[ Ungapped Reviews ](https://www.g2.com/products/ungapped/reviews) [ Ungapped Reviews ](https://www.g2.com/products/ungapped/reviews) # Ungapped Features ##### ## Integration (6) Data Import & Export Tools Tools for importing/exporting data to/from the platform to support campaign setup and reporting. Integration APIs Supports extensibility through APIs to build and manage integrations with third-party tools. Breadth of Partner Applications "Offers a wide range of plug-and-play integrations with third-party applications. " CRM Integration Integrates with CRM software, which can help provide context to your mailing lists. Social Media Integration Integrates with Social Media platforms, which can help expand your reach. E-Commerce Integration Integrates with e-commerce platforms, which can link directly to your online store. Show More ##### ## Email Marketing (9) Email and Mobile Preview Make sure subscribers see email as intended. View emulated inboxes of major email providers and mobile devices (e.g., iOS, Android) to resolve rendering issues. Manage Email Lists List management tools include importing and maintaining subscriber data. Manage list segmentation, profile attribute management, and delivery status. Subscribers self-manage preferences. High-Volume Sending Ability to send thousands of unique, personalized emails per second. Building and Personalizing Emails Tools for designing, editing, and personalizing email content for recipients. Sending Outbound Emails Supports the ability to send outbound email campaigns to external recipients. Manage Email Deliverability Maximizes inbox placement by managing spam compliance and sender reputation. Automated Email Responses Automatically respond to user actions or triggers with predefined email messages. Multi-user Account Enables multiple users to login to the same account to maintain a single account for your entire marketing team. Surveys Ability to send secure and personalized survey invites to your contact list. Show More ##### ## Reporting & Analytics (2) A/B Testing Run A/B tests on subject lines, areas of content (both images and text), from names, or send dates. Basic Reporting Basic campaign performance reporting such as delivery, open, click, and unsubscribe rates. Show More ##### ## Templates (4) Text and Themes Allow users to edit text and themes on email templates Stock Images Provide a library of stock images to use for emails Proofing Offer email proofing capabilities Mobile Responsive Provide mobile responsive email templates Show More ##### ## Edit (3) Pre-Made Offer pre-made email templates Build Allow users to create their own email templates HTML Use drag-and-drop HTML editing to create email templates Show More ##### ## Logistics (4) Analytics Provide analytics reporting so that users can see how their campaigns perform Issues Allow for users to identify potential issues that would stop their emails from sending Integrations Integrate with email software or email marketing and marketing automation platforms Shareable Link Ability to share email templates via a link to collect feedback on the created emails easily Show More ##### ## Text Messaging (7) Bulk SMS Enables users to send mass text message campaigns Two-Way Text Messaging Facilitates two-way text messaging to encourage consumer engagement and loyalty Text Scheduler Provides the ability to schedule single or bulk text messages to recipients on a specific date and time Automatic Replies Provides automatic text message replies to recipients Automatic URL Shortening Provides automatic URL shortening to use less characters via text MMS Marketing Sends out multimedia via text messages, such as coupons, pictures, and audio Personalization Offers features for personalizing text messages based on customer information or past behavior Show More ##### ## SMS Platform (3) Reporting Provides pre-built or customizable performance reports Automation Automates tasks and features for added convenience API Integration Facilitates the integration of text messaging into existing business applications through an SMS gateway API Show More ##### ## Survey Management (4) Survey Builder Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor Question Types Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings Templates Offers pre-built templates for creating surveys with different audiences or use cases Survey Distribution Provides tools for distributing surveys through email, SMS, social media, etc. Show More ##### ## Survey Customization (4) Branching/Skip Logic Helps create more intelligent surveys based on respondent's actions and answers Branding Allows users to customize survey colors, logos, and URLs to match company branding Multimedia Support Ability to embed videos, photos, or other rich media Multilingual Surveys Allows for creation of surveys in different languages and advanced survey translation Show More ##### ## Survey Insights (4) Reporting & Analytics Provides tools to visualize and analyze data BI Tools Integration Allows integration with third -party reporting and business intelligence applications Data Exporting Allows users to export reports from the product into an .xsl, .csv, or .pdf file Permissions Allows administrators to set permissions on viewing, filtering, or sharing survey results Show More ##### ## Generative AI (4) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Agentic AI - SMS Marketing (6) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Email Marketing (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Cross-system Integration Works across multiple software systems or databases Show More ##### ## Agentic AI - Email Template Builder (2) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Show More ##### ## Agentic AI - Survey (3) Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## AI Automation - SMS Marketing (1) AI SMS Uses AI to automate audience targeting, SMS message personalization, and performance optimization. Show More ##### ## AI Content Generation - SMS Marketing (1) AI SMS Use AI to generate personalizaed SMS copy for SMS campaigns Show More ## Top-Rated Alternatives [ ![Intuit Mailchimp Email Marketing](https://images.g2crowd.com/uploads/product/hd_favicon/302d00e021ff406c195b03ba50832862/intuit-mailchimp-email-marketing.svg "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,981) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ ![EZ Texting](https://images.g2crowd.com/uploads/product/hd_favicon/2ce0a035c97046a262711add6cb35797/ez-texting.svg "EZ Texting") EZ Texting 4.5/5(744) ](https://www.g2.com/products/ez-texting/reviews) [ ![MailerLite](https://images.g2crowd.com/uploads/product/hd_favicon/fd803899a94561a5fd16878a5fcb17d9/mailerlite.svg "MailerLite") MailerLite 4.6/5(1,111) ](https://www.g2.com/products/mailerlite/reviews) [ View All Alternatives ](https://www.g2.com/products/ungapped/competitors/alternatives) ##### Categories on G2 [ Survey ](https://www.g2.com/categories/survey)[ SMS Marketing ](https://www.g2.com/categories/sms-marketing)[ Email Marketing ](https://www.g2.com/categories/email-marketing) [ Email Template Builder ](https://www.g2.com/categories/email-template-builder) Show More ##### Explore More [ What's the best SMS marketing tool for small businesses under 10,000 contacts that don't want to pay enterprise pricing? ](https://www.g2.com/discussions/what-s-the-best-sms-marketing-tool-for-small-businesses-under-10-000-contacts-that-don-t-want-to-pay-enterprise-pricing)[ What do frontline sales reps actually want from a sales training platform versus what sales enablement managers tend to prioritize when selecting one? ](https://www.g2.com/discussions/what-do-frontline-sales-reps-actually-want-from-a-sales-training-platform-versus-what-sales-enablement-managers-tend-to-prioritize-when-selecting-one%20)[ Best software for mapping and monitoring exposed assets ](https://www.g2.com/discussions/best-software-for-mapping-and-monitoring-exposed-assets) [ Leading AP automation services ](https://www.g2.com/discussions/leading-ap-automation-services)[ Best account-based advertising platforms with LinkedIn integration ](https://www.g2.com/discussions/best-account-based-advertising-platforms-with-linkedin-integration)[ What platform provides analytics on service desk performance? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-service-desk-performance) Show More [ What's the best SMS marketing tool for small businesses under 10,000 contacts that don't want to pay enterprise pricing? ](https://www.g2.com/discussions/what-s-the-best-sms-marketing-tool-for-small-businesses-under-10-000-contacts-that-don-t-want-to-pay-enterprise-pricing)[ What do frontline sales reps actually want from a sales training platform versus what sales enablement managers tend to prioritize when selecting one? ](https://www.g2.com/discussions/what-do-frontline-sales-reps-actually-want-from-a-sales-training-platform-versus-what-sales-enablement-managers-tend-to-prioritize-when-selecting-one%20)[ Best software for mapping and monitoring exposed assets ](https://www.g2.com/discussions/best-software-for-mapping-and-monitoring-exposed-assets) [ Leading AP automation services ](https://www.g2.com/discussions/leading-ap-automation-services)[ Best account-based advertising platforms with LinkedIn integration ](https://www.g2.com/discussions/best-account-based-advertising-platforms-with-linkedin-integration)[ What platform provides analytics on service desk performance? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-service-desk-performance)