# Best EHR Software ## How Many EHR Software Products Does G2 Track? **Total Products under this Category:** 576 ### Category Stats (Jul 2026) - **Average Rating:** 4.04/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** PrognoCIS (+2.32%) - Among all products in this category, PrognoCIS recorded the largest rating increase compared to last month _Last updated: July 26, 2026_ ## How Does G2 Rank EHR Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 7,500+ Authentic Reviews - 576+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for EHR Software ![G2 Grid® for EHR Software plotting products by satisfaction and market presence](https://www.g2.com/categories/ehr/grids.png?focus%5B%5D=140008&focus%5B%5D=1820&focus%5B%5D=154579&focus%5B%5D=1824&focus%5B%5D=45032&focus%5B%5D=47168&focus%5B%5D=44719&focus%5B%5D=1821) Highlighted products: ModMed, Epic, Carepatron, eClinicalWorks, PointClickCare Skilled Nursing Platform, Practice Better, EHRYourWay, and NextGen Healthcare EHR. Underlying data: [Grid® JSON](https://www.g2.com/categories/ehr/grids.json?focus%5B%5D=modmed&focus%5B%5D=epic&focus%5B%5D=carepatron&focus%5B%5D=eclinicalworks&focus%5B%5D=pointclickcare-skilled-nursing-platform&focus%5B%5D=practice-better&focus%5B%5D=ehryourway&focus%5B%5D=nextgen-healthcare-ehr) ### [ModMed](https://www.g2.com/products/modmed/reviews) At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology. This physician-led approach allows us to embed deep medical domain expertise into our technology, helping address the specific challenges practices face across a wide range of specialties. Our flagship product EMA®, a cloud-based electronic health records system, adapts to each doctor’s style of practice, remembering preferences and automatically suggesting exam notes and suggested billing codes. When used on a tablet, EMA offers special touch and swipe gestures to rapidly build patient profiles, diagnoses, treatment programs and billing. EMA integrates seamlessly with our full range of products and services—including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, and patient engagement tools such as online payments and scheduling. Together, these solutions form an intelligent, all-in-one system that helps eliminate departmental silos, enhances team collaboration, and improves visibility across the entire practice. The Result With our AI-powered, cloud-based platform and mobile touch-screen capabilities, ModMed’s intuitive end-to-end system helps physicians save time on administrative tasks and focus more on what matters most—delivering better patient outcomes. **Average Rating:** 4.5/5.0 **Total Reviews:** 362 #### How Do G2 Users Rate ModMed? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 9.0/10 (Category avg: 8.2/10) - **Clinical Documentation:** 9.3/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 7.5/10 (Category avg: 10/10) #### Who Is the Company Behind ModMed? - **Seller:** [ModMed](https://www.g2.com/sellers/modmed) - **Company Website:** https://www.modmed.com/ - **Year Founded:** 2010 - **HQ Location:** Boca Raton, Florida - **Twitter:** @modmed (4,166 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1133049/ (2,323 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Practice Manager, Medical Assistant - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 46% Small, 28% Medium #### What Do G2 Reviewers Say About ModMed? _AI-generated summary from verified user reviews_ ##### Pros - Users find ModMed to be **exceptionally easy to use** , streamlining workflows and enhancing patient documentation in dermatology practices. - Users value the **efficiency of ModMed** , noting simplified workflows, seamless scheduling, and enhanced operations in dermatology practices. - Users value **workflow efficiency** with ModMed, enjoying seamless integration for EMR, billing, and scheduling in dermatology practices. - Users praise ModMed for its **specialized focus on dermatology** , enhancing efficiency and user satisfaction significantly in practice. - Users value the **easy initial setup** of ModMed, appreciating the time saved for a seamless transition in workflow. ##### Cons - Users face challenges with **poor system functionality** , leading to complications in tracking and data accuracy. - Users find **missing features** in ModMed, including inadequate customization and essential functionalities not meeting their needs. - Users find the **difficult setup** of ModMed demanding, especially for new users navigating complex workflows. - Users find ModMed's features **limited and underdeveloped** , often requiring add-ons for essential functionalities and customization. - Users find the **inadequate reporting** features frustrating, as matching data and timely updates are often problematic. #### What Are Recent G2 Reviews of ModMed? **["Easy-to-Use, Dependable EHR That Keeps Documentation Efficient"](https://www.g2.com/survey_responses/modmed-review-12939506)** **Rating:** 4.5/5.0 stars _— Alisha J._ [Read full review](https://www.g2.com/survey_responses/modmed-review-12939506) **["All-in-One ModMed Platform That Streamlines Check-In and Saves Time"](https://www.g2.com/survey_responses/modmed-review-12914418)** **Rating:** 5.0/5.0 stars _— Berenice A._ [Read full review](https://www.g2.com/survey_responses/modmed-review-12914418) ### [Carepatron](https://www.g2.com/products/carepatron/reviews) Carepatron is a comprehensive practice management software solution designed to assist healthcare teams in effectively managing their operations and enhancing patient care. This platform caters to a wide range of healthcare professionals, including solo practitioners and larger teams, by providing an integrated suite of tools that streamline various aspects of practice management. Targeted at healthcare providers who seek to optimize their workflows, Carepatron offers functionalities such as online booking, electronic health records, task management, note-taking, secure messaging, video consultations, and artificial intelligence features. This all-in-one solution is particularly beneficial for practitioners looking to reduce administrative burdens and focus more on patient care. By centralizing these essential functions, Carepatron allows healthcare teams to operate more efficiently, regardless of their size or specialization. One of the standout features of Carepatron is its user-friendly interface, which allows for easy customization. Healthcare providers can tailor the software to meet their specific needs with just a few clicks, ensuring that the system aligns with their practice's unique workflows. This flexibility is crucial for practices that may have varying requirements based on their patient demographics or service offerings. Additionally, the platform's design promotes seamless communication among team members, enhancing collaboration and improving overall service delivery. Carepatron also prioritizes patient engagement by facilitating online booking and secure messaging, which can lead to increased patient satisfaction and retention. The inclusion of video consultation capabilities further expands access to care, allowing practitioners to reach patients who may have difficulty attending in-person appointments. By integrating these features, Carepatron not only enhances operational efficiency but also contributes to better health outcomes for patients. In summary, Carepatron stands out in the practice management software category by combining a robust set of features with an emphasis on ease of use and customization. Its ability to serve a diverse range of healthcare providers while promoting efficient practice management and improved patient care makes it a valuable tool for any healthcare team looking to enhance their operational effectiveness. **Average Rating:** 4.5/5.0 **Total Reviews:** 548 #### How Do G2 Users Rate Carepatron? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 8.4/10 (Category avg: 8.2/10) - **Clinical Documentation:** 8.6/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 9.0/10 (Category avg: 10/10) #### Who Is the Company Behind Carepatron? - **Seller:** [Carepatron](https://www.g2.com/sellers/carepatron) - **Company Website:** https://www.carepatron.com - **Year Founded:** 2018 - **HQ Location:** 408 W 14th Street New York, NY 10014 - **Twitter:** @CarepatronHQ (292 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/carepatron (51 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Therapist, Owner - **Top Industries:** Mental Health Care, Health, Wellness and Fitness - **Company Size:** 91% Small, 3% Medium #### What Do G2 Reviewers Say About Carepatron? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Carepatron, finding it intuitive and convenient for managing client bookings seamlessly. - Users appreciate the **affordable pricing** of Carepatron, making it a budget-friendly choice for professionals. - Users appreciate the **aesthetic and easy-to-use interface** of Carepatron, enhancing their work experience and productivity. - Users find the **staff extremely helpful** , enhancing their experience with quick and effective customer support. - Users appreciate the **efficiency** of Carepatron, noting its seamless booking and automated features that enhance productivity. ##### Cons - Users express frustration with the **limited features** of Carepatron, affecting efficiency and integration with their professional workflows. - Users express a desire for **missing features** like customizable emails, improved AI, and additional billing options. - Users express frustration over the **limited payment processing options** in Carepatron, wishing for more flexibility. - Users experience various **technical issues** with Carepatron, affecting integration, AI functionality, and overall user-friendliness. - Users experience **limited customization** options in Carepatron, affecting flexibility in tailoring the system to specific needs. #### What Are Recent G2 Reviews of Carepatron? **["Easy Templates Simplify Case Assessments"](https://www.g2.com/survey_responses/carepatron-review-13051702)** **Rating:** 4.0/5.0 stars _— Belle K._ [Read full review](https://www.g2.com/survey_responses/carepatron-review-13051702) **["Beautiful, Functional Platform With Great AI Tools and Fabulous Support"](https://www.g2.com/survey_responses/carepatron-review-13033877)** **Rating:** 5.0/5.0 stars _— Rashad G._ [Read full review](https://www.g2.com/survey_responses/carepatron-review-13033877) ### [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) Using the most current INTERACT quality improvement tools, data collection and assessments are embedded throughout clinical workflows in PointClickCare, makes it easy for clinicians to use the industry-standard clinical protocols as part of their normal routine. **Average Rating:** 4.5/5.0 **Total Reviews:** 16 #### How Do G2 Users Rate PointClickCare Skilled Nursing Platform? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 9.4/10 (Category avg: 8.2/10) - **Clinical Documentation:** 9.7/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) #### Who Is the Company Behind PointClickCare Skilled Nursing Platform? - **Seller:** [PointClickCare](https://www.g2.com/sellers/pointclickcare) - **Year Founded:** 2000 - **HQ Location:** Mississauga, Ontario - **Twitter:** @PointClickCare (4,117 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/50625/ (2,301 employees on LinkedIn®) #### Who Uses This Product? - **Top Industries:** Hospital & Health Care - **Company Size:** 56% Medium, 38% Large #### What Do G2 Reviewers Say About PointClickCare Skilled Nursing Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **user-friendly and intuitive design** of PointClickCare, making clinical and administrative tasks seamless. - Users value the **real-time data access and secure communications** for enhancing efficiency in care delivery. - Users value the **easy access** to real-time resident information, enhancing both clinical and administrative workflows. - Users appreciate the **efficiency** of PointClickCare, benefiting from real-time access and streamlined communication with physicians. ##### Cons - Users often face **data management issues** due to inconsistent updates across different sections, causing redundant information entry. - Users express concern over the **lack of duplicate prevention** when generating medical record numbers in PointClickCare. #### What Are Recent G2 Reviews of PointClickCare Skilled Nursing Platform? **["One of the Most User-Friendly EHRs—Easy Imports and All-in-One Access"](https://www.g2.com/survey_responses/pointclickcare-skilled-nursing-platform-review-12474023)** **Rating:** 5.0/5.0 stars _— Howard B._ [Read full review](https://www.g2.com/survey_responses/pointclickcare-skilled-nursing-platform-review-12474023) **["All-in-One Solution for Easy Access to Resident Information"](https://www.g2.com/survey_responses/pointclickcare-skilled-nursing-platform-review-12294164)** **Rating:** 4.5/5.0 stars _— Marjory B._ [Read full review](https://www.g2.com/survey_responses/pointclickcare-skilled-nursing-platform-review-12294164) ### [Practice Better](https://www.g2.com/products/practice-better/reviews) Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry. **Average Rating:** 4.7/5.0 **Total Reviews:** 297 #### How Do G2 Users Rate Practice Better? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 8.7/10 (Category avg: 8.2/10) - **Clinical Documentation:** 8.8/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) #### Who Is the Company Behind Practice Better? - **Seller:** [Green Patch Inc](https://www.g2.com/sellers/green-patch-inc) - **Company Website:** https://practicebetter.io/ - **Year Founded:** 2014 - **HQ Location:** Toronto, ON, CA - **Twitter:** @thatcleanlife (4,778 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/16034130 (89 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Owner, Registered Dietitian - **Top Industries:** Health, Wellness and Fitness, Alternative Medicine - **Company Size:** 96% Small #### What Do G2 Reviewers Say About Practice Better? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Practice Better, streamlining processes for both professionals and clients seamlessly. - Users appreciate the **all-in-one platform** of Practice Better that simplifies client communication, billing, and scheduling tasks. - Users value the **efficiency** of Practice Better, thanks to seamless integrations that streamline processes and save time. - Users value the **easy integrations** of Practice Better, enhancing their workflow by consolidating multiple essential tasks. - Users appreciate the **seamless integrations** of Practice Better, consolidating tasks and enhancing workflow efficiency effectively. ##### Cons - Users highlight the **missing features** in Practice Better, particularly in assessments and collaboration tools for therapists. - Users find **limited features** in Practice Better, wishing for improved assessments and collaboration tools tailored for therapists. - Users find the platform **not user-friendly** , citing overwhelming functionality and clunky navigation that hinders efficiency. - Users face **integration issues** with Practice Better, particularly with syncing Google Calendar and connecting to QuickBooks. - Users find the **increasing costs** of Practice Better challenging, particularly for those starting their businesses. #### What Are Recent G2 Reviews of Practice Better? **["Everything at Your Fingertips with Practice Better"](https://www.g2.com/survey_responses/practice-better-review-8288026)** **Rating:** 5.0/5.0 stars _— Elizabeth A._ [Read full review](https://www.g2.com/survey_responses/practice-better-review-8288026) **["Elite, Easy-to-Use Platform with Outstanding Customer Service"](https://www.g2.com/survey_responses/practice-better-review-12488200)** **Rating:** 5.0/5.0 stars _— Stephanie Z._ [Read full review](https://www.g2.com/survey_responses/practice-better-review-12488200) ### [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) EHRYourWay is an end-to-end, ONC-certified electronic health record (EHR) solution specifically designed for the unique needs of behavioral health organizations. This comprehensive platform caters to outpatient and inpatient mental health clinics, addiction treatment centers, psychiatric hospitals, and Certified Community Behavioral Health Clinics (CCBHCs). By integrating all necessary functionalities—from patient intake and admissions to scheduling, clinical documentation, billing, and reporting—EHRYourWay eliminates the need for multiple vendors and disjointed systems, providing a seamless experience for users. Targeted primarily at healthcare providers in the behavioral health sector, EHRYourWay addresses the complexities of clinical workflows, compliance, and billing associated with mental health care. The platform is particularly beneficial for organizations that require a high degree of customization in their documentation and operational processes. Unlike rigid EHR systems that impose predefined workflows, EHRYourWay allows organizations to configure the platform according to their specific needs, ensuring that forms, workflows, and rules align with existing practices. This flexibility is essential for maintaining efficiency and minimizing disruption in clinical settings. One of the standout features of EHRYourWay is its robust clinical documentation capabilities. The platform enables users to create fully customized electronic replicas of their existing paper forms, allowing clinical staff to document care in a familiar format. It supports a wide range of behavioral health documentation, including psychiatric evaluations, therapy progress notes, and treatment plans. Additionally, built-in validated assessments, such as the PHQ-9 and GAD-7, automate scoring, while the integrated treatment planning module ensures continuity across patient records, linking assessments, diagnoses, and treatment goals in a comprehensive, audit-ready manner. In terms of billing and revenue cycle management, EHRYourWay streamlines the entire process from eligibility verification to claims submission. Its advanced fee schedule rules engine automates the determination of CPT codes and charge amounts, reducing manual entry and minimizing errors. The platform accommodates complex billing requirements, supporting various payers, including Medicaid, Medicare, and commercial insurers. Furthermore, EHRYourWay is equipped with compliance features, such as SOC 2 and ONC certifications, ensuring that organizations remain audit-ready while adhering to regulatory standards. EHRYourWay also excels in practice management, offering integrated solutions for scheduling, telehealth, patient portals, and intake management without the need for third-party add-ons. With a dedicated team of over 150 developers focused exclusively on behavioral health, EHRYourWay provides specialized support seven days a week, ensuring that users receive assistance tailored to their operational needs. This commitment to understanding the intricacies of behavioral health operations sets EHRYourWay apart as a comprehensive solution for organizations striving to enhance their clinical and administrative workflows. **Average Rating:** 4.7/5.0 **Total Reviews:** 332 #### How Do G2 Users Rate EHRYourWay? - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 9.5/10 (Category avg: 8.2/10) - **Clinical Documentation:** 9.6/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) #### Who Is the Company Behind EHRYourWay? - **Seller:** [EHR Your Way](https://www.g2.com/sellers/ehr-your-way) - **Company Website:** https://ehryourway.com/ - **Year Founded:** 2008 - **HQ Location:** San Diego, California - **Twitter:** @ehryourway (168 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ehr-your-way/ (33 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Therapist, Office Manager - **Top Industries:** Mental Health Care, Hospital & Health Care - **Company Size:** 55% Small, 43% Medium #### What Do G2 Reviewers Say About EHRYourWay? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of EHR Your Way, simplifying navigation and streamlining daily tasks effectively. - Users find EHRYourWay’s **customer support exceptional** , promptly assisting with issues and enhancing overall user experience. - Users value the **efficiency** of EHRYourWay, enjoying streamlined workflows and quick access to necessary information. - Users appreciate the **streamlined documentation workflow** of EHRYourWay, which enhances efficiency and reduces administrative tasks. - Users praise the **user-friendly navigation** of EHRYourWay, making it convenient for staff and improving their experience. ##### Cons - Users often face **technical issues** , including bugs and slow performance, which hinder daily workflow and productivity. - Users find the **limited customization** in EHRYourWay restricting for their clinical documentation needs. - Users find **poor navigation** in EHRYourWay frustrating, impacting usability and slowing down their workflow significantly. - Users find EHRYourWay to be **not user-friendly** , especially for older coworkers and during busy workflow times. - Users notice a **significant learning curve** with EHRYourWay, making initial navigation challenging for new users. #### What Are Recent G2 Reviews of EHRYourWay? **["Extremely Helpful and Time-Saving EHR with Minimal Issues"](https://www.g2.com/survey_responses/ehryourway-review-12210651)** **Rating:** 5.0/5.0 stars _— Amanda J._ [Read full review](https://www.g2.com/survey_responses/ehryourway-review-12210651) **["Consistently Excellent Support and a Smooth EHRYW Implementation"](https://www.g2.com/survey_responses/ehryourway-review-12678542)** **Rating:** 4.0/5.0 stars _— Kate T._ [Read full review](https://www.g2.com/survey_responses/ehryourway-review-12678542) ### [PointClickCare Senior Living Platform](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews) PointClickCare's Senior Living Platform is a comprehensive, cloud-based solution designed to enhance the operational efficiency and care quality within senior living communities. By integrating clinical, financial, and operational functions into a single system, it streamlines workflows, reduces administrative burdens, and fosters better communication among care teams. This platform empowers staff to deliver personalized, proactive care, ultimately improving resident outcomes and satisfaction. Key Features and Functionality: - Resident Management: Provides comprehensive resident profiles, including medical history, care plans, and medication lists, facilitating personalized care. - Paperless Move-Ins: Eliminates manual move-in paperwork, allowing staff to spend more time engaging with new residents while supporting compliance. - Pharmacy Collaboration: Simplifies medication order management through seamless integration with preferred pharmacies, ensuring timely medication availability. - Integrated Billing: Aligns billing with resident management and service documentation to maximize reimbursement and enhance trust with residents and their families. - Actionable Reporting Dashboards: Offers interactive dashboards for enterprise-level leaders and local teams, facilitating improved resident outcomes and operational efficiency. - Mobile Accessibility: Features mobile applications like PointClickCare Companion, enabling real-time documentation and communication at the point of care. Primary Value and Solutions Provided: The Senior Living Platform addresses critical challenges in senior care by enhancing care coordination, reducing administrative tasks, and improving financial performance. By providing real-time, comprehensive resident information and streamlining operations, it enables care teams to deliver personalized, proactive care. This approach not only improves resident outcomes and satisfaction but also helps communities manage staffing shortages and rising operational costs effectively. Additionally, the platform's integration with North America's largest long-term and post-acute care dataset offers unparalleled insights, supporting data-driven decision-making and continuous improvement in care delivery. **Average Rating:** 4.2/5.0 **Total Reviews:** 26 #### How Do G2 Users Rate PointClickCare Senior Living Platform? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 10.0/10 (Category avg: 8.2/10) - **Clinical Documentation:** 9.2/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) #### Who Is the Company Behind PointClickCare Senior Living Platform? - **Seller:** [PointClickCare](https://www.g2.com/sellers/pointclickcare) - **Year Founded:** 2000 - **HQ Location:** Mississauga, Ontario - **Twitter:** @PointClickCare (4,117 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/50625/ (2,301 employees on LinkedIn®) #### Who Uses This Product? - **Top Industries:** Hospital & Health Care - **Company Size:** 42% Medium, 42% Large #### What Do G2 Reviewers Say About PointClickCare Senior Living Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **centralized and secure data management** offered by PointClickCare, enhancing communication and usability. - Users appreciate the **ease of use** of PointClickCare, benefiting from centralized and secure access to resident information. ##### Cons - Users find the **inefficient reporting** system cumbersome, making data retrieval challenging and time-consuming. #### What Are Recent G2 Reviews of PointClickCare Senior Living Platform? **["Centralized, User-Friendly Solution for Resident Management"](https://www.g2.com/survey_responses/pointclickcare-senior-living-platform-review-12064216)** **Rating:** 4.5/5.0 stars _— Marjory B._ [Read full review](https://www.g2.com/survey_responses/pointclickcare-senior-living-platform-review-12064216) **["Easy Login, Smooth Data Entry, and Multi-Device Access"](https://www.g2.com/survey_responses/pointclickcare-senior-living-platform-review-12723530)** **Rating:** 4.5/5.0 stars _— Melissa Z._ [Read full review](https://www.g2.com/survey_responses/pointclickcare-senior-living-platform-review-12723530) ### [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) Pabau is the all-in-one practice management platform built to help healthcare clinics and med spas run smarter, grow faster, and deliver outstanding client care. Trusted by over 3500 practices worldwide, Pabau acts as your mission control – combining powerful revenue-driving tools with smart automations that save time and reduce admin. From integrated payments and card-on-file charging to EMRs, charting, calendars, online bookings, inventory tracking, and before-and-after photo storage – everything you need is in one place. Automate pre-care and after-care emails, send appointment reminders via SMS or email, manage your reputation, and run multi-location operations effortlessly. With Pabau, you’ll spend less time on admin and more time doing what you do best – while your marketing runs in the background. **Average Rating:** 4.7/5.0 **Total Reviews:** 312 #### How Do G2 Users Rate Pabau Practice Management? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 9.4/10 (Category avg: 8.2/10) - **Clinical Documentation:** 9.4/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) #### Who Is the Company Behind Pabau Practice Management? - **Seller:** [Pabau](https://www.g2.com/sellers/pabau) - **Year Founded:** 2012 - **HQ Location:** London, England - **Twitter:** @PabauCRM (653 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/pabau-ltd/ (167 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Director, Doctor - **Top Industries:** Medical Practice, Health, Wellness and Fitness - **Company Size:** 99% Small, 1% Medium #### What Do G2 Reviewers Say About Pabau Practice Management? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **amazing customer support** of Pabau, highlighting their genuine investment in user success and assistance. - Users find Pabau Practice Management to be **incredibly easy to use** , integrating multiple functionalities effortlessly for convenience. - Users find the team at Pabau to be **very helpful** , ensuring a smooth onboarding experience with extensive support. - Users commend the **exceptional staff support** at Pabau, noting their dedication and thorough assistance in meeting business needs. - Users value the **wide range of easy-to-use features** in Pabau Practice Management that enhance clinic operations. ##### Cons - Users face occasional **technical issues** , including system errors and glitches, which can disrupt their experience with Pabau. - Users find the setup **slightly confusing** , yet appreciate the helpful staff and regular guidance through the process. - Users find the **difficult setup** of Pabau Practice Management frustrating, despite helpful staff and ongoing support. - Users find the **difficult learning process** with Pabau challenging, especially with non-intuitive features that need training. - Users find the **limited features** on Pabau Practice Management hinder intuitive use and require additional training for efficiency. #### What Are Recent G2 Reviews of Pabau Practice Management? **["An All-in-One Platform That Continues to Improve Our Practice"](https://www.g2.com/survey_responses/pabau-practice-management-review-13074761)** **Rating:** 5.0/5.0 stars _— Verified User in Cosmetics_ [Read full review](https://www.g2.com/survey_responses/pabau-practice-management-review-13074761) **["Seamless All-in-One Clinic System with Great Pabau Support"](https://www.g2.com/survey_responses/pabau-practice-management-review-12789827)** **Rating:** 5.0/5.0 stars _— Nicole F._ [Read full review](https://www.g2.com/survey_responses/pabau-practice-management-review-12789827) ### [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) ClinicMind is the all-in-one, ONC-certified platform that runs an independent practice on one system EHR, billing, scheduling, credentialing, patient engagement, and payments, backed by a support team practices consistently rate as its standout strength. A G2 Leader for 15 consecutive quarters and ONC-certified, ClinicMind serves chiropractic and mental / behavioral health practices with the same integrated platform that eliminates the disconnected "Frankenstack" of tools payers exploit. They win when your practice runs on disconnected software. A billing platform that doesn't talk to your EHR. A patient portal nobody uses. Credentialing in a spreadsheet. Scheduling in one system, documentation in another. Every gap in your workflow is a gap in your defense — and payers know exactly where to find it. That's the Frankenstack. Practices that switch to ClinicMind report faster documentation, fewer denials, and more predictable revenue. ClinicMind was built to close those gaps — not with another point solution, but with one unified platform that connects every part of your practice into a single system payers can't exploit. No clinician should suffer burnout or be cheated out of their hard-earned reimbursements by systems that were never designed to work together. We unify EHR, revenue cycle management, billing, patient engagement, scheduling, credentialing, and payments. One platform. One support team. One growth engine. The results speak for themselves. Recognized as a G2 Leader in Chiropractic, EHR, and Small-Business Medical Practice Management with 37 G2 badges in 2026 alone, already ahead of our full-year total in 2025, and 16 consecutive quarters of G2 leadership all driven entirely by verified customer reviews. This summer marked our broadest recognition yet, including two brand-new category wins: Leader in Small-Business Medical Practice Management and Momentum Leader in Medical Practice Management. Reviewers most often cite one thing: the people. "The quality of support goes a long way" recurs across the review base named coaches, one-chat-away help, and white-glove onboarding, and was named the top-ranked chiropractic EHR and practice management solution by Black Book Research. Practices that switch to ClinicMind report faster documentation, fewer denials, more predictable revenue, and time back in their day. We're here to give independent practice owners their independence back. Thousands of practices across chiropractic, mental health, and multidisciplinary care already have. Integrated software: EHR (with mobile app) · Billing platform · Practice management · Patient portal · Credentialing · AIScribe (AI-assisted documentation) Integrated services: Managed billing · Credentialing · Coding · Prior authorization · PatientHub (patient engagement & reactivation) **Average Rating:** 4.6/5.0 **Total Reviews:** 231 #### How Do G2 Users Rate ClinicMind? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 8.5/10 (Category avg: 8.2/10) - **Clinical Documentation:** 8.8/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 7.8/10 (Category avg: 10/10) #### Who Is the Company Behind ClinicMind? - **Seller:** [ClinicMind](https://www.g2.com/sellers/clinicmind) - **Company Website:** https://clinicmind.com/ - **Year Founded:** 2000 - **HQ Location:** Belleair Bluffs, US - **Twitter:** @WeAreClinicMind (118 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/clinicmind/ (355 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Office Manager, Chiropractor - **Top Industries:** Health, Wellness and Fitness, Medical Practice - **Company Size:** 93% Small, 4% Medium #### What Do G2 Reviewers Say About ClinicMind? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **highly knowledgeable support team** at ClinicMind instrumental in ensuring a smooth transition to the system. - Users value the **excellent customer support** of ClinicMind, appreciating timely assistance and ongoing updates for improved usability. - Users value the **ease of use** of ClinicMind, which streamlines tasks and enhances team efficiency. - Users appreciate the **excellent training and support** provided by ClinicMind, enhancing their workflow and practice efficiency. - Users value the **helpful training resources** provided by Aziz, enhancing ease of use during the onboarding process. ##### Cons - Users face **billing issues** with ClinicMind, struggling with complex coding and insufficient training for effective problem resolution. - Users find the **learning curve steep** for ClinicMind, struggling with new features and inadequate training resources. - Users find **poor navigation** in ClinicMind frustrating, hindering their efficiency and complicating their overall experience. - Users find the **complex navigation** of ClinicMind challenging, making it difficult to access necessary information efficiently. - Users find **learning difficulty** with ClinicMind due to poor training and complicated new features that hinder efficiency. #### What Are Recent G2 Reviews of ClinicMind? **["ClinicMind: Powerful, All-in-One EHR + PatientHub With Outstanding Support"](https://www.g2.com/survey_responses/clinicmind-review-13157255)** **Rating:** 5.0/5.0 stars _— Dominick H._ [Read full review](https://www.g2.com/survey_responses/clinicmind-review-13157255) **["Productive ClinicMind Support That Streamlined Our Care Plan and Payments"](https://www.g2.com/survey_responses/clinicmind-review-12925285)** **Rating:** 5.0/5.0 stars _— Michelle S._ [Read full review](https://www.g2.com/survey_responses/clinicmind-review-12925285) ### [SPRY](https://www.g2.com/products/spry-spry/reviews) SPRY: The Fastest-Growing AI-Powered EMR & Billing Platform for Rehab Therapy SPRY isn’t just an EMR—it’s your practice partner. Built specifically for physical therapy clinics, SPRY helps reduce admin costs, increase patient visits, and maximize reimbursements. Its AI-powered, fully integrated platform is designed to enhance efficiency, minimize administrative burdens, improve patient care, and support future-proofing your practice. Why SPRY? Whether you're a clinic owner, physical therapist, clinic manager, billing specialist, or front desk staff, SPRY provides an end-to-end solution that simplifies everything from patient scheduling to automated billing. Our customizable workflows, intuitive interface, and real-time automation empower clinics to operate with confidence and efficiency. Most PT platforms claim to be end-to-end but lack seamless module integration, leaving clinics to deal with inefficiencies and workarounds. With the vision to eliminate these gaps, SPRY provides a truly all-in-one solution that streamlines workflows and ensures everything works effortlessly together. Key Features ✔ AI-Powered Documentation – AI Scribe enables real-time note-taking and seamlessly converts notes into structured SOAP templates. ✔ Automated Billing & Claim Management – Pre-authorization, eligibility verification, claim scrubbing, & Medicare compliance ✔ Real-Time Business Intelligence (BI) Dashboard – Data-driven insights for revenue and performance tracking, with the ability to ask queries in simple language ✔ Seamless Patient Engagement – Online scheduling, digital onboarding, Kiosk check-in & HIPAA-compliant patient portal ✔ Operational Efficiency – AI Fax, automated alerts & co-sign functionality for compliance Powering the Future of Physical Therapy SPRY is backed by industry experts, innovative technology, and deep clinical insights, making it the go-to platform for rehab therapy clinics looking to grow, optimize operations, and improve patient outcomes. **Average Rating:** 4.6/5.0 **Total Reviews:** 79 #### How Do G2 Users Rate SPRY? - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 9.1/10 (Category avg: 8.2/10) - **Clinical Documentation:** 9.3/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 5.3/10 (Category avg: 10/10) #### Who Is the Company Behind SPRY? - **Seller:** [SPRY](https://www.g2.com/sellers/spry) - **Year Founded:** 2021 - **HQ Location:** Wilmington, US - **LinkedIn® Page:** https://www.linkedin.com/company/sprypt/ (240 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Physical Therapist, Owner - **Top Industries:** Health, Wellness and Fitness, Hospital & Health Care - **Company Size:** 84% Small, 16% Medium #### What Do G2 Reviewers Say About SPRY? _AI-generated summary from verified user reviews_ ##### Pros - Users find SPRY incredibly **easy to use** , appreciating its customization and seamless navigation across devices. - Users commend the **exceptional customer support** from Spry, enhancing their overall experience and platform customization. - Users value the **enhanced efficiency** of Spry, allowing for quicker documentation and improved workflow across teams. - Users appreciate the **exceptional customer support** of Spry, ensuring a smooth and efficient experience across their practice. - Users value the **ease and automation in billing** , significantly improving their practice efficiency and customer service experience. ##### Cons - Users report frequent **technical issues** like glitches and slow note-generation, impacting their overall experience with SPRY. - Users experience **slow performance** with SPRY, particularly during AI note generation and page loading, affecting efficiency. - Users struggle with **data management issues** like inconsistent chart population and lack of follow-up workflow for claims. - Users highlight the **limited features** of SPRY, particularly lacking follow-up workflows and tracking for authorizations. - Users experience **occasional software bugs** with Spry but appreciate the support in resolving these issues promptly. #### What Are Recent G2 Reviews of SPRY? **["Clean UI and Fast, Efficient Billing That Helps Close Claims Faster"](https://www.g2.com/survey_responses/spry-review-12647308)** **Rating:** 4.5/5.0 stars _— Brady J._ [Read full review](https://www.g2.com/survey_responses/spry-review-12647308) **["Spry’s Intuitive Design and Hands-On Support Transformed Our Clinic Workflow"](https://www.g2.com/survey_responses/spry-review-12543807)** **Rating:** 5.0/5.0 stars _— Trina S._ [Read full review](https://www.g2.com/survey_responses/spry-review-12543807) ### [Fusion by Ensora Health](https://www.g2.com/products/fusion-by-ensora-health/reviews) Fusion by Ensora Health is a leading all‑in‑one EHR built specifically for occupational, physical, and speech therapists. Designed around the unique needs of pediatric practices, Fusion brings your entire workflow together in one place. From scheduling and patient charts to billing, documentation, and payments, it streamlines day‑to‑day operations so you can spend less time on administrative work and more time supporting stronger client outcomes. Fusion is built for pediatric therapy practices of any size - from solo providers to multi‑location clinics - and can be customized to match the specific needs of your practice, whether private or clinic‑based. **Average Rating:** 4.5/5.0 **Total Reviews:** 44 #### How Do G2 Users Rate Fusion by Ensora Health? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 8.0/10 (Category avg: 8.2/10) - **Clinical Documentation:** 9.3/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 1.3/10 (Category avg: 10/10) #### Who Is the Company Behind Fusion by Ensora Health? - **Seller:** [Ensora Health (formerly Therapy Brands)](https://www.g2.com/sellers/ensora-health-formerly-therapy-brands) - **Company Website:** https://ensorahealth.com/ - **Year Founded:** 2020 - **HQ Location:** Birmingham, US - **LinkedIn® Page:** https://www.linkedin.com/company/therapy-brands/mycompany/ (406 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Speech Language Pathologist - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 81% Small, 19% Medium #### What Do G2 Reviewers Say About Fusion by Ensora Health? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **user-friendly interface** of Fusion, facilitating quick navigation and easy learning for newcomers. - Users appreciate the **user-friendly features** of Fusion, enjoying quick evaluations and efficient report writing across all platforms. - Users praise the **exceptional customer service** and child-friendly design of Fusion by Ensora Health for pediatric therapy. - Users commend the **user-friendly interface** of Fusion, making pediatric therapy tasks seamless and efficient. - Users appreciate the **billing efficiency** of Fusion, enjoying quick submissions and seamless integration with their workflow. ##### Cons - Users find **difficult navigation** within Fusion's interface frustrating, impacting efficiency and the overall user experience. - Users are frustrated by **poor navigation** , making it difficult to access multiple options and claims efficiently. - Users find the **poor usability** of Fusion cumbersome, making tasks like invoicing and report generation frustrating. - Users experience **slow performance** with pop-ups and response times, impacting the overall usability and efficiency. - Users note the need for improved **billing organization and reporting** features, as current setups are cumbersome and unclear. #### What Are Recent G2 Reviews of Fusion by Ensora Health? **["User-Friendly and Easy to Navigate for Non-Techies"](https://www.g2.com/survey_responses/fusion-by-ensora-health-review-13153350)** **Rating:** 4.5/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/fusion-by-ensora-health-review-13153350) **["Clean, User-Friendly Layout That Makes Notes Easy to Draft and Save"](https://www.g2.com/survey_responses/fusion-by-ensora-health-review-13138584)** **Rating:** 5.0/5.0 stars _— mariel m._ [Read full review](https://www.g2.com/survey_responses/fusion-by-ensora-health-review-13138584) ### [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform. The solution is purpose-built to help small and mid-sized practices improve efficiency, reduce administrative complexity, and manage day-to-day operations within one system. **Average Rating:** 4.1/5.0 **Total Reviews:** 255 #### How Do G2 Users Rate Tebra (previously Kareo + PatientPop)? - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 8.3/10 (Category avg: 8.2/10) - **Clinical Documentation:** 8.2/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) #### Who Is the Company Behind Tebra (previously Kareo + PatientPop)? - **Seller:** [Tebra](https://www.g2.com/sellers/tebra) - **Company Website:** https://www.tebra.com/ - **HQ Location:** Corona del Mar, US - **Twitter:** @TebraOfficial (11,001 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tebra/ (1,054 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Owner, Office Manager - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 86% Small, 11% Medium #### What Do G2 Reviewers Say About Tebra (previously Kareo + PatientPop)? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **user-friendly interface** of Tebra, highlighting ease of use and simple setup. - Users praise the **responsive customer support** of Tebra, appreciating quick resolutions and personal assistance via video chat. - Users value Tebra's **efficiency** in managing tasks and claims seamlessly, enhancing productivity and user experience significantly. - Users appreciate the **user-friendly app and AI note feature** , enhancing convenience and efficiency in healthcare management. - Users appreciate the **customizability** of Tebra, benefiting from multiple templates and easy report generation. ##### Cons - Users find the **limited features** of Tebra hinder their efficiency, especially regarding sorting and billing capabilities. - Users face **inadequate reporting** issues, requiring manual data manipulation and experiencing duplicate reports and refresh problems. - Users find the **inefficiency** of Tebra due to excessive clicking and lengthy report generation processes frustrating. - Users experience **billing issues** that hinder workflow, including slow claims, limited changes post-billing, and incorrect patient coupons. - Users find Tebra's reporting to be **inefficient** , often requiring manual data exports to meet their needs. #### What Are Recent G2 Reviews of Tebra (previously Kareo + PatientPop)? **["Easy Charge Capture for Accurate Coding"](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619)** **Rating:** 5.0/5.0 stars _— Belinda C._ [Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619) **["Easy to use!"](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720)** **Rating:** 5.0/5.0 stars _— Dawn P._ [Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720) ### [Nextech EHR](https://www.g2.com/products/nextech-ehr/reviews) Nextech is redefining what’s possible in specialty healthcare. As an award-winning technology partner for specialty practices and med spas, we deliver intelligent, connected solutions that streamline workflows, strengthen financial performance, and elevate patient experience. With more than 25 years dedicated to specialty practices, Nextech blends deep understanding with thoughtful innovation that reduces friction, simplifies complexity, and makes technology feel more intuitive for the people who use it. Our connected platform helps practices operate with confidence, create meaningful patient experiences, and stay ahead in a rapidly evolving healthcare environment. Our mission is to make specialty care more intelligent, more efficient, and easier for the people who deliver it, so providers can focus on patients, and practices can thrive. **Average Rating:** 4.3/5.0 **Total Reviews:** 41 #### How Do G2 Users Rate Nextech EHR? - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.3/10) - **Patient Workflow Management:** 9.2/10 (Category avg: 8.2/10) - **Clinical Documentation:** 9.4/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) #### Who Is the Company Behind Nextech EHR? - **Seller:** [Nextech](https://www.g2.com/sellers/nextech-2e0f1614-c674-4fee-898d-9813dbe6f98a) - **Year Founded:** 1997 - **HQ Location:** Tampa, US - **Twitter:** @NextechEMRPM (717 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/216409/ (594 employees on LinkedIn®) #### Who Uses This Product? - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 68% Small, 29% Medium #### What Do G2 Reviewers Say About Nextech EHR? _AI-generated summary from verified user reviews_ ##### Pros - Users praise Nextech EHR for its **ease of use** , facilitating smooth transitions and efficient daily operations. - Users appreciate the **user-friendly documentation** of Nextech EHR, which facilitates smooth transitions and efficient practice management. - Users appreciate the **user-friendly document management** of Nextech EHR, enjoying smooth organization and efficient record-keeping. - Users value the **efficiency** of Nextech EHR, praising its user-friendly design that enhances productivity and organization. - Users highlight the **user-friendly learning experience** of Nextech EHR, facilitating smooth transitions and efficient daily use. ##### Cons - Users often find **system instability** with Nextech EHR, as frequent downtime due to updates causes major inconveniences. - Users experience **frequent downtime** with Nextech EHR due to constant updates, leading to significant inconvenience. #### What Are Recent G2 Reviews of Nextech EHR? **["Streamlined Organization with Easy-to-Learn Interface"](https://www.g2.com/survey_responses/nextech-ehr-review-11972869)** **Rating:** 5.0/5.0 stars _— Arleth G._ [Read full review](https://www.g2.com/survey_responses/nextech-ehr-review-11972869) **["Excellent tool to keep EMR"](https://www.g2.com/survey_responses/nextech-ehr-review-11363196)** **Rating:** 5.0/5.0 stars _— David P._ [Read full review](https://www.g2.com/survey_responses/nextech-ehr-review-11363196) - ‹ Prev‹ Prev - 1 - [2](/categories/ehr?open_modal_url=%2Fproducts%2Funified-practice%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fehr%26source%3Dcategory&order=g2_score&page=2#product-list) - [3](/categories/ehr?open_modal_url=%2Fproducts%2Funified-practice%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fehr%26source%3Dcategory&order=g2_score&page=3#product-list) - [4](/categories/ehr?open_modal_url=%2Fproducts%2Funified-practice%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fehr%26source%3Dcategory&order=g2_score&page=4#product-list) - [5](/categories/ehr?open_modal_url=%2Fproducts%2Funified-practice%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fehr%26source%3Dcategory&order=g2_score&page=5#product-list) - … - [38](/categories/ehr?open_modal_url=%2Fproducts%2Funified-practice%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fehr%26source%3Dcategory&order=g2_score&page=38#product-list) - [39](/categories/ehr?open_modal_url=%2Fproducts%2Funified-practice%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fehr%26source%3Dcategory&order=g2_score&page=39#product-list) - [Next ›Next ›](/categories/ehr?open_modal_url=%2Fproducts%2Funified-practice%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fehr%26source%3Dcategory&order=g2_score&page=2#product-list) Spotlight Categories [Contract Management Software](https://www.g2.com/categories/contract-management) [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) [SEO Tools](https://www.g2.com/categories/seo-tools) [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools) [Integration Platform as a Service (iPaaS) Solutions](https://www.g2.com/categories/ipaas) Similar Categories - [AI Medical Diagnostic Platforms](/categories/ai-medical-diagnostic-platforms) - [AI Patient Engagement & Operations](/categories/ai-patient-engagement-operations) - [Ambient AI Scribe Platforms](/categories/ambient-ai-scribe-platforms) - [Ambulatory](/categories/ambulatory) - [Clinical Documentation](/categories/clinical-documentation) - [Disease Management](/categories/disease-management) - [eMAR](/categories/emar) - [E-Prescribing](/categories/e-prescribing) - [Healthcare Learning Management Systems (LMS)](/categories/healthcare-learning-management-systems-lms) - [Health Care Operations](/categories/health-care-operations) - [HIPAA Compliant Messaging](/categories/hipaa-compliant-messaging) - [Medical 3D Visualization](/categories/medical-3d-visualization) - [Medical IoT](/categories/medical-iot) - [Medical Lab](/categories/medical-lab) - [Medical Practice Management](/categories/medical-practice-management) [Browse EHR Themes](/categories/ehr/themes) ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein") ES Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein) Updated October 3, 2024 Electronic health records (EHR), also known as electronic medical records (EMR), are real-time digital versions of patient medical information. EHR software allows medical professionals across multiple health care organizations to access, input, and adjust patient data. It also allows patients to log on to their own profiles so that they can stay up to date on their own medical record. Since EHR software is designed to share information with multiple health care providers, like pharmacies and laboratories, a patient’s profile can have information from all of the professionals involved in the patient’s care. When medical professionals use an EHR, they have a more holistic view of the patient’s health and will be able to more effectively serve their patients. EHRs can integrate with several different types of software such as practice management software, billing systems, medical scheduling, and more. To qualify for inclusion in the Electronic Health Record category, a product must: - Record and track patient data in real time. - Have functionality across multiple health care providers. - Allow patients to log in to view their own profile. Top Tools at a Glance | | Specialty-specific EHR with integrated practice billing | User Review "Easy-to-Use, Dependable EHR That Keeps Documentation Efficient" | | | Cross-facility clinical documentation with Care Everywhere | User Review "Epic Review" | | | All-in-one EHR with AI-assisted clinical documentation | User Review "Easy Templates Simplify Case Assessments" | | | Ambulatory EHR with customizable clinical documentation | User Review "Versatile EHR for Clinical Operations, Care Coordination, and Population Health" | | | Point-of-care documentation for skilled nursing workflows | User Review "One of the Most User-Friendly EHRs—Easy Imports and All-in-One Access" | | | All-in-one EHR with wellness-practice automations | User Review "Everything at Your Fingertips with Practice Better" | | | Customizable multi-specialty EHR with integrated billing | User Review "NextGen Healthcare EHR: Driving Efficiency and Innovation at MSO Holdings" | | | Fully customizable behavioral health documentation workflows | User Review "Extremely Helpful and Time-Saving EHR with Minimal Issues" | | | LTC resident charting with real-time care coordination | User Review "Centralized, User-Friendly Solution for Resident Management" | | | Paperless clinical EMR with end-to-end automation | User Review "An All-in-One Platform That Continues to Improve Our Practice" | * * * Show More * * * ## How Do You Choose the Right EHR Software? ### What You Should Know About EHR Software ### What is EHR Software? An EHR promises efficiency within a health care organization. Doctors, nurses, and other medical professionals are already run ragged on a minute-by-minute basis; moving from a paper-based environment to a cloud-based one is a boon. This is especially true if the latter exists within HIPAA-determined parameters that help a hospital, clinic, or practice adhere to industry regulation. Additionally, within the past year and a half, monolith enterprises have been either dipping their toes into or fully diving into the world of EHRs. A quick summary: Amazon has created 1492, a lab dedicated to researching and innovating health care tech. Apple has taken its Health mobile app and turned the volume way up via its Apple Health Records product, which aggregates patient data. Google has released an open-source API that facilitates the sharing of health care data and the interoperability of health care systems. This is all to say that the EHR scene is popping more than ever. It’s no longer a question of “is it worthwhile to implement such a costly system?" and more a question of “which EHR can stand up to and best adapt to disruptive technology?" ### Why Use EHR Software? Without question, hospitals and medical organizations can benefit from implementing an EHR. A few of the advantages of using EHRs include: **Better quality of care for patients –** EHRs provide health care organizations and professionals accurate and complete patient data, which can be updated easily and quickly. EHRs can also reduce medical errors, in direct contrast to manually inputted patient data. That increase in accuracy helps providers more effectively diagnose patients. EHRs also improve patient and physician interaction and communication. **Centralization of patient data –** The data within and purpose of EHRs go beyond so-called "standard" clinical data. EHRs provide hospitals and clinics with dynamic, comprehensive patient-centered records that help health care professionals avoid a siloed, one-appointment-at-a-time overview of their patients. Those records allow more in-depth evaluation, which in turn facilitates more accurate diagnoses. **Reduction of paperwork –** Paperless EHR platforms significantly reduce the time and energy spent on manually filling out and processing forms. EHRs streamline and automate routine administrative duties, which in turn translates to increased efficiency and more focused patient care. **Secure sharing –** EHRs equip hospitals and practices with the ability to securely share patient information, data, and history with patients, other clinicians, and potentially other health care organizations. The strength of an EHR lies in its ability to integrate patient information from multiple sources, allowing better and more timely decision-making, particularly in critical situations. **Coordination —** An EHR’s digital records enables the coordination and collaboration of clinicians across specialties, disciplines, and facilities. Multiple care providers can access a patient’s records, regardless of location. Those records have the capacity to be updated in real time. **Improved charting and documentation practices —** Unlike the stereotypical "doctor’s handwriting" joke, EHRs promote legible and complete documentation. They also streamline coding and billing practices so doctors and physicians can better and more easily follow up with patients. Utilizing an EHR can result in reduce **Improved patient/population health –** Most, if not all, EHRs come equipped with patient portals and patient comms. With those two elements, EHRs naturally increase patient interaction, cooperation, and transparency with their physician and health care organization. An EHR helps health care professionals spend less time filling out forms, and more time on actually providing patient-focused care. **Efficiency throughout the organization —** EHRs reduce redundancy and lower administrative costs by streamlining and optimizing internal workflows. Features such as integrated scheduling (to progress notes and insurance claims) can result in decreased paperwork, quick access to patient data, and a way to identify and address any operational problems. ### Who Uses EHR Software? Medical professionals—doctors, physicians, primary care physicians, solo practitioners, clinicians, and nurses—utilize EHR software to automate manual processes and improve patient care. The main benefits of medical staff and institutions leveraging EHRs are outlined above. Enterprise hospitals experience the most value from EHRs, because they have the resources and finances to ensure the deployment and organization-wide implementation of such a system. However, while smaller-sized clinics and practices may struggle with either the cost of an EHR or the capability to get the most out of an EHR, they’re not completely out of the running as users. ### Kinds of EHR Software EHRs can be split up between on-premise, cloud, and (rarely) hybrid cloud offerings. Mobile applications, available through iOS and Android, are also becoming more and more regular and expected. Another factor that can contribute to different "kinds" of EHR software is the size of the practice or organization that will deploy the EHR. (Aside from solo practitioner/small clinic and enterprise hospitals, however, right now, there are not more granular determinations of EHRs. The EHR industry has not reached the point where specialty-specific platforms are available for mass purchase and implementation.) However, as defined by G2 Crowd, EHRs are also known as EMRs. As such: **EHR vs. EMR –** While EHR and EMR can be, and are, used interchangeably by vendors, a few nuances do exist between electronic _health_ records and electronic _medical_ records. (Notably, for health care professionals and organizations to participate in Medicare/Medicaid Incentive Programs, they must use certified _EHR_ technology.) Both EHRs and EMRs reduce medical errors, provide instant and real-time access to updated patient information, simplify charting, and increase productivity. Smaller practices’ requirements and needs are usually satisfied by an EMR, especially when it includes familiar EHR components such as billing and e-prescription. In a nutshell, EMRs are digitized paper charts. They contain notes and information, collected by and inputted by health care professionals. Those same professionals will double back to that collected data for patient diagnosis and treatment. Obviously, EMRs are more valuable than paper records because they allow the tracking of patient data over time and a concerted focus on improving a patient’s overall health care quality. EHRs go beyond that collection and analysis of clinical data. EHRs provide a centralized hub of patient data and history that can, ideally, be shared with any and all interested (professional and relevant) parties. For example, once a patient’s records and authorization are nestled into an EHR, it can follow that patient from specialist/clinician to hospital (regardless of location) to acute care to nursing home. **Personal health records –** There is also a new strain of EHRs out there: _personal_ health records. According to EHR Intelligence, personal health records, also known as PHRs, “contain the same types of information as EHRs—diagnoses, medications, immunizations, family medical histories, and provider contact information—but are designed to be set up, accessed, and managed by patients." This goes beyond the patient portal that resides within an EHR. It seems as if PHRs facilitate even more patient engagement, allowing patients to maintain and manage their own health information. Similarly to EHRs, PHRs gather and centralize information from a multitude of sources. ### EHR Software Features **Billing –** An EHR will either offer an in-platform billing solution or the ability to integrate with third-party billing, invoice, or [payment gateway tools](https://www.g2.com/categories/payment-gateway). If your chosen EHR bundles in billing capability, then it should facilitate the creation of bills and invoices that the provider can send to patients. Additionally, some billing modules simplifies the checking of patients’ insurance for coverage. **Charting –** Charting is a vital part of physicians’ and nurses’ day-to-day duties, which EHRs acknowledge. Most, if not all, EHRs facilitate real-time, non-distracting charting that will ensure accurate and the timely completion of charts. Your organization should look for EHRs that either allow for charting on mobile devices and tablets, or come equipped with (customizable) templates. Some solutions feature dictation capabilities. **Documentation –** Documentation is crucial for physicians and doctors to track patient progress and note diagnoses. EHRs help medical professionals easily note exam findings, treatment codes, and other discoveries from a patient appointment. In turn, software that simplifies and streamlines the documentation process—either via templates, dictation and transcription, or plug-and-chug note-taking—helps providers and physicians get access to and leverage patient data and history. **Reporting –** Most EHRs integrate with practice management solutions. However, standalone EHRs themselves can provide health care organizations with real-time clinical and financial data, as well as reports on overall practice performance. **Data sharing –** EHRs go beyond the simple collection and tracking of patient data. EHRs provide organizations with the ability to communicate patient information across internal systems, departments, specialties, and even other clinics and practices. EHRs help eliminate the time manually spent on entering, re-entering, and sharing patient information. **Patient portal –** Effective patient relationship management is a key part of EHRs. That includes streamlining patient communications as well as providing patients with a portal that will help them stay engaged pre- and post- hospital or clinic visit. An effective patient portal gives users access to information such as recent doctor visits, discharge and lab results summaries, medications tracking, patient scheduling, and online payments. #### Additional EHR Software Features **E-prescribing –** Some EHRs come equipped with an e-prescription module. E-prescribing allows physicians to send prescriptions electronically, automate notifications to pharmacies and patients, and track patients’ drug histories. Some e-prescription modules will even provide health care organizations with a database of drug inventory. **Cloud hosting –** Beyond the promise of unwavering security, on-premise EHRs falter when it comes to the convenience of cloud-hosted EHRs. A cloud-hosted EHR provides users with (ideally 24/7) remote access to records, which is crucial to bettering both physician ability to perform and their relationships with patients. Additionally, cloud-based EHRs come equipped with encryption, providing a measure of security for your organization. **Lab integration –** Lab integration is an optional feature of EHRs but important if your practice or clinic is dependent on labs and lab results. Lab integration provides your organization with two-way communication, access to research on lab results, electronic monitoring and analysis of lab results, and alignment between charting notes and laboratories. ### Trends Related to EHR Software **Improved patient engagement —** EHRs generally come equipped with patient portals, which encourage self-service activity. Portals are becoming more and more comprehensive, allowing patients to become fully engaged with hospital services and online physician interaction. The upside of such improved patient engagement translates into a better flow of data and information, improved care coordination on the physicians’ and institutions’ sides of things, and more accurate population health measures. **Blockchain —** [Blockchain](https://www.g2.com/categories/blockchain) technology and its capability to ensure security and an encrypted audit chain is already well known within the finance and cryptocurrency sectors. In the health care industry, blockchain can better store and safely share medical records as well as equip hospitals with the tools to protect themselves from hackers and malware breaches. What EHR architects will need to do now is anticipate and design the platforms to incorporate such technology. **IT talent —** Some EHRs ship consultants and implementers to the hospitals that invest in their platforms. However, that’s only a temporary IT presence. If a hospital or practice wants to reap the full benefits of their EHR systems or handle any technology issues that may arise, then they need to have a qualified IT presence permanently on staff or readily available as an outsource. **Strides in** [**artificial intelligence**](https://learn.g2.com/trends/embedded-ai) **—** In the health care sector, AI goes beyond just automation. AI can be applied to the existing technology and processes for diagnoses, medical imaging, clinical decision-making, population health analytics, and admission and readmission algorithms. Additionally, AI has the potential to thwart claims processing fraud that impacts healthcare costs. **Telehealth —** Telehealth is the result of "digital health," which is the intersection of prevalent mobile device use and health care diagnosis and access. Telehealth takes communications technology such as mobile phones, video conferencing, etc., and works to provide health care services to anyone who can use those platforms. **Wearable devices —** It’s not just health care providers that are taking advantage of the plethora of health data that patients input into their various wearable devices. Those device makers themselves are embracing their ability to impact the medical records industry. ### Potential Issues with EHR Software The biggest and most well-documented issues with EHRs are their usability, interoperability, and risk of cybersecurity breaches. **Usability –** Health care professionals have long complained that EHRs are difficult to grasp and utilize effectively, and that complaint is still a valid issue today. Doctors, physicians, nurses, and therapists are always on the edge of being burned out. EHRs are supposed to make their lives easier, but not if the platforms are clunky, difficult to maneuver, or refuse to play nice with existing workflows. **Interoperability –** However, the more interesting issue with EHRs is their interoperability, or, the ability for health care systems to effectively “talk" to each other. After all, if an EHR is supposed to help practices and hospitals draw a complete picture of their patients, then it has to have a proactive ability to centralize information from a variety of sources. That means that EHRs must be able to communicate and align with other information systems that exist within a health care organization. (This is a major challenge for EHRs.) Additionally, interoperability extends beyond systems; health care professionals are humans, after all, and are subject to their own biases and perceptions of the world. EHRs should provide them with an objective solution that helps transmit and share patient data across an organization. When EHRs generate templates or reports that can be misrepresented or wrongly digested, that’s a problem. **Cybersecurity breaches —** EHRs must be able to withstand and work alongside implemented cybersecurity measures. Regardless of whether the chosen EHR is an on-premise platform or hosted in the cloud, breaches must be proactively dealt with by health care institutions. ### Software and Services Related to EHR Software [**Medical billing**](https://www.g2.com/categories/medical-billing) **—** Billing, invoicing, insurance claims and coverage check-ups, and payment notifications are regular aspects of practices and hospitals. EHRs can either integrate with standalone medical billing solutions, partner with medical billing vendors, or bundle medical billing features into their platforms. [**Practice management**](https://www.g2.com/categories/practice-management) **,** [**Medical practice management**](https://www.g2.com/categories/medical-practice-management) **—** EHRs either integrate with practice management solutions or offer features that help simplify overall practice management and administrative duties. [**Medical scheduling**](https://www.g2.com/categories/medical-scheduling) **—** Patient-facing and internal-facing scheduling solutions help a health care organization stay organized and aware of any gaps in human resources. Additionally, medical scheduling software provides a health care-specific [online appointment scheduling](https://www.g2.com/categories/online-appointment-scheduling) solution for a clinic or practice. [**Pharmacy**](https://www.g2.com/categories/pharmacy) **—** If necessary, a doctor or physician will prescribe patients with medication or drugs. Two-way communication with pharmacies that align both organizations with patient needs, allergies, or drug history, is helpful. [**LIMS**](https://www.g2.com/categories/lims) **—** LIMS manages, tracks, and reports on laboratory data. For health care practices and clinics that are very lab-dependent, they can take advantage of the natural intersection between lab information management systems and health care information management systems. [**Radiology**](https://www.g2.com/categories/radiology) **—** Health care institutions with radiology departments use radiology software to manage medical imaging. Radiology software improves the productivity of radiologists. [**Visitor management**](https://www.g2.com/categories/visitor-management) **—** Many clinics and practices provide kiosks to streamline the process of patient check-ins. Visitor management software can be installed on an existing computer on a receptionist’s desk or in a self-service kiosk. Visitor management software helps make the visitor sign-in process more efficient and accurate, as well as stores visitor information in a database.