Unito Customer success managers are great. Whenwe first joined with Unito, the CS managers were so helpful getting our flows all set up. Review collected by and hosted on G2.com.

Unito is a powerhouse. That is not a bad thing but alittle overwhelming Review collected by and hosted on G2.com.

Simple and easy to use, and makes collaborative working very streamlined Review collected by and hosted on G2.com.

No major downsides we've come across as yet! Review collected by and hosted on G2.com.

- Easy to use and set-up

- Great customer service

- Empower team to work efficiently on different tools Review collected by and hosted on G2.com.

- Unito is dependent on the limitations of the tools that you sync so be mindful of the actual implementation options Review collected by and hosted on G2.com.

Unito has completely changed my business workflows, for the better! It saves me so much time as it syncs efforts seamlessly throughout my many Trello boards. I can't imagine my business without Unito now, it's that integral. Special shoutout to Natacha, who has given me incredible support as I have tried to figure out how to best use Unito for my business. I first started with 50+ syncs, and honestly it was a LOT of work each week to manage the syncs to add new labels, troubleshoot issues, etc. Natacha helped me identify that I could actually cut my syncs in half, which has saved me SO much time each week! It's also so much easier to manage and troubleshoot issues now that I have less syncs. She made it seemlessly integrate to a "Master Trello Board", which solved a lot of my duplication issues that were causing issues with my syncs before. Review collected by and hosted on G2.com.

I would have probably given up on Unito if it wasn't for Natacha stepping in and helping me reduce my number of syncs and make them all integrate seemlessly. Im so grateful that she was able to improve my Unito workflows and make it work without any issues! I used to have to go into Unito and write support tickets at least once a week when I had 50+ flows, now that I only have 25, I have had zero issues with my syncs! I hope to never have to bother her again LOL. But honestly, I owe her so much as she has incredibly improved my Trello/Unito workflows and made it work seamlessly. I now feel 100% confident that I can keep scaling my team and rely on Unito, without having to hit up support ever again (hopefully!). So for my dislikes, I wish I knew earlier on that I could actually make my workflows much less complicated/easier. But I don't really think that is the fault of Unito, that was just me not knowing the best way to use it. SO grateful that Natacha stepped in to show me how I perfect my Unito setup. THANK YOU SO SO MUCH! Unito customer for life now! Review collected by and hosted on G2.com.

The best is that I can setups the syncs and it just works from then on. I do not have to wonder if information will get lost or if things will fall through the cracks. I can go in and update the syncs to get it just right and then forget about it. Review collected by and hosted on G2.com.

The setting up is not always straight forward and some settings are buried inside other menus. Review collected by and hosted on G2.com.

The ease with which I can set up the workflows and manage the different boards. I actually started using trello for instant tasks creation and assignments. Compared to competitors - I don't believe that unito has a real competition. Review collected by and hosted on G2.com.

I didn't like the way the customer service team handled my issue, but I loved how Graham took care of it and spend additional time to actually explain to me what measures the company took in order to prevent such issues in the future. Review collected by and hosted on G2.com.

When you use different work flow program the trick is to get them to speak to each other and work seamlessly. That's Unito! Review collected by and hosted on G2.com.

It takes some time to really get the way it works. Review collected by and hosted on G2.com.

We were having a hard time syncing our Trello cards across teams and projects. We were also having hard time with multiple projects being worked on by multiple teams with multiple boards. Enter Unito. We were able to sync, mirror and align all of our cards and project management became so much easier. Review collected by and hosted on G2.com.

I don't see many downsides. I guess the only thing that was hard was having to go to Unito to add/sync users. It would be great it it all synced into Trello a bit easier. Review collected by and hosted on G2.com.

It works pretty quickly to move data from one application to another. Review collected by and hosted on G2.com.

It does not handle custom fields and it took several iterations with support to use the copy feature. It never ended up working and I had to create 13 workflows by hand between JIRA and Github. I had 13 repos that I needed to connect to the same JIRA project and copy never worked. Review collected by and hosted on G2.com.

I've been using Unito for about a month, the best part about it was getting it up and running so quickly and testing it out. It was a little challenging at first to get it set up, but after a little experimenting and trial and error, it was pretty easy to understand. Most of the basic features fit what we need to do, and you can't beat that for the price! Review collected by and hosted on G2.com.

I would like to see all basic JIRA fields covered (for example, epic status is something we can't sync over right now unless we go to a higher tier plan) and a little bit more flexibility around custom fields. Possibly giving 1 or 2 custom fields to sync over would fit a lot of people who are on the basic plan who can't justify spending more per month to their bosses. Review collected by and hosted on G2.com.