--- title: Unitrends Backup and Recovery Reviews meta\_title: 'Unitrends Backup and Recovery Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 462 reviews by the users' company size, role or industry to find out how Unitrends Backup and Recovery works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 462 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Backup url: https://www.g2.com/categories/backup ---

# Unitrends Backup and Recovery Reviews & Product Details

Visit Website

Unitrends Data Center Backup and Recovery offers a Unified BCDR solution enabling our users to address the challenges of today with a complete, agile solution designed to backup, secure and recover all workloads. The platform encompasses protection for traditional data center infrastructure as well as cloud-based IaaS workloads, SaaS applications and the data being generated on endpoint devices such as laptops and PCs. Purposeful integrations with security tools provide end-to-end protection against cybercrime and human error, while automation and artificial intelligence is injected into the platform to simplify complex systems and provide a unified experience with visibility across a complete backup infrastructure.

* * *

Product Website
Unitrends Backup and Recovery
Seller
[Kaseya](https://www.g2.com/sellers/kaseya)
Discussions
[Unitrends Backup and Recovery Community](https://www.g2.com/products/unitrends-backup-and-recovery/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
elisa Minton

Show More

## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

[
View More Pricing Information
](https://www.g2.com/products/unitrends-backup-and-recovery/pricing)

## Unitrends Backup and Recovery Integrations
(9)

What do users say about integrations?

Verified by Unitrends Backup and Recovery

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Autotask

](https://www.g2.com/products/autotask/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Compliance Manager GRC

](https://www.g2.com/products/compliance-manager-grc/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Datto RMM

](https://www.g2.com/products/datto-rmm/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

IT Glue

](https://www.g2.com/products/it-glue/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Kaseya BMS

](https://www.g2.com/products/kaseya-bms/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Kaseya VSA

](https://www.g2.com/products/kaseya-vsa/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

RapidFire Tools

](https://www.g2.com/products/rapidfire-tools/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Spanning Backup

](https://www.g2.com/products/spanning-backup/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

VMware vSphere

](https://www.g2.com/products/vmware-vsphere/reviews)

Show More

DL

Daniel L.

System engineer

Small-Business (50 or fewer emp.)

6/6/2024

"Bittersweet"

3.5/5

What do you like best about Unitrends Backup and Recovery?

Support has been very helpful and good dashboards Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

Lack of clarity in their "infinite retention" for cloud storage and that only work with mayor virtualizations company's as VMware, neee to add Scale there Review collected by and hosted on G2.com.

What problems is Unitrends Backup and Recovery solving and how is that benefiting you?

Good backup solution for SMB Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Marius Constantin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius Constantin C.")
MC

Marius Constantin C.

Backup & Maintenance Engineer

Mid-Market (51-1000 emp.)

6/11/2024

"Maintain multiple EUB and psychical appliances"

3.5/5

What do you like best about Unitrends Backup and Recovery?

UniView has been of help lately to maintain Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

A lot of things are on the back end and only support can handle them Review collected by and hosted on G2.com.

What problems is Unitrends Backup and Recovery solving and how is that benefiting you?

being able to offer backup for remote clients Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Al O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Al O.")
AO

Al O.

Network Administrator

Small-Business (50 or fewer emp.)

2/27/2024

"All-in-one backup appliance and cloud backup solution"

4/5

What do you like best about Unitrends Backup and Recovery?

It is all contained within the appliance. Once set up on the network, backups and cloud backups were easy to configure. I get a the report each day that all backups have copmleted and I don't have to worry. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

There were a couple of time where a backup did not complete. It was not obvoius why, but UNitrends support was able to connect and fix the issue easily and quickly. Review collected by and hosted on G2.com.

What problems is Unitrends Backup and Recovery solving and how is that benefiting you?

Simple one-source backup of all Hyper-V VMs and all physical servers. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

6/4/2024

"Spanning works, UniView gives incorrect snapshots"

3.5/5

What do you like best about Unitrends Backup and Recovery?

Easy to use, shows a snpashot of the spanning back ups Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

UniView shows inaccurate snapshots of spanning/back ups. If there are errors in a days back up, it will show as no errors and vice versa - if there were errors backing up UniView will show you there were none. Sometimes it is accurate but others it is not. Review collected by and hosted on G2.com.

What problems is Unitrends Backup and Recovery solving and how is that benefiting you?

Ability to back up all our O365 licensing and onedrive, etc Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate")
AC

Verified User in Commercial Real Estate

Mid-Market (51-1000 emp.)

2/29/2024

"Solid backup appliance solution"

4/5

What do you like best about Unitrends Backup and Recovery?

The forever incremental backups with deduplication are very good solution for file backups. VM backups also work very well. Jobs are easy to setup. Options for archaving are good as well with options like Wasabis S3 for low cost option. Support is very responsive as well Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

Pricing can be a bit tricky since it's based on the storage capacity instead of hardware specs so low storage models have fairly weak hardware specs. In case you want something rudementary like RAID10 or hotswap and ssd OS drive but need to protegt only few TB you would have to go oversized and pay for a lot of storage that you do not need Review collected by and hosted on G2.com.

What problems is Unitrends Backup and Recovery solving and how is that benefiting you?

It solves our Server Backup needs Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Vincent K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vincent K.")
VK

Vincent K.

IT Systems Engineer

Small-Business (50 or fewer emp.)

6/4/2024

"Unitrends backup makes disaster recovery process a breeze!"

5/5

What do you like best about Unitrends Backup and Recovery?

The appliance and ability to backup on-premise and cloud Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

Unable to perform failover from a failed server Review collected by and hosted on G2.com.

What problems is Unitrends Backup and Recovery solving and how is that benefiting you?

Automating backups so I do not have to manually do it for my clients Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

CD

Chris D.

Mid-Market (51-1000 emp.)

8/3/2023

"Unitrends Backup and Recovery is AWESOME!"

5/5

What do you like best about Unitrends Backup and Recovery?

I really like how seamlessly it integrates with VMWare and how quickly you can recover individual files or restore a VM. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

I dislike the complexity of accessing the virtual environment that is cloud hosted when you use the cloud backup copy features. Review collected by and hosted on G2.com.

What problems is Unitrends Backup and Recovery solving and how is that benefiting you?

We use the on-premises appliance and cloud copy features along with the SaaS hosted virtual environment. The speed with which we are able to restore individual files and complete servers surpasses any tape solution. Review collected by and hosted on G2.com.

Show More

10/3/2023
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

CY

Collin Y.

System Admin

Hospital & Health Care

Mid-Market (51-1000 emp.)

6/11/2024

"Unitrends Backup And Recovery"

4.5/5

What do you like best about Unitrends Backup and Recovery?

Unitrends Backup and Recovery has a great intuitive menue to navigate setting up backups and restores. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

We had one issue where the engineer said an archive drive was bad, but he ended up taking down our entire applieance. It took weeks to get back up and running. Review collected by and hosted on G2.com.

What problems is Unitrends Backup and Recovery solving and how is that benefiting you?

Unitrends Backup and Recovery helps protect our data. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Parker B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker B.")
PB

Parker B.

Network Administrator

Mid-Market (51-1000 emp.)

2/27/2024

"Great reliability and easy to use"

4/5

What do you like best about Unitrends Backup and Recovery?

Easy to create backup jobs and restore from jobs. Automatically copies backups from one server to another without needing to recreate jobs. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

Pricing could be a little bit better with a price per backup server instead of per server backed up. Review collected by and hosted on G2.com.

What problems is Unitrends Backup and Recovery solving and how is that benefiting you?

They are making it easy to backup the files to multiple servers without the need of running all of the backup jobs on each server. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

PW

Paul W.

Data Protection Manager

Mid-Market (51-1000 emp.)

6/4/2024

"Unitrends Review"

1/5

What do you like best about Unitrends Backup and Recovery?

Support chat is a nice feature. Easy to get help right away. Review collected by and hosted on G2.com.

What do you dislike about Unitrends Backup and Recovery?

Dislike everything else about the product. Updates break stuff constantly. Restore process isnt easy

Appliance GUI isnt very good

managing multiple clients is a pain. Review collected by and hosted on G2.com.

What problems is Unitrends Backup and Recovery solving and how is that benefiting you?

Only problem it is solving for us is being able to backup IBM AIX machines. Review collected by and hosted on G2.com.

Show More

Response from Adam Marget of Unitrends Backup and Recovery

[Editedit](https://www.g2.com/survey_responses/unitrends-backup-and-recovery-review-9748640/official_response/edit)

Hi Paul,

Thank you for your review. I appreciate your candor and am sorry to hear Unitrends hasn’t lived up to your expectations. Feedback is important to us as we strive to improve our products and services for our customers. With regards to managing multiple clients, did your Account Manager provide you with our free UniView portal? UniView provides global, multitenant management of appliances across your fleet/locations/customers, datasheet linked below. I’d love to hear more about where our GUI and restore processes aren’t meeting your needs. If you’d be open to sharing more of your experience, please feel free to reach me at feedback@unitrends.com.

Thanks again,

Adam

[See how Unitrends Backup and Recovery improved](https://www.unitrends.com/wp-content/uploads/Unitrends-Datasheet-UniView.pdf)

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Unitrends Backup and Recovery? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Unitrends Backup and Recovery
](https://www.g2.com/products/unitrends-backup-and-recovery/discussions/new)

GU

Guest User
•
Last activity over 2 years ago

What does Unitrends Backup do?

0 Upvotes

2

[
Join the conversation
](https://www.g2.com/discussions/what-does-unitrends-backup-do)

[
View all Discussions
](https://www.g2.com/products/unitrends-backup-and-recovery/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

22 months

### Average Discount

14%

[
View More Pricing Information
](https://www.g2.com/products/unitrends-backup-and-recovery/pricing)

Unitrends Backup and Recovery Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0395827521a593b0738c022333cec0be/veeam-data-platform.png "Product Avatar Image")

Veeam Data Platform

4.6/5(748)

[
Compare Now
](https://www.g2.com/compare/unitrends-backup-and-recovery-vs-veeam-data-platform)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fd0d46bdcd7449539abc85a71381ae6b/kaseya-datto-siris.png "Product Avatar Image")

Datto SIRIS

4.6/5(294)

[
Compare Now
](https://www.g2.com/compare/kaseya-datto-siris-vs-unitrends-backup-and-recovery)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bc9c82db6b8fbc86566d8d997b2c9413/incydr.jpg "Product Avatar Image")

Code42

4.2/5(43)

[
Compare Now
](https://www.g2.com/compare/incydr-vs-unitrends-backup-and-recovery)

##### 
##### Unitrends Backup and Recovery Features

Compatibility 

File Server Backup

Database Server Backup

Virtual Machines

Management

Disaster Recovery

Storage Capacity

Remote Backup

Compliance

Security Standards

Cloud Data Protection

Data Deduplication

Functionality

On Premises Recovery

Recovery Automation

[
View More Features
](https://www.g2.com/products/unitrends-backup-and-recovery/features)

## Top-Rated Alternatives

[

 ![Veeam Data Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veeam Data Platform")

Veeam Data Platform

4.6/5(748)

](https://www.g2.com/products/veeam-data-platform/reviews)

[

 ![Cove Data Protection](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cove Data Protection")

Cove Data Protection

4.5/5(443)

](https://www.g2.com/products/cove-data-protection/reviews)

[

 ![Druva Data Security Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Druva Data Security Cloud")

Druva Data Security Cloud

4.7/5(741)

](https://www.g2.com/products/druva-data-security-cloud/reviews)

[
View All Alternatives
](https://www.g2.com/products/unitrends-backup-and-recovery/competitors/alternatives)

##### Categories on G2

[Server Backup](https://www.g2.com/categories/server-backup)[Online Backup](https://www.g2.com/categories/online-backup)[SaaS Backup](https://www.g2.com/categories/saas-backup)

[Server Backup](https://www.g2.com/categories/server-backup)[Online Backup](https://www.g2.com/categories/online-backup)[SaaS Backup](https://www.g2.com/categories/saas-backup)[PC Backup](https://www.g2.com/categories/pc-backup)[Disaster Recovery](https://www.g2.com/categories/disaster-recovery)[Disaster Recovery as a Service (DRaaS)](https://www.g2.com/categories/disaster-recovery-as-a-service-draas)[Archive Storage Solutions](https://www.g2.com/categories/archive-storage-solutions)[IT Resilience Orchestration Automation (ITRO)](https://www.g2.com/categories/it-resilience-orchestration-automation-itro)

[Show MoreShow Less](javascript:void(0);)

##### Explore More

[Which punch list platforms offer offline functionality and automatic cloud sync?](https://www.g2.com/discussions/which-punch-list-platforms-offer-offline-functionality-and-automatic-cloud-sync)[ConnectWise PSA vs Autotask vs HaloPSA for an MSP with around 20 technicians that wants to stop paying for features they never use?](https://www.g2.com/discussions/connectwise-psa-vs-autotask-vs-halopsa-for-an-msp-with-around-20-technicians-that-wants-to-stop-paying-for-features-they-never-use)[What is the best tool for coordinating cybersecurity incident response?](https://www.g2.com/discussions/what-s-the-best-tool-for-coordinating-cybersecurity-incident-response)

[What platform provides analytics on interview performance?](https://www.g2.com/discussions/what-platform-provides-analytics-on-interview-performance)[Which ecommerce platform manages unified inventory across a website, mobile app and Amazon all in one place?](https://www.g2.com/discussions/which-ecommerce-platform-manages-unified-inventory-across-a-website-mobile-app-and-amazon-all-in-one-place)[Pros and Cons Details](https://www.g2.com/products/unitrends-backup-and-recovery/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)