EE
Erik E.
Mid-Market (51-1000 emp.)
"Very powerful with a lot of features"
5/5
What do you like best about Unbound by Bridgeline?

The support team is extremely helpful and diligent about keeping the website functioning smoothly without issues. Their responsiveness ensures any problems get resolved quickly so the site stays online. It's clear they work hard to guarantee a positive user experience. Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

While there is an initial learning curve to fully utilize the software, the support staff is extremely responsive and helpful in ensuring you gain proper understanding. They take the time to thoroughly explain how to use the various features and functions, and provide ongoing assistance to guide you through the learning process. Their dedication to customer support makes overcoming the learning curve much easier. Even complex programs become more accessible with such attentive and hands-on training from knowledgeable representatives. Review collected by and hosted on G2.com.

Radhika C.
RC
Radhika C.
Software Programmer
Enterprise (> 1000 emp.)
"Unbound Local Pages - Explore & Expand your Search!"
3.5/5
What do you like best about Unbound by Bridgeline?

Unbound Local Pages is very efficient in structuring your searches. You can categorize your preferences according to the fields of the requirement and can let the 'Unbound Local Page' do its magic. It can also arrange your content searches based on the priority that you assign to the topics of interest. Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

Unbound Local Pages have complex search history management, which gets difficult over a long period. Their search Algorithms are composed so that all the history is present together, and segregation is a bit of work to do. Its AI search recommendations would require more well-defined search suggestions. Review collected by and hosted on G2.com.

Verified User in Translation and Localization
UT
Verified User in Translation and Localization
Small-Business (50 or fewer emp.)
"Great virtual sharing app for small businesses"
5/5
What do you like best about Unbound by Bridgeline?

I like that you can use this to easily create f5 resources and it is easy to use. I'm new to it but figured it out. Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

There isn’t anything I dislike about this app. I have nothing negative to say. Review collected by and hosted on G2.com.

NR
Nick R.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Bridgeline Unbound"
4.5/5
What do you like best about Unbound by Bridgeline?

Integrated platform. CMS, Commerce, Marketing, Insights. No need to pull in various solutions. Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

Technical documentation needs to be expanded Review collected by and hosted on G2.com.

AM
Alabi M.
Data Analyst
Mid-Market (51-1000 emp.)
"A Great Marketing Tool"
5/5
What do you like best about Unbound by Bridgeline?

Managing contents can be a challenging task if proper tools aren't used. This helps us curate better content that engages our audience and convert them into paying audiences easily. To avoid spamming your audience Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

My experience so far had been great, no dislikes for now Review collected by and hosted on G2.com.

Amanda M.
AM
Amanda M.
Senior Marketing Graphic Designer
Small-Business (50 or fewer emp.)
"Frustrating Setup"
2/5
What do you like best about Unbound by Bridgeline?

The best portion of the platform is the inline content updated and html inserts to keep you out of the backend code Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

With the prod, stage and dev accounts all looking identical it is VERY easy to make changes in the wrong environment and then have to redo your work repeatedly. Review collected by and hosted on G2.com.

Alex L.
AL
Alex L.
Director, Information Technology
Real Estate
Mid-Market (51-1000 emp.)
"Long Time Customer"
3.5/5
What do you like best about Unbound by Bridgeline?

I have been a Bridgeline client for a long time. The iApps product is pretty easy to use, and very flexible. Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

The only thing I would say I dislike is the fact that their staff is constantly either moving projects or are moving positions. I had multiple project managers/account reps in the past 3-5 years, multiple developers, etc. generally it takes time for the new people taking over your account to understand where the project is, get familiarized with the processes, really grab a hold of the project and there is always a big learning curve. A couple of times I was suggested a project/integration that we already had and paid for because the account rep didn't know what we have already tried etc in the past. Review collected by and hosted on G2.com.

Scott B.
SB
Scott B.
Director, Division of E-Learning
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Collaborative partner in web development"
4/5
What do you like best about Unbound by Bridgeline?

The Birdgeline team has been great to work with. They have persistently taken the time to understand our current systems, document needs and requirements for changes and enhancements, and develop and deliver innovative and reliable solutions. Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

Their approach project to project can vary, which can lead to inconsistencies. And any turnover in the development teams and/or project management teams can cause ripples. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
CS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"great for marketing and business"
5/5
What do you like best about Unbound by Bridgeline?

I like how I used it at to create a campaign for a cancer research campaign. We got it for the e-commerce function of it Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

Not much I guess it can record cash flow better Review collected by and hosted on G2.com.

Samantha C.
SC
Samantha C.
Marketing & Operations Coordinator
Small-Business (50 or fewer emp.)
"Very little control over your own website"
1/5
What do you like best about Unbound by Bridgeline?

There are features meant to make things easier, and it is relatively easy to navigate. Seems like a plug and play system, which would probably be a good start for a novice. Once you get to more advanced features, iApps can fall short. Review collected by and hosted on G2.com.

What do you dislike about Unbound by Bridgeline?

I really don't like how little control you have. Things as simple as inserting a custom code needs to be implemented by them. It would be nice to have more ability to change things myself vs. having to contact someone to change them for me. Review collected by and hosted on G2.com.