AH

Alexandre H.

Consultant

Small-Business (50 or fewer emp.)

7/2/2020

"Integrations between apps softly and easy done."

5/5

What do you like best about Unito?

I was searching a tool to integrates Zendesk with Asana in a simple way.

I was ALMOST selecting other tool when I logged into zendesk marketplace and decided to "take a view" in all the apps avaliable for sync with other tools. I´ve fount Unito and decided to test it.

In other sync platforms, that say that integrates, you have to create the full logic yourself in order to do the integration. So I spend almost 1 week creating logics in other integration tools, testing all the cases to see if they work, contacting their support.

What I most liked in Unito is that NOTHING of that is needed. I entered in Unito, selected the tools and spaces that I need to sync, turned it on and BANG, the magic worked. Everything that took me 1 week to set in other plataforms with CS help, in Unito ive done entirley myself in less than 1 hour. Review collected by and hosted on G2.com.

What do you dislike about Unito?

Couldn't sync attached files between Asana and Zendesk, but hope they will get attiched files into sync logic.

They range of applications that they cover is not so big, but users can vote for next apps they shal integrates with their syncs. Review collected by and hosted on G2.com.

Recommendations to others considering Unito:

My recommendations are:

If the software you need to integrates it´s on Unito list, go for it. The fact that anyone with no IT skils could integrate apps in Unito make its a really great tool for integration.

On the other hand, if you need to implement complex logics between your APIs, with different triggers, maybe Unito will not fite to your entirely needs.

Since the tool free for 14 days for trial, without credit card info needed, take your shoot and test if Unito fills your needs. Review collected by and hosted on G2.com.

What problems is Unito solving and how is that benefiting you?

I was searching a tool to integrates Zendesk with Asana in a simple way.

I logged in Unito, selected the tools and spaces that I need to sync, turned it on and BANG, the magic worked. Everything that took me 1 week to set in other plataforms with their CS help, in Unito I´ve done entirley myself, in less than 1 hour. It's a tool made for the final user and anyone can use it´s benefits. Review collected by and hosted on G2.com.

AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

11/3/2020

"Amazing Customer Service"

5/5

What do you like best about Unito?

Once I purchased a package, I believed that it would not work for what I needed. I reached out to customer service to reverse my purchase and Jesse got back to me very quickly. He set up a time to chat and show me all that Unito is capable of. It's exactly what I need! It's very user friendly! Jesse later followed up with me to make sure I wasn't having any problems with the interface. The BEST customer service! Review collected by and hosted on G2.com.

What do you dislike about Unito?

There are a few bugs, but I believe that once they are worked out, this product will be even better! Review collected by and hosted on G2.com.

NN

Nathaniel N.

Senior Software Developer, Agile & Scrum Coach

Mid-Market (51-1000 emp.)

6/11/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Awesome! One of the best online tools i have used for process flows."

5/5

What do you like best about Unito?

It is easy to setup, integrates well with Trello and Github and, acts as an invisible member of our team that keeps us aligned Review collected by and hosted on G2.com.

What do you dislike about Unito?

The creation of the bot. I wish creating the bot was an easier task. Review collected by and hosted on G2.com.

Recommendations to others considering Unito:

If you are using multiple tools and the performance of your team is a nightmare due to confusion or misinfromation based the disconnection between the tools, you need Unito. You really need to integrate them to make a better process flow management and Unito is the way to go. Review collected by and hosted on G2.com.

What problems is Unito solving and how is that benefiting you?

Unito is solving a process flow problem for us. We have multiple teams, some are on Trello and Some are on GitHub. We need to keep activities in sync and allow both worlds to come together. With Unito, we now able to improve our performance and focus on designing and building working software. Our designers are very creative in their cards on Trello and this allows our Devs to know when they need to start working on a issue once it's fleshed out by syncing it to Github. Review collected by and hosted on G2.com.

PZ

Peter Z.

Conversion Rate Optimisation Manager

Small-Business (50 or fewer emp.)

9/10/2020

"Easy setup"

4.5/5

What do you like best about Unito?

Fast and easy to setup. It was great to be able to control which way various fields mapped and to control what mapped where. Review collected by and hosted on G2.com.

What do you dislike about Unito?

I did have to be shown where to find how to map various different user accounts together. Easy enough to do but would have been great to have had this pointed out as a first step. Review collected by and hosted on G2.com.

Recommendations to others considering Unito:

For syncing between Trello board, Trello and Asana or Hubspot, its the way to go! Review collected by and hosted on G2.com.

What problems is Unito solving and how is that benefiting you?

Client is using Trello, we're using Asana and I need once place for my team to go to check tasks and for me to assign workload. Review collected by and hosted on G2.com.

GN

Gianluca N.

Small-Business (50 or fewer emp.)

10/22/2020

"Mirroring cards saving time"

5/5

What do you like best about Unito?

Working on one task without being warried of check back and forth among different boards Review collected by and hosted on G2.com.

What do you dislike about Unito?

I can't mirror labels and in case of erase of a task you cannot go back and mirror again it Review collected by and hosted on G2.com.

Recommendations to others considering Unito:

Ask for help and they will help closing your issues. Review collected by and hosted on G2.com.

What problems is Unito solving and how is that benefiting you?

I need to manage the escalation process inside my Company. With Mirror I can escalate issues from the boards of project managers to the one visible to the CEO asking for support or giving updates Review collected by and hosted on G2.com.

EC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

2/11/2021

"overall Unito has done what i need it to do and the support has been excellent."

4.5/5

What do you like best about Unito?

Overall it is stable and does what i need it to do. Review collected by and hosted on G2.com.

What do you dislike about Unito?

Each sync has to be done individually - lots of clicking when i do updates in trello and need to sync unito Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

12/8/2020

"Great tool to sync data between systems!"

4.5/5

What do you like best about Unito?

Ease of setup - we were able to get started same-day! Review collected by and hosted on G2.com.

What do you dislike about Unito?

We used Unito to sync data during a project management migration project. There didn't seem to be a way to fully sync data (some manual work needed on our end) for some properties after our initial sync. Review collected by and hosted on G2.com.

MG

Maxim G.

Marketing Director

Broadcast Media

Mid-Market (51-1000 emp.)

5/15/2020

"The secret sauce for alignement between teams."

5/5

What do you like best about Unito?

We're building a website with our developers- who are in Jira - and I need to have an overview of everything they're working on within my marketing Trello board. I'm able to sync the issues I want from Jira to my Trello board, without having to play around in the developers' board. They have their workflow, I have mine. All the info I need is synced continuously, so everyone knows what's going on at all times. Review collected by and hosted on G2.com.

What do you dislike about Unito?

There's a learning curve. It's a little hard to figure out at first, but once you understand how the filtering options works, you realized how powerful it really is.

We're already paying for all a bunch of collaboration tools, so it's a hard sell internally. Unless they've played around in the tool, it's hard to make stakeholders understand the real value of Unito. It solves a lot of problems that just aren't really visible in the day-to-day work. Review collected by and hosted on G2.com.

Recommendations to others considering Unito:

Take the time ti understand how to use the tool. It can be ahrd at first, but once you get how it works it will change the way you work. Review collected by and hosted on G2.com.

What problems is Unito solving and how is that benefiting you?

Cross-team alignment is really the major one. Project management is a lot easier when you can have an overview of everything that's being done in every tool. I haven't used it for work dispatching yet, but I think that could be another interesting use case. One master board to rule them all and cards dispatched to users in their personal boards or tools. Review collected by and hosted on G2.com.

AM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

2/3/2021

"Synchs our data between Jira and Asana"

3.5/5

What do you like best about Unito?

Works in the background once properly configured Review collected by and hosted on G2.com.

What do you dislike about Unito?

Doesnt synch all the custom data we have in JIRA Review collected by and hosted on G2.com.

GM

Gunner M.

Small-Business (50 or fewer emp.)

4/6/2020

"Unito is an essential power-up for Trello"

5/5

What do you like best about Unito?

My team and I use the Unito Mirror power-up to keep our projects organized across multiple boards. So far it has worked fantastically. Review collected by and hosted on G2.com.

What do you dislike about Unito?

I have no major complaints. If I were to nitpick I would say that occasionally the time it takes to sync cards is a bit inconsistent. Sometimes it seems to take a bit longer than normal. Review collected by and hosted on G2.com.

Recommendations to others considering Unito:

I have no special recommendations for others considering Unito. However, I want to use this field to shout out Natacha. I had a strange issue when trying to set up a bot account. Natacha and I got on a call where I shared my screen and she quickly resolved my problem. She seemed super friendly and genuine. It was one of the most pleasant customer service interactions I've ever had.

I was already happy with Unito but speaking with her gave me even more reassurance that I made the right purchase. Review collected by and hosted on G2.com.

What problems is Unito solving and how is that benefiting you?

I work with a small team but each of us has completely different roles. We also all work remotely. Effectively communicating without constantly chatting with one another has proved challenging.

Before Unito we were adding notes on multiple cards for the same project. Now we have a central card for each project that we keep up to date. Over time this has saved us a ton of needless labor. Review collected by and hosted on G2.com.