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UNGUESS Reviews & Product Details

UNGUESS Overview

What is UNGUESS?

UNGUESS is the crowdsourcing platform for effective testing and real insights Launch effective testing. Engage a real crowd of skilled humans. Get powerful insights and answers at any time needed. With UNGUESS you have much more than a crowdtesting platform: it’s everything your digital solutions deserve, in one place. Learn more: https://unguess.io/

UNGUESS Details
Languages Supported
English, Italian
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Product Description

What is UNGUESS? UNGUESS is the crowdsourcing and crowdtesting platform for effective testing and real insights Why UNGUESS? UNGUESS provides a platform that allows its clients to improve the usability and security of their digital assets, providing effective testing and early insights by leveraging global vetted communities. Learn more: https://unguess.io/


Seller Details
Seller
UNGUESS
Year Founded
2015
HQ Location
Milan, IT
LinkedIn® Page
www.linkedin.com
378 employees on LinkedIn®

LM
Overview Provided by:

Recent UNGUESS Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Exemplary Crowdtesting Excellence: Our Experience with Reliable UX and Software Quality Evaluation"
What stands out most about UNGUESS is their unwavering reliability in conducting comprehensive UX and software tests, aligning perfectly with our i...
Alice M.
AM
Alice M.Mid-Market (51-1000 emp.)
4.5 out of 5
"The best User Testing Consulting firm and platform"
The completeness of the offering, any kind of User Testing methodology is available, Behavioural researchers are strongly skilled and the owned pla...
CV
Cristian V.Enterprise (> 1000 emp.)
5.0 out of 5
"Excellence in research: advanced and reliable insights"
Results and reliable insights through high-quality research for the launch of Sky Glass, for the review of privacy consents, for the review of the ...
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1 person requested security information

UNGUESS Media

UNGUESS Demo - Campaign Dashboard
A glance at our Campaign Dashboard, where our users can see and analyze their tests performance
UNGUESS Demo - Test Launching Hub
Here is where your tests will come to life
UNGUESS Demo - Reports, Features and Integrations
All of your campaign reports can be seen on our interactive dashboards, and are easily downloadable in different formats (pdf, csv, xlxs)
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27 UNGUESS Reviews

4.8 out of 5
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27 UNGUESS Reviews
4.8 out of 5
27 UNGUESS Reviews
4.8 out of 5

UNGUESS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UNGUESSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about UNGUESS?

What stands out most about UNGUESS is their unwavering reliability in conducting comprehensive UX and software tests, aligning perfectly with our institutional and e-commerce objectives.

Their precise evaluations have significantly contributed to enhancing the user experience on our website, ensuring the reliability and quality of our software.

Through their high-quality digital testing, we've successfully addressed critical challenges, and their effective approach to work continues to exceed our expectations. Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

Although our collaboration with UNGUESS has been commendable, we see an opportunity for improvement in the integration of various information management systems.

Efficient management of these systems is crucial for sustaining and preserving the achieved results in the long term. Review collected by and hosted on G2.com.

What problems is UNGUESS solving and how is that benefiting you?

UNGUESS has been instrumental in solving key challenges, resulting in substantial benefits for us. Firstly, their solutions have significantly increased the efficiency of our resources, allowing us to achieve more with the same or even fewer resources. Secondly, their proactive approach has enabled us to anticipate and address potential issues in a timely manner, preventing disruptions and ensuring smooth operations. Lastly, the confidence instilled by UNGUESS's solutions is invaluable, providing assurance that our business is heading in the right direction for both customers and stakeholders. Overall, their problem-solving capabilities have played a vital role in optimizing our operations and fostering positive outcomes. Review collected by and hosted on G2.com.

Alice M.
AM
Chief Innovation Officer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UNGUESS?

The completeness of the offering, any kind of User Testing methodology is available, Behavioural researchers are strongly skilled and the owned platform is a tech excellence with AI features. Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

They improve day by day also listening to our feedbacks, so nothing to say Review collected by and hosted on G2.com.

What problems is UNGUESS solving and how is that benefiting you?

We understand user frictions and user pain points and we can go deeply to the reasons Review collected by and hosted on G2.com.

Luca A.
LA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UNGUESS?

Very well organized and skilled in handling even the most complex requests.

Capable of performing different types of tests according to needs. Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

In general, nothing particular or specific to report: every test session conducted has always provided useful information.

A couple of notes on the platform:

1. I would like it if on the "Bug Collection" page it were possible to resize the column with the list of bugs and the one with the details of the selected bug: this way I could read the details better without needing to open the specific bug page, which I rarely visit.

2. I would expect the "Download this media" button to directly download the selected image or video, instead of opening a browser tab from which to then download the item. Review collected by and hosted on G2.com.

What problems is UNGUESS solving and how is that benefiting you?

Thanks to Unguess, we are able to find and consequently resolve malfunctions of our product that are difficult to identify on our own. Additionally, through specific test sessions, we also manage to obtain suggestions on how to optimize the user experience of the product. Review collected by and hosted on G2.com.

AD
Functional Analyst & Application Tester
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UNGUESS?

The flexibility and methodology used that allow understanding all test cases. Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

There is little to say, they are very effective in everything. Review collected by and hosted on G2.com.

What problems is UNGUESS solving and how is that benefiting you?

Unguess helped me find a large number of bugs for my product that I would never have found without their help. It also served to make graphical improvements and make the experience more user-friendly. Review collected by and hosted on G2.com.

Chiara S.
CS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UNGUESS?

- Excellent testing methodologies

- Excellent usability of the platform

- Large community of testers worldwide

- Effectiveness and speed in supporting our needs Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

I can't think of a particular reason for dissatisfaction... Review collected by and hosted on G2.com.

What problems is UNGUESS solving and how is that benefiting you?

- We obtained a User Experience pre-approved by our users even before the launch

- It helps us confirm or not business and/or UX choices on the digital product. Review collected by and hosted on G2.com.

Alessio P.
AP
Digital Marketing-Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UNGUESS?

The possibility to view the results while the test is ongoing

Results clearly showed

Respect of deadlines and timing

All the data collected are very usefull

Effectiveness of bug finding and usabikity tests Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

Nothing in particular, they're doing well Review collected by and hosted on G2.com.

What problems is UNGUESS solving and how is that benefiting you?

Improve the Software Quality of our product, with every release

Approved User Experience from our users even before launch

Automatic responses to all the reviews of our app in stores Review collected by and hosted on G2.com.

Loris R.
LR
Analysis and Test Team Supervisor
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UNGUESS?

With Unguess we have found a strong partner for various activities in our IT projects. Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

To date we have not found any weaknesses in the collaboration. Review collected by and hosted on G2.com.

What problems is UNGUESS solving and how is that benefiting you?

We met Unguess and started collaborating initially for some IT projects, in particular for the UAT testing phases on different types of devices. Review collected by and hosted on G2.com.

CV
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about UNGUESS?

Results and reliable insights through high-quality research for the launch of Sky Glass, for the review of privacy consents, for the review of the Sky invoice, etc. Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

nothing relevant to report that has not already been addressed Review collected by and hosted on G2.com.

What problems is UNGUESS solving and how is that benefiting you?

We obtained a pre-approved Customer Experience from our clients even before the launch. Review collected by and hosted on G2.com.

Response from Luca Montecchi of UNGUESS

Thank you for your review, Cristian! It is thanks to the trust of customers like you that UNGUESS can continue to grow.

See how UNGUESS improved
Simone G.
SG
E-commerce e CRM Project Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about UNGUESS?

Reliable results through high-quality digital tests, availability, and attention to meeting customer needs. Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

I can't think of a particular reason for dissatisfaction as they are very attentive to customer needs and have always demonstrated great flexibility and adaptability. Review collected by and hosted on G2.com.

What problems is UNGUESS solving and how is that benefiting you?

We obtained a pre-approved User Experience from our users even before the launch.

Thanks to the support of Unguess, we applied important corrections before the live launch of important projects. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UNGUESS?

G2 is simple to use. The platform is intuitive and allows you to quickly monitor the progress of the campaign by extracting results in real time. The output is of high quality and always very accurate. Review collected by and hosted on G2.com.

What do you dislike about UNGUESS?

I don't know what to point to. I didn't find anything that I disliked. Review collected by and hosted on G2.com.

What problems is UNGUESS solving and how is that benefiting you?

UNGUESS helped us to testing how mature was the level of the solution that we were implementing in our infrastructure. Thanks to UNGUESS we were able to understand the preferences and needs of our customers and to improve, where necessary, the performances. Review collected by and hosted on G2.com.