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 ![Unified Orders](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3b08fc5d5331617345cbc55df43c9db9/unified-orders.png "Unified Orders")
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# Unified Orders Discussions

What is Unified Orders? Unified Orders is the ecommerce operating system for multichannel sellers: one platform that combines order management, inventory management, listing management, warehouse management, shipping, returns, buyer messaging and accounting. Instead of paying for a separate order management system (OMS), listing tool, WMS, helpdesk, returns app and accounting sync, you run your whole online business from one core, with one login and one bill. Multichannel order management. Connect Amazon, eBay, Shopify, Etsy, TikTok Shop, WooCommerce, BigCommerce, Magento and WhatsApp. Orders from every marketplace and webstore arrive in a single de-duplicated queue, while real-time inventory sync keeps stock accurate across channels and helps prevent overselling. Listing management with AI. Create a product once and publish it to Amazon, eBay, Shopify and TikTok Shop, with AI-assisted categories, attributes and variations. When a marketplace rejects a listing, the AI listing fixer repairs it, verifies the result and asks you only the questions that need a human decision. Warehouse and shipping software. A visual warehouse mapper, wave planning, tablet picking, barcode scanning and a cross-platform print agent run your fulfilment floor. Built-in carrier integrations for Royal Mail, Evri, Whistl, Parcelhub, Scurri and Parcel2Go, plus shipping rules, let you buy and print labels in bulk and send tracking back to every marketplace. Returns management. Give buyers a hosted self-service returns portal, set a return policy that decides refunds, exchanges or store credit, book rate-shopped return labels, and handle marketplace and storefront returns in one workbench. Unified buyer messaging. One inbox for eBay, Amazon, Shopify, WhatsApp, email, SMS and storefront live chat. AI drafts replies in your voice, Voice Pilot lets you answer by speaking, and calls ring in the app with the caller's order history beside them. Accounting and profit. A double-entry ledger records revenue, VAT, cost of goods and marketplace fees as orders flow through, so you see real margin per order. Bank reconciliation matches marketplace payouts line by line. Automation and growth. Build no-code automation rules, schedule social media posts to Facebook, Instagram, X, Google Business, TikTok and Pinterest, and track which posts drive sales. Custom apps, webhooks, an open API and MCP let developers and AI assistants connect safely. Every module is included in every plan, with no per-module or per-channel fees. Plans start from £199 a month with a 14-day free trial, built in Lancashire for UK and international ecommerce sellers.

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