--- title: Unitel Voice Reviews meta_title: 'Unitel Voice Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how Unitel Voice works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 10 scale: '5' date_modified: '2026-08-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Unitel Voice Reviews **Vendor:** UniTel Voice **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.7/5.0 **Total Reviews:** 10 ## About Unitel Voice Unitel Voice is the business builder's phone system. It lets you run your business from anywhere using any device. Easy to set up and use. Backed by amazing customer support that understands that busy small business owners don't have time for overcomplicated tech. - Built for Business Builders - Run your business from anywhere - Not overcomplicated or overpriced - Amazing USA-Based Support ## Unitel Voice Pros & Cons **What users like:** - Users highlight the **exceptional customer service** of Unitel Voice, blending reliable technology with genuine support for business growth. (1 reviews) - Users value the **convenience** of having supportive customer service like Frank, enhancing their overall experience with Unitel Voice. (1 reviews) - Users praise the **responsive and knowledgeable customer service** of Unitel Voice, greatly enhancing their experience and support. (1 reviews) - Users commend the **prompt and helpful customer support** of Unitel Voice, particularly praising representatives like Frank S. (1 reviews) - Users find Unitel Voice to be **extremely easy to use** , enabling quick learning for their teams without issues. (1 reviews) - Users value the **easy connection** with Unitel Voice, appreciating quick and helpful assistance from customer support. (1 reviews) - Easy Setup (1 reviews) - Quick Setup (1 reviews) - Reliability (1 reviews) - Users find Unitel Voice to be **easy to use** , facilitating quick onboarding and learning for their teams. (1 reviews) **What users dislike:** - Users find the interface of Unitel Voice **lacking in intuitiveness** , which limits exploration of its features. (1 reviews) - Users find the **limited features** of Unitel Voice lacking compared to competitors, impacting their overall satisfaction. (1 reviews) ## Unitel Voice Reviews ### 1. Easy to work with Company happy with the service **Rating:** 5.0/5.0 stars **Reviewed by:** Ron C. | CEO Loan Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Unitel Voice?** I was having issues with setting up my account sent in an email and was immediately greeted with a gentleman name Frank S he helped me and was extremely kind and understanding on my busy schedule. I really appreciate his assistance great employee he deserves a raise. **What do you dislike about Unitel Voice?** No issues as of now all is well with the service **What problems is Unitel Voice solving and how is that benefiting you?** They are helping me with the flow of phone calls and phone traffic. It eliminates me having to hire a in-house office manager or secretary. - [View Unitel Voice pricing details and edition comparison](https://www.g2.com/products/unitel-voice/reviews?filters%5Bsentiment_snippet%5D=1990278&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A54%3A25+-0500&secure%5Bsession_id%5D=080dcad9-4a01-492b-8782-ab2935fe6f4d&secure%5Btoken%5D=3b538bced3a4e32bb9ab0b13f391db8a04fb41ca4eb923e8a1efcdc5c8314d66&format=llm_user) ## Unitel Voice Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top Unitel Voice Alternatives - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - 4.4/5.0 (1,390 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,376 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,391 reviews)