. Occasional error in jobs results in time-intensive investigation to determine the root cause. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? It simplifies our backup approach. A single device handles nightly, weekly, local, and off-site backups. It also does encryption and de-duplication which are big. Review collected by and hosted on G2.com. Show More 8/10/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 6/6/2024 "Excellent backup solution!" 4/5 What do you like best about Unitrends Backup and Recovery? The UI is simplistic and intuitive to use and the backup functionality works well Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? I wish the generated reporting features were more robust Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? Alleviates our business needs for a solid backup solution Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") CC Verified User in Computer Software Mid-Market (51-1000 emp.) 2/22/2024 "A comprehensive Backup/Recovery Tool" 4.5/5 What do you like best about Unitrends Backup and Recovery? No matter physical or virtual, it gives variety backup options to any highend servers, lowend workstations, endpoints, applications, and different databases. Even can backup to Clouds Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? Depends your comlexsity of backup design, some may take a little longer time to get familiar/used to with it. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? Unitrends are very flexsible and adaptable. It can work a variety of backup purpose on different platform, highend and lowend. It surprise you that for very large data warehouse (databases), it can 'compete' those popular software like NetBackup Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 2/29/2024 "Unitrends Backup Easy Reliable way to keep data safe" 4.5/5 What do you like best about Unitrends Backup and Recovery? It is a much easier way to back up essential data daily and, hopefully not necessary, but easily restore from backup. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? We haven't really found any, it alerts you timely if there is an issue so that you can make adjustments and everything is sent to the cloud for safe storage. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? We had an old system that we never verified the data on an it was encrypted so recovery would have been difficult. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Libraries](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Libraries") UL Verified User in Libraries Mid-Market (51-1000 emp.) 2/22/2024 "Unitrends appliance Recovery-9032S review" 5/5 What do you like best about Unitrends Backup and Recovery? Enjoy the user interface experience. Ease of use. The availability of replica both live and audit. Backs up to Synology NAS. Customer support is great. We use the appliance for backups daily. Ransomware detection. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? An upgrade is being performed. Are you sure you want to restart the appliance? Yes or No Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? Enjoy not having to rotate physical tapes. Enjoy a backup retention schedule. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JM Joel M. Mid-Market (51-1000 emp.) 8/8/2023 "Great Backup Solution for Small and Growing Businesses" 4.5/5 What do you like best about Unitrends Backup and Recovery? Super easy to use, from setup to day to day use I never find myself asking where or how to do certain things. Great reporting tools let you have peace of mind that your backups are working, or let you know when there are problems to look at. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? Not as robust as other solutions, but definitely one of the best solutions for the price range. Not as easy to upgrade to a bigger solution if you grow out of it as other more pricier solutions. Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? Gives us a backup and disaster recovery solution we have relied on over the years. We were able to restore several physical servers that have died over the years into virtual machines and get back up and running in no time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Aravind P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aravind P.") AP Aravind P. Assistant System Engineer Enterprise (\> 1000 emp.) 9/20/2023 "One of the standout features of unitrends is its robustness and versatility for all businesses types" 5/5 What do you like best about Unitrends Backup and Recovery? what really matters in a backup solution is reliability and unitrends delivers it and we have tested its backup and recovery capabilities multiple times and it hasn't failed us once. Mainly the deduplication and compression features are excellent and esuring efficient use of storage resources without compromising data integrity Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? Few things lacking in unitrends like with virtual machines that are using the agent so it is not an easy way to restore it without creating a bare metal virtual machine first after this we can able to get the restore items based on the demand Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? unitrends instant recovery feature has been a lifesaver it allows us to spin up virtual machines from backups within minutes and minimizing downtime and keeping our operations running smoothly and also it offers granular recovery options for individual files and application items Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Organic Review from User Profile ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 2/22/2024 "Amron Unitrends" 4.5/5 What do you like best about Unitrends Backup and Recovery? They gui interface is very user friendly, easy to recover files when needed. Review collected by and hosted on G2.com. What do you dislike about Unitrends Backup and Recovery? The Archieve unit always has issues when I have to swap the drives, its like they do not release properly and I have to fight with them to get them released:( Review collected by and hosted on G2.com. What problems is Unitrends Backup and Recovery solving and how is that benefiting you? It provides for Amrons data and sql backups. It provides for Amron's DR - offsite recovery. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Unitrends Backup and Recovery? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Unitrends Backup and Recovery ](https://www.g2.com/products/unitrends-backup-and-recovery/discussions/new) GU Guest User • Last activity over 2 years ago What does Unitrends Backup do? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-does-unitrends-backup-do) [ View all Discussions ](https://www.g2.com/products/unitrends-backup-and-recovery/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 22 months ### Average Discount 14% [ View More Pricing Information ](https://www.g2.com/products/unitrends-backup-and-recovery/pricing) Unitrends Backup and Recovery Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0395827521a593b0738c022333cec0be/veeam-data-platform.png "Product Avatar Image") Veeam Data Platform 4.6/5(748) [ Compare Now ](https://www.g2.com/compare/unitrends-backup-and-recovery-vs-veeam-data-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fd0d46bdcd7449539abc85a71381ae6b/kaseya-datto-siris.png "Product Avatar Image") Datto SIRIS 4.6/5(294) [ Compare Now ](https://www.g2.com/compare/kaseya-datto-siris-vs-unitrends-backup-and-recovery) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bc9c82db6b8fbc86566d8d997b2c9413/incydr.jpg "Product Avatar Image") Code42 4.2/5(43) [ Compare Now ](https://www.g2.com/compare/incydr-vs-unitrends-backup-and-recovery) ##### ##### Unitrends Backup and Recovery Features Compatibility File Server Backup Database Server Backup Virtual Machines Management Disaster Recovery Storage Capacity Remote Backup Compliance Security Standards Cloud Data Protection Data Deduplication Functionality On Premises Recovery Recovery Automation [ View More Features ](https://www.g2.com/products/unitrends-backup-and-recovery/features) ## Top-Rated Alternatives [ ![Veeam Data Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veeam Data Platform") Veeam Data Platform 4.6/5(748) ](https://www.g2.com/products/veeam-data-platform/reviews) [ ![Cove Data Protection](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cove Data Protection") Cove Data Protection 4.5/5(443) ](https://www.g2.com/products/cove-data-protection/reviews) [ ![Druva Data Security Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Druva Data Security Cloud") Druva Data Security Cloud 4.7/5(741) ](https://www.g2.com/products/druva-data-security-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/unitrends-backup-and-recovery/competitors/alternatives) ##### Categories on G2 [Server Backup](https://www.g2.com/categories/server-backup)[Online Backup](https://www.g2.com/categories/online-backup)[SaaS Backup](https://www.g2.com/categories/saas-backup) [Server Backup](https://www.g2.com/categories/server-backup)[Online Backup](https://www.g2.com/categories/online-backup)[SaaS Backup](https://www.g2.com/categories/saas-backup)[PC Backup](https://www.g2.com/categories/pc-backup)[Disaster Recovery](https://www.g2.com/categories/disaster-recovery)[Disaster Recovery as a Service (DRaaS)](https://www.g2.com/categories/disaster-recovery-as-a-service-draas)[Archive Storage Solutions](https://www.g2.com/categories/archive-storage-solutions)[IT Resilience Orchestration Automation (ITRO)](https://www.g2.com/categories/it-resilience-orchestration-automation-itro) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which punch list platforms offer offline functionality and automatic cloud sync?](https://www.g2.com/discussions/which-punch-list-platforms-offer-offline-functionality-and-automatic-cloud-sync)[ConnectWise PSA vs Autotask vs HaloPSA for an MSP with around 20 technicians that wants to stop paying for features they never use?](https://www.g2.com/discussions/connectwise-psa-vs-autotask-vs-halopsa-for-an-msp-with-around-20-technicians-that-wants-to-stop-paying-for-features-they-never-use)[What is the best tool for coordinating cybersecurity incident response?](https://www.g2.com/discussions/what-s-the-best-tool-for-coordinating-cybersecurity-incident-response) [What platform provides analytics on interview performance?](https://www.g2.com/discussions/what-platform-provides-analytics-on-interview-performance)[Which ecommerce platform manages unified inventory across a website, mobile app and Amazon all in one place?](https://www.g2.com/discussions/which-ecommerce-platform-manages-unified-inventory-across-a-website-mobile-app-and-amazon-all-in-one-place)[Pros and Cons Details](https://www.g2.com/products/unitrends-backup-and-recovery/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)