I like that Unicommerce is integrated through API for most marketplaces, allowing us to sync our order flow every 5 minutes. This helps us process orders within the given TAT and manage our multiple warehouses efficiently. It seldomly is down, providing accurate live order status. I appreciate that all data is captured, which helps build our strategy to scale our business. The sale and return data, as well as data for filing GST returns and inventory reports to plan production, are particularly beneficial. Managing multiple portals with a single OMS helps expose inventory to all portals in real time. Additionally, the initial setup was a great experience. We are very happy with prompt support by our account manager Mr Ankit & MrSanchit our onbording POC which helps to address training of our staff and day to day issue resolution Review collected by and hosted on G2.com.

I think there should be one tool for account reconciliation which is available separately today. Multiple portals have multiple commission structures across categories, also deductions in terms of logistic charges, marketing charges need to be captured, so it should help in mapping the amount received from platforms versus various deductions done at order level to get a profitability view at SKU/order level. Review collected by and hosted on G2.com.

It makes complex e-commerce operations simple, automated and scalable from one single system. Review collected by and hosted on G2.com.

Unicommerce is powerful but not simple.. Review collected by and hosted on G2.com.

the reliability in the software. the glitches have been minimum. Review collected by and hosted on G2.com.

the support and reliability have been great, so nothing as such to dislike about Review collected by and hosted on G2.com.

I really appreciate Unicommerce for its all-in-one system, which offers streamlined inventory and order management. Its ability to centralize inventory management and facilitate smooth operations across multiple marketplaces is incredibly valuable. I love the smooth order processing and the ease of managing returns. The user-friendly dashboard is another aspect I find commendable, as it simplifies our workflow. Furthermore, the analytics and reporting features are very useful, especially for tracking performance and aiding in decision-making. The initial setup process was smooth, allowing our team to get started with minimal challenges. Overall, I rate it highly for its efficiency and ease of use, awarding it a 9 out of 10. Review collected by and hosted on G2.com.

Sometimes the system slows down, affecting operations, particularly during purchases. Additionally, there are a few features that could be more user-friendly, which would enhance the overall usability of the software. Review collected by and hosted on G2.com.

I really appreciate Unicommerce for its inventory sync and order sync capabilities, which are crucial for my operations. I also value the RTO data capturing feature, and I find the channel-wise report very useful. Additionally, the ability to manage stock transfer through Gatepass is a feature I find beneficial. The transaction visibility and E-commerce order processes in Unicommerce are excellent and have prompted me to switch from my previous product. The initial setup of Unicommerce was very easy for me, especially since it's my second time going live with it. Review collected by and hosted on G2.com.

I dislike the issues with B2B RTO, as sometimes the API breaks, and there's limited customization in reports. Review collected by and hosted on G2.com.

I like Unicommerce for its strong integration with Amazon, Flipkart, and other platforms, along with its support for API-based syncing which helps in scaling operations smoothly. The fast order syncing from marketplaces to Unicommerce with minimal lag in order status updates is great. I appreciate the smooth workflow enabled by batch processing for invoice generation and label downloads. Real-time stock updates from all channels are fantastic, and the quick access to report SKU-level data is a huge plus. I also enjoy the end-to-end visibility, as everything from order creation to dispatch and returns is tracked in one place. Review collected by and hosted on G2.com.

I don't like the reports customization. Review collected by and hosted on G2.com.

Unicommerce has become the backbone of our e-commerce operations. We use almost every feature — from order processing and inventory management to marketplace integrations and reporting — and everything works seamlessly together. The platform has helped us save a huge amount of time, reduce manual errors, and get much better visibility across all our channels. Their analytics and reporting tools especially make decision-making faster and more data-driven. Review collected by and hosted on G2.com.

The platform works very well overall, but the call support experience could definitely be improved. Faster response times and more proactive communication would make the support experience excellent. Review collected by and hosted on G2.com.

Unicommerce is its ability to manage orders and inventory in one place, making operations faster and more accurate. It also provides real-time stock updates and smooth integration with marketplaces, which helps reduce errors and improves overall efficiency. Review collected by and hosted on G2.com.

Overall unicommerce is best and sometime i feel error messages are sometimes unclear, making troubleshooting is difficult Review collected by and hosted on G2.com.

I like that Unicommerce is easy to use and helps manage all processes smoothly. It allows me to reflect all the inventory on our e-commerce platform with one click and reflects all portal orders on Unicommerce. Review collected by and hosted on G2.com.

I find it frustrating when Unicommerce sometimes doesn't work properly, and there are times when the servers are down. There's also an issue with orders not reflecting properly and inventory reflection problems. I think these issues need fixing. Review collected by and hosted on G2.com.

I use Unicommerce for its OMS and channel integrations, which I like a lot. Orders sync in real-time, and the dispatch process is very smooth. I can find all major channels where I want to sell my products, and their integrations are also very fast. Additionally, whenever we encounter any small problems, our account manager is available and resolves them on priority. Review collected by and hosted on G2.com.

GST compliance and Tally integration don't work properly for us. We have to develop an additional tool to move data from Unicommerce to Tally. Review collected by and hosted on G2.com.