# Top 10 Unified Communications Applications Alternatives & Competitors **Average Rating:** 4.3/5 **Total Number of Reviews:** 7 The VoIP Providers solutions below are the most common alternatives that users and reviewers compare with Unified Communications Applications. VoIP Providers is a widely used technology, and many people are seeking time saving, easy to use software solutions with software pairing, video calls, and instant messaging. Other important factors to consider when researching alternatives to Unified Communications Applications include ease of use and reliability. The best overall Unified Communications Applications alternative is GoTo Connect. Other similar apps like Unified Communications Applications are 3CX, Webex Calling, Crexendo, and Webex Suite. Unified Communications Applications alternatives can be found in [VoIP Providers](https://www.g2.com/categories/voip-providers) but may also be in [Contact Center Software](https://www.g2.com/categories/contact-center) or [Video Conferencing Software](https://www.g2.com/categories/video-conferencing). ## Best Paid & Free Alternatives to Unified Communications Applications - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - [Webex Calling](https://www.g2.com/products/webex-calling/reviews) - [Crexendo](https://www.g2.com/products/crexendo/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) ## Top 10 Alternatives to Unified Communications Applications Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Unified Communications Applications stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Marketing and Advertising, and Telecommunications, and find the best product for your business. ### 1. [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) By GoTo **Average Rating:** 4.4/5 **Total Reviews:** 1,415 GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service Reviewers say compared to Unified Communications Applications, GoTo Connect is: - Better at meeting requirements - More usable Categories in common with Unified Communications Applications: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Unified Communications Applications vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-unified-communications-applications) **Compare GoTo Connect with other alternatives:** - [GoTo Connect vs 3CX](https://www.g2.com/compare/3cx-vs-goto-connect) - [GoTo Connect vs Webex Calling](https://www.g2.com/compare/goto-connect-vs-webex-calling) - [GoTo Connect vs Crexendo](https://www.g2.com/compare/crexendo-vs-goto-connect) - [GoTo Connect vs Webex Suite](https://www.g2.com/compare/goto-connect-vs-cisco-webex-suite) - [GoTo Connect vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-goto-connect) - [GoTo Connect vs Nextiva](https://www.g2.com/compare/goto-connect-vs-nextiva) - [GoTo Connect vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-goto-connect) - [GoTo Connect vs RingEX](https://www.g2.com/compare/goto-connect-vs-ringex) - [GoTo Connect vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-goto-connect) ### 2. [3CX](https://www.g2.com/products/3cx/reviews) By 3CX **Average Rating:** 4.4/5 **Total Reviews:** 547 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution. Reviewers say compared to Unified Communications Applications, 3CX is: - Better at meeting requirements - More usable Categories in common with Unified Communications Applications: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Unified Communications Applications vs 3CX](https://www.g2.com/compare/3cx-vs-unified-communications-applications) **Compare 3CX with other alternatives:** - [3CX vs GoTo Connect](https://www.g2.com/compare/3cx-vs-goto-connect) - [3CX vs Webex Calling](https://www.g2.com/compare/3cx-vs-webex-calling) - [3CX vs Crexendo](https://www.g2.com/compare/3cx-vs-crexendo) - [3CX vs Webex Suite](https://www.g2.com/compare/3cx-vs-cisco-webex-suite) - [3CX vs Dialpad Connect](https://www.g2.com/compare/3cx-vs-dialpad-connect) - [3CX vs Nextiva](https://www.g2.com/compare/3cx-vs-nextiva) - [3CX vs Genesys Cloud CX](https://www.g2.com/compare/3cx-vs-genesys-cloud-cx) - [3CX vs RingEX](https://www.g2.com/compare/3cx-vs-ringex) - [3CX vs 8x8 Work](https://www.g2.com/compare/3cx-vs-8x8-work) ### 3. [Webex Calling](https://www.g2.com/products/webex-calling/reviews) By Cisco **Average Rating:** 4.5/5 **Total Reviews:** 635 Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a full collaboration suite running on a scalable, geo-redundant and secure global platform. Reviewers say compared to Unified Communications Applications, Webex Calling is: - Better at meeting requirements - More usable Categories in common with Unified Communications Applications: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Unified Communications Applications vs Webex Calling](https://www.g2.com/compare/unified-communications-applications-vs-webex-calling) **Compare Webex Calling with other alternatives:** - [Webex Calling vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-webex-calling) - [Webex Calling vs 3CX](https://www.g2.com/compare/3cx-vs-webex-calling) - [Webex Calling vs Crexendo](https://www.g2.com/compare/crexendo-vs-webex-calling) - [Webex Calling vs Webex Suite](https://www.g2.com/compare/webex-calling-vs-cisco-webex-suite) - [Webex Calling vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-webex-calling) - [Webex Calling vs Nextiva](https://www.g2.com/compare/nextiva-vs-webex-calling) - [Webex Calling vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-webex-calling) - [Webex Calling vs RingEX](https://www.g2.com/compare/ringex-vs-webex-calling) - [Webex Calling vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-webex-calling) ### 4. [Crexendo](https://www.g2.com/products/crexendo/reviews) By Crexendo Business Solutions **Average Rating:** 4.9/5 **Total Reviews:** 354 Crexendo is fully committed to the reliability and security of our cloud systems. Starting with a world-class data center featuring multiple levels of redundancy and the highest level of security defenses, every facet of our development is benchmarked against the maximum security and reliability standards. Crexendo is PCI Compliant, and is a registered CLEC across the United States and Canada. Reviewers say compared to Unified Communications Applications, Crexendo is: - Better at meeting requirements - More usable Categories in common with Unified Communications Applications: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Unified Communications Applications vs Crexendo](https://www.g2.com/compare/crexendo-vs-unified-communications-applications) **Compare Crexendo with other alternatives:** - [Crexendo vs GoTo Connect](https://www.g2.com/compare/crexendo-vs-goto-connect) - [Crexendo vs 3CX](https://www.g2.com/compare/3cx-vs-crexendo) - [Crexendo vs Webex Calling](https://www.g2.com/compare/crexendo-vs-webex-calling) - [Crexendo vs Webex Suite](https://www.g2.com/compare/crexendo-vs-cisco-webex-suite) - [Crexendo vs Dialpad Connect](https://www.g2.com/compare/crexendo-vs-dialpad-connect) - [Crexendo vs Nextiva](https://www.g2.com/compare/crexendo-vs-nextiva) - [Crexendo vs Genesys Cloud CX](https://www.g2.com/compare/crexendo-vs-genesys-cloud-cx) - [Crexendo vs RingEX](https://www.g2.com/compare/crexendo-vs-ringex) - [Crexendo vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-crexendo) ### 5. [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) By Cisco **Average Rating:** 4.2/5 **Total Reviews:** 18,913 Boost productivity with Webex Suite, an all-in-one, AI-powered collaboration platform for hybrid work. Securely manage meetings, calling, events, and more in one place. Reviewers say compared to Unified Communications Applications, Webex Suite is: - Better at meeting requirements Categories in common with Unified Communications Applications: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Unified Communications Applications vs Webex Suite](https://www.g2.com/compare/unified-communications-applications-vs-cisco-webex-suite) **Compare Webex Suite with other alternatives:** - [Webex Suite vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-cisco-webex-suite) - [Webex Suite vs 3CX](https://www.g2.com/compare/3cx-vs-cisco-webex-suite) - [Webex Suite vs Webex Calling](https://www.g2.com/compare/webex-calling-vs-cisco-webex-suite) - [Webex Suite vs Crexendo](https://www.g2.com/compare/crexendo-vs-cisco-webex-suite) - [Webex Suite vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-cisco-webex-suite) - [Webex Suite vs Nextiva](https://www.g2.com/compare/nextiva-vs-cisco-webex-suite) - [Webex Suite vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-cisco-webex-suite) - [Webex Suite vs RingEX](https://www.g2.com/compare/ringex-vs-cisco-webex-suite) - [Webex Suite vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-cisco-webex-suite) ### 6. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) By Dialpad **Average Rating:** 4.4/5 **Total Reviews:** 4,196 Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Reviewers say compared to Unified Communications Applications, Dialpad Connect is: - Better at meeting requirements - More usable Categories in common with Unified Communications Applications: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Unified Communications Applications vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-unified-communications-applications) **Compare Dialpad Connect with other alternatives:** - [Dialpad Connect vs GoTo Connect](https://www.g2.com/compare/dialpad-connect-vs-goto-connect) - [Dialpad Connect vs 3CX](https://www.g2.com/compare/3cx-vs-dialpad-connect) - [Dialpad Connect vs Webex Calling](https://www.g2.com/compare/dialpad-connect-vs-webex-calling) - [Dialpad Connect vs Crexendo](https://www.g2.com/compare/crexendo-vs-dialpad-connect) - [Dialpad Connect vs Webex Suite](https://www.g2.com/compare/dialpad-connect-vs-cisco-webex-suite) - [Dialpad Connect vs Nextiva](https://www.g2.com/compare/dialpad-connect-vs-nextiva) - [Dialpad Connect vs Genesys Cloud CX](https://www.g2.com/compare/dialpad-connect-vs-genesys-cloud-cx) - [Dialpad Connect vs RingEX](https://www.g2.com/compare/dialpad-connect-vs-ringex) - [Dialpad Connect vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-dialpad-connect) ### 7. [Nextiva](https://www.g2.com/products/nextiva/reviews) By Nextiva **Average Rating:** 4.5/5 **Total Reviews:** 3,584 The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere. Reviewers say compared to Unified Communications Applications, Nextiva is: - Better at meeting requirements Categories in common with Unified Communications Applications: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Unified Communications Applications vs Nextiva](https://www.g2.com/compare/nextiva-vs-unified-communications-applications) **Compare Nextiva with other alternatives:** - [Nextiva vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-nextiva) - [Nextiva vs 3CX](https://www.g2.com/compare/3cx-vs-nextiva) - [Nextiva vs Webex Calling](https://www.g2.com/compare/nextiva-vs-webex-calling) - [Nextiva vs Crexendo](https://www.g2.com/compare/crexendo-vs-nextiva) - [Nextiva vs Webex Suite](https://www.g2.com/compare/nextiva-vs-cisco-webex-suite) - [Nextiva vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-nextiva) - [Nextiva vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-nextiva) - [Nextiva vs RingEX](https://www.g2.com/compare/nextiva-vs-ringex) - [Nextiva vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-nextiva) ### 8. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) By Genesys **Average Rating:** 4.4/5 **Total Reviews:** 1,555 The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. Categories in common with Unified Communications Applications: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Unified Communications Applications vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-unified-communications-applications) **Compare Genesys Cloud CX with other alternatives:** - [Genesys Cloud CX vs GoTo Connect](https://www.g2.com/compare/genesys-cloud-cx-vs-goto-connect) - [Genesys Cloud CX vs 3CX](https://www.g2.com/compare/3cx-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Webex Calling](https://www.g2.com/compare/genesys-cloud-cx-vs-webex-calling) - [Genesys Cloud CX vs Crexendo](https://www.g2.com/compare/crexendo-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Webex Suite](https://www.g2.com/compare/genesys-cloud-cx-vs-cisco-webex-suite) - [Genesys Cloud CX vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Nextiva](https://www.g2.com/compare/genesys-cloud-cx-vs-nextiva) - [Genesys Cloud CX vs RingEX](https://www.g2.com/compare/genesys-cloud-cx-vs-ringex) - [Genesys Cloud CX vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-genesys-cloud-cx) ### 9. [RingEX](https://www.g2.com/products/ringex/reviews) By RingCentral **Average Rating:** 4.2/5 **Total Reviews:** 1,408 AI-powered communications that redefines customer engagement for modern teams. Reviewers say compared to Unified Communications Applications, RingEX is: - Better at meeting requirements Categories in common with Unified Communications Applications: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Unified Communications Applications vs RingEX](https://www.g2.com/compare/ringex-vs-unified-communications-applications) **Compare RingEX with other alternatives:** - [RingEX vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-ringex) - [RingEX vs 3CX](https://www.g2.com/compare/3cx-vs-ringex) - [RingEX vs Webex Calling](https://www.g2.com/compare/ringex-vs-webex-calling) - [RingEX vs Crexendo](https://www.g2.com/compare/crexendo-vs-ringex) - [RingEX vs Webex Suite](https://www.g2.com/compare/ringex-vs-cisco-webex-suite) - [RingEX vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-ringex) - [RingEX vs Nextiva](https://www.g2.com/compare/nextiva-vs-ringex) - [RingEX vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-ringex) - [RingEX vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-ringex) ### 10. [8x8 Work](https://www.g2.com/products/8x8-work/reviews) By 8x8 **Average Rating:** 4.2/5 **Total Reviews:** 932 8x8 Work offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner. Categories in common with Unified Communications Applications: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Unified Communications Applications vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-unified-communications-applications) **Compare 8x8 Work with other alternatives:** - [8x8 Work vs GoTo Connect](https://www.g2.com/compare/8x8-work-vs-goto-connect) - [8x8 Work vs 3CX](https://www.g2.com/compare/3cx-vs-8x8-work) - [8x8 Work vs Webex Calling](https://www.g2.com/compare/8x8-work-vs-webex-calling) - [8x8 Work vs Crexendo](https://www.g2.com/compare/8x8-work-vs-crexendo) - [8x8 Work vs Webex Suite](https://www.g2.com/compare/8x8-work-vs-cisco-webex-suite) - [8x8 Work vs Dialpad Connect](https://www.g2.com/compare/8x8-work-vs-dialpad-connect) - [8x8 Work vs Nextiva](https://www.g2.com/compare/8x8-work-vs-nextiva) - [8x8 Work vs Genesys Cloud CX](https://www.g2.com/compare/8x8-work-vs-genesys-cloud-cx) - [8x8 Work vs RingEX](https://www.g2.com/compare/8x8-work-vs-ringex) ## Explore Articles - [What is the top-rated location intelligence platform for real estate?](https://www.g2.com/discussions/what-is-the-top-rated-location-intelligence-platform-for-real-estate) - [Best app for board meeting organization](https://www.g2.com/discussions/best-app-for-board-meeting-organization) - [Which is the best app for hosting virtual events](https://www.g2.com/discussions/which-is-the-best-app-for-hosting-virtual-events) - [Best EOR software for tech startups](https://www.g2.com/discussions/what-s-the-best-eor-software-for-tech-startups) - [Top CPaaS providers for tech companies](https://www.g2.com/discussions/top-cpaas-providers-for-tech-companies-by-business-size) - [What platform provides analytics on translation quality and turnaround times?](https://www.g2.com/discussions/what-platform-provides-analytics-on-translation-quality-and-turnaround-times) ## Spotlight Categories - [Performance Management Software](https://www.g2.com/categories/performance-management) - [Email Marketing Software](https://www.g2.com/categories/email-marketing) - [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking)