[ UNGUESS Reviews ](https://www.g2.com/products/unguess/reviews) [ UNGUESS Reviews ](https://www.g2.com/products/unguess/reviews) # UNGUESS Features ##### ## User Response Methods (6) Survey Text-based surveys or quizzes related to user experience. Video Snippets Individually recorded video clips based on situations or prompts. Video Interview One-on-one video conferences with users. Photo Submission Screenshots or in-context photos sent in from users. Text/Notes Text responses to situational prompts. Commenting/Notes Leave comments and notes on documents for others to view Show More ##### ## Participant Selection (5) In-App Intercepting users during application usage. In-Store Intercepting customers during in-person shopping experience. On-Site Intercepting visitors while on particular webpage. Recruitment Pool Vendor-provided database of respondents. Single Sign On Allow users to access multiple services after entering their login credentials once Show More ##### ## Insights (4) Analytics Actionable data generated from user responses. Collaboration Collaborative tools for analyzing or repurposing responses. Sorting Tools for tagging, storing, and searching responses. Visual Analytics Interact with data visualization elements, such as charts and graphs, to drill down into data Show More ##### ## Functionality (11) Crowd Testing Source software, website, or application testing to diverse pool of test users. Feedback Tracking Provide manual or automated feedback tracking regarding software, website, or application functions and errors. Integration Integrate with other software testing, product management, and development platform tools. Requirements Set requirements for testing which the software, website, or application would need to pass. Logging Record software, website, application, and test users actions with fullscale logging to track actions and errors. Test Repository Build, collect, and store all necesary software tests and test cases in one location. Integration Integrates with software testing tools and other development software. Test Diversity Supports multiple testing types (e.g., regression, smoke) and methods (e.g., integration, performance). Individual Page Auditing Contains page by page auditing tools to determine accessibility Quality Assurance Dashboard Provides users with quality assurance dashboards to help track exactly how accessible your site is Integration Software is available as an integration for a larger platform. Show More ##### ## Admin (1) Test Analysis Provide test result metrics in text and visual representations. Show More ##### ## Management (3) Reporting Deliver reporting and metrics around test cases, uses, and results. Version Control Retain previous versions of tests and test cases. Scaling Scale to handling thousands or tests, cases, and users without loss of functionality or efficiency. Show More ##### ## Bug Reporting (3) User Reports & Feedback Give users in-app method of reporting bugs and leaving general performance feedback. Tester Reports & Feedback Give testers in-app method of reporting bugs and leaving general performance feedback. Team Reports & Comments Give team members method of reporting bugs and leaving comments on bug status. Show More ##### ## Bug Monitoring (3) Analytics Provide reproducible, insightful info surrounding bug and crash scenarios. Bug History Track history of bug status by application version, date, etc. Data Retention Store bug tracking data for an appropriate and useful amount of time. Show More ##### ## Risk Analysis (3) Risk Scoring Identifies and scores potential network security risks, vulnerabilities, and compliance impacts of attacks and breaches. Reporting Creates reports outlining log activity and relevant metrics. Risk-Prioritization Allows for vulnerability ranking by customized risk and threat priorities. Show More ##### ## Vulnerability Assesment (4) Vulnerability Scanning Analyzes your existing network and IT infrastructure to outline access points that can be easily compromised. Vulnerability Intelligence Stores information related to common vulnerabilities and how to resolve them once incidents occur. Contextual Data Identify risk data attributes such as description, category, owner, or hierarchy. Dashboards Provides the ability to create custom reporting dashboards to further explore vulnerability and risk data. Show More ##### ## Automation (4) Automated Remediation Reduces time spent remedying issues manually. Resolves common network security incidents quickly. Workflow Automation Streamlines the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process. Security Testing Allows users to perfrom hands-on live simulations and penetration tests. Test Automation Runs pre-scripted vulnerability scans and security tests without requiring manual work. Show More ##### ## Support (2) Recommendations Offers recommendations on how to resolve an accessibility compliance issue. Progress Tracking Tracks progress toward site-wide accessibility compliance. Show More ##### ## Reporting (2) Page Reports Provides accessibility compliance reports for individual pages. Broken Link Checker Checks for broken links on webpages. Show More ##### ## Generative AI (3) AI Text Summarization Condenses long documents or text into a brief summary. Generative AI Use AI to generate content in the form of text, images, videos, etc. AI Text-to-Speech Simulates human-like speech from text inputs. Show More ##### ## Agentic AI - Bug Tracking (5) Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Assignment Management Assign issues and tasks based on availability or required skills Prioritization Arrange tasks based on the level of priority or urgency Show More ##### ## Agentic AI - Digital Accessibility Tools (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Additional Functionality (143) API Application programming interface that allows for integration with other systems/databases Audit Trail A record of all activities within the system, including user access, changes made, etc. Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Projections Estimate or forecast of a future scenario based on the study of present trends Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Ticket Management Track, manage, or resolve user requests and IT incidents/issues Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Status Tracking Track the status over time for a request, process, asset, or transaction Progress Tracking Reporting on how each user, task or process has advanced since its initiation Workflow Management Create, design and manage workflows for repetitive tasks Project Time Tracking Measure time to completion or hours worked for projects Issue Tracking Record and follow the progress of every issue Configurable Workflow Configure existing workflows to meet your organization's needs Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Agile Methodologies Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Customizable Fields Customize data fields to support various needs and use cases Backlog Management The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Real-Time Updates Receive system updates as soon as any changes are made Single Sign On Allow users to access multiple services after entering their login credentials once Generative AI Use AI to generate content in the form of text, images, videos, etc. Task Scheduling Track and manage the scheduling of tasks Activity Tracking Track and document all activities across devices, networks, and other systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Task Management Create, manage and track all task activities and progression Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Project Planning Organize and schedule projects Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Code Repository Integration Connect to code repositories (e.g., Git or SVN) to import a project or automate the scanning of source code Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Email Management Manage, store and organize emails within the system or via third-party apps Knowledge Base Management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Multiple Projects Ability to handle several projects simultaneously Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users File Management Create, save, and store files Issue Management Identify and respond to unexpected problems or failures (ie. "negative events") Task Planning Data Visualization Graphical representation of data Bug/Issue Capture The creation of a bug/issue ticket, submitted by a team member, customer or end user Bug Tracking Monitor and track bugs and issues in the system. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Commenting/Notes Leave comments and notes on documents for others to view @mentions An @mention is a way to tag or notify a specific person about a message/post Third-Party Integrations Set up connections to third-party platforms to improve business processes Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Task Progress Tracking Track the status and progress of tasks Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Access Controls/Permissions Define levels of authorization for access to specific files or systems User Journeys Track user's interaction with the prototype Usability Testing Process of evaluating a product or website by testing it with representative users. Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product For Mobile Compatible with mobile devices A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Data Visualization Graphical representation of data API Application programming interface that allows for integration with other systems/databases Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Unmoderated Testing Screen Activity Recording Capture what is happening on a computer screen Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Software Testing Management Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Customizable Questions Tailored or customizable questions for more targeted and relevant data collection Heatmaps A visual display that uses a color spectrum to show how visitors interact with areas of a web page Prototype Creation Create, manage and access prototypes to capture design concepts and test on users Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Customer Segmentation Process of dividing customers into groups based on common characteristics Data Import/Export Import and export data to and from software applications Trend Analysis Review data from past periods to reveal recurring tendencies and predict future performance User Research Analysis Analyze and gain insights into user experience Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Third-Party Integrations Set up connections to third-party platforms to improve business processes For Websites Software is used for working on online pages Issue Tracking Record and follow the progress of every issue Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Surveys & Feedback Gauge satisfaction and receive information for improvement and success Customizable Branding Add customized logos and colors to align with company branding User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Design Management Collaborate on creating a product by sharing and adjusting designs through a shared portal Multi-Language Manage and support multiple languages Real-Time Data Receive data and information in real time Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Customizable Fields Customize data fields to support various needs and use cases Moderated Usability Testing Conduct user tests while watching/moderating the session Quantitative Metrics Metrics that are measured statistically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Categorization/Grouping Organize and group data or items based on various criteria Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Conversion Rate Optimization Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Video recording/Transcriptions Recorded video session of the tests Customizable Categories Annotations Highlight content and/or make notations about parts of content Performance Testing Allows developers to check if their applications/web browsers are running as expected. Benchmarking Compare key metrics for the business against prominent players in the industry Question Library Pre-written repository of questions that can be reused within a course or for assessment or interviews Customizable Reports Alter the layout and content of reports Projections Estimate or forecast of a future scenario based on the study of present trends Survey/Poll Management Create and administer polls and surveys Assessment Management Creation, administration, and evaluation of assessments or tests Activity Tracking Track and document all activities across devices, networks, and other systems Video Support Supports various video file formats Demographic Data Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Workflow Management Create, design and manage workflows for repetitive tasks Geotargeting Geographic location of visitors determines behavior of the software Access Controls/Permissions Define levels of authorization for access to specific files or systems Email Reminders Reminders sent via email Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Commenting/Notes Leave comments and notes on documents for others to view Approval Workflow Route documents and other data through one or more stakeholders for review and approval Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Task Management Create, manage and track all task activities and progression Generative AI Use AI to generate content in the form of text, images, videos, etc. Test Case Management Create, plan, track, organize, and store test cases to ensure that quality and workability requirements are met Quality Assurance Systematic evaluation of various aspects of a project or service to prevent defects or issues Risk Management Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Access Controls/Permissions Define levels of authorization for access to specific files or systems Testing Scripts Pre-written scripts that simulate situations within each test Templates Sample files or documents that could be customized as needed or used as is Customizable Fields Customize data fields to support various needs and use cases Data Import/Export Import and export data to and from software applications Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Audit Trail A record of all activities within the system, including user access, changes made, etc. Issue Tracking Record and follow the progress of every issue Automated Testing Execution of software tests by leveraging automation tools Traceability Track and document the history, application, or location of an item or activity Prioritization Arrange tasks based on the level of priority or urgency Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Single Sign On Allow users to access multiple services after entering their login credentials once Milestone Tracking Monitor task progress and planned accomplishments to better manage project status Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Repository Management Review, track, and manage various types of local and remote repositories Multiple Test Types Supports multiple types of tests such as exploratory, behavior-driven development (BDD), and more. Requirements Management Enables creation, management, and tracking of product requirements & features during product production/development Parameterized Testing Allows developers to run the same test over and over again using different values Test Run Tracking Defect Tracking Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Screen Capture Save a screenshot of your desktop as an image Show More ## Top-Rated Alternatives [ ![BrowserStack](https://images.g2crowd.com/uploads/product/hd_favicon/3ca9b46ef0b185152cca0a47ab28a78f/browserstack-browserstack.svg "BrowserStack") BrowserStack 4.4/5(3,351) ](https://www.g2.com/products/browserstack/reviews) [ ![TestRail](https://images.g2crowd.com/uploads/product/hd_favicon/64ea25a7281bf2a8ae6a17f3c423d025/testrail.svg "TestRail") TestRail 4.4/5(611) ](https://www.g2.com/products/testrail/reviews) [ ![Tuskr](https://images.g2crowd.com/uploads/product/hd_favicon/f6aad147a17c6b67fe63dc9f7e79bb15/tuskr.svg "Tuskr") Tuskr 4.6/5(636) ](https://www.g2.com/products/tuskr/reviews) [ View All Alternatives ](https://www.g2.com/products/unguess/competitors/alternatives) ##### Categories on G2 [ Bug Tracking ](https://www.g2.com/categories/bug-tracking)[ User Research ](https://www.g2.com/categories/user-research)[ Test Management ](https://www.g2.com/categories/test-management) [ Digital Accessibility Tools ](https://www.g2.com/categories/digital-accessibility-tools)[ Risk-Based Vulnerability Management ](https://www.g2.com/categories/risk-based-vulnerability-management)[ Crowd Testing Tools ](https://www.g2.com/categories/crowd-testing-tools) Show More ##### Explore More [ What on-premise data integration solutions offer a no-code workflow builder that lets data engineers handle complex transformations without writing custom SQL for every pipeline? ](https://www.g2.com/discussions/on-premise-data-integration-what-on-premise-data-integration-solutions-offer-a-no-code-workflow-builder-that-lets-data-engineers)[ What is the most affordable remote desktop software for SMBs? ](https://www.g2.com/discussions/what-is-the-most-affordable-remote-desktop-software-for-smbs)[ Which solution is most cost-effective for real estate firms? ](https://www.g2.com/discussions/which-solution-is-most-cost-effective-for-real-estate-firms) [ Best SAP apps for small businesses ](https://www.g2.com/discussions/best-sap-apps-for-small-businesses)[ Best candidate relationship management software for agencies ](https://www.g2.com/discussions/best-candidate-relationship-management-software-for-agencies)[ Which freelance platforms are most reliable based on reviews from project managers who want to avoid costly hiring mistakes? ](https://www.g2.com/discussions/which-freelance-platforms-are-most-reliable-based-on-reviews-from-project-managers-who-want-to-avoid-costly-hiring-mistakes) Show More [ What on-premise data integration solutions offer a no-code workflow builder that lets data engineers handle complex transformations without writing custom SQL for every pipeline? ](https://www.g2.com/discussions/on-premise-data-integration-what-on-premise-data-integration-solutions-offer-a-no-code-workflow-builder-that-lets-data-engineers)[ What is the most affordable remote desktop software for SMBs? ](https://www.g2.com/discussions/what-is-the-most-affordable-remote-desktop-software-for-smbs)[ Which solution is most cost-effective for real estate firms? ](https://www.g2.com/discussions/which-solution-is-most-cost-effective-for-real-estate-firms) [ Best SAP apps for small businesses ](https://www.g2.com/discussions/best-sap-apps-for-small-businesses)[ Best candidate relationship management software for agencies ](https://www.g2.com/discussions/best-candidate-relationship-management-software-for-agencies)[ Which freelance platforms are most reliable based on reviews from project managers who want to avoid costly hiring mistakes? ](https://www.g2.com/discussions/which-freelance-platforms-are-most-reliable-based-on-reviews-from-project-managers-who-want-to-avoid-costly-hiring-mistakes)