Colton G.
CG
Colton G.
Marketing Manager
Small-Business (50 or fewer emp.)
"Auto switched to annual plan without knowledge, won't refund"
0/5
What do you like best about Unbounce Landing Pages?

Canadian based i guess is good, but honestly the software isn't great and the service is evenw worse. Review collected by and hosted on G2.com.

What do you dislike about Unbounce Landing Pages?

I had been using a monthly plan for over 2 years, and randomly my acount was switched to an annual plan, without my knowledge.

Once i noticed, I asked for a refund. The customer service told me there is absolutely 0 refunds and insisted that the change was made by me. This change happened before I even start work, so it is very unlikely that it was me, considering I have no memory of it.

Also, we were auto billed at 7:53am for the monthly fee, and 4 minutes later is apparently when the plan was upgraded to athe annual plan. Agai, i didnt do this. And what are the odds that i was billed, logged in right away and switched it to annual?

They are offering no support in this and will not offer a refund.

Even if I had made the switch, which I didnt, why wouldn't the company refund? All software companies would offer a refund, this is exceptionally poor policy and customer service.

Don't ever use unbounce, the product is not that good, leadpages and other software is much better - plus they all have good policies.

I''d suggest that this company is probably struggling and trying to hold on to any sort of revenue they can - otherwise why would they behave like this?

This left an incredibly sour taste in my mouth and I would never recommend this company to anyone.

Their values are terrible - and they value immediate revenue over customer lifetime value, which says to me they are running out of money.

Stay away - we will be chargebacking this transaction and listing it as fraud. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Best no code landing page builder"
5/5
What do you like best about Unbounce Landing Pages?

The best thing about unbounce is low pricing, the ab testing feature of the platform. Review collected by and hosted on G2.com.

What do you dislike about Unbounce Landing Pages?

Nothing as of now, it's working smoothly for and we have found no problem with unbounce. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Easy to use, No-code Page Deployment in seconds"
4.5/5
What do you like best about Unbounce Landing Pages?

- It's 100% No-code

- Pricing

- Ease of use

- Intutive platform Review collected by and hosted on G2.com.

What do you dislike about Unbounce Landing Pages?

The UI of the platform itself can be improved. Would love to have some readily available templates. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Intuitive Platform"
4.5/5
What do you like best about Unbounce Landing Pages?

No code nature of the platform, AB testing features. Review collected by and hosted on G2.com.

What do you dislike about Unbounce Landing Pages?

Nothing at this point in time. It gets the job done. Review collected by and hosted on G2.com.

Matt G.
MG
Matt G.
Director of Customer Success
Mid-Market (51-1000 emp.)
"Great piece of software for turning around landing pages on non-tech teams"
5/5
What do you like best about Unbounce Landing Pages?

Really easy WYSIWYG, drag and drop editor for landing pages, forms, etc. Also has integrations into things like Hubspot so our Marketing and CS teams can use them without the help of a web developer to quickly turn around content for webinars, etc. Review collected by and hosted on G2.com.

What do you dislike about Unbounce Landing Pages?

Responsiveness is kind of meh, have to really edit the mobile view to get it right. A lot of items are positioned absolute instead of relative so need to play to support resolutions. Review collected by and hosted on G2.com.

Response from Michallia Marks of Unbounce Landing Pages

Hey Matt,

Thanks for taking the time to leave us a review. We're glad to hear that you find out editor for creating landing pages really easy to use. We're also working on improving the responsiveness of the mobile view. We appreciate your feedback!

Michallia

Ashley A.
AA
Ashley A.
Account Executive
Small-Business (50 or fewer emp.)
"Super easy to use and has been very helpful!"
5/5
What do you like best about Unbounce Landing Pages?

I like how easy it is to connect domains and create landing pages for my clients. Review collected by and hosted on G2.com.

What do you dislike about Unbounce Landing Pages?

I do wish that there was a little bit more in depth tracking on the landing pages. It's really basic and very difficult to do any reporting on Review collected by and hosted on G2.com.

Rajeeb R.
RR
Rajeeb R.
Mid-Market (51-1000 emp.)
"Landing Paging Hub"
4.5/5
What do you like best about Unbounce Landing Pages?

It is very helpful in it all terms when it comes to creating landing pages all the way, A easy and efficient creative inbuild platform which helps in creating a good landing page for any type of customers. It hepls the marketing team in the way for A/B testing Review collected by and hosted on G2.com.

What do you dislike about Unbounce Landing Pages?

The allignment issue into the double screen mode, the allignment gets totally changed when it differ from desktop to mobile version of edit view, this consumes alot of time to make the section. Review collected by and hosted on G2.com.

Response from Kiyosha Teixeira of Unbounce Landing Pages

Thank you for sharing your experience with Unbounce! We understand the frustration with alignment issues and will pass this feedback along to our team for further improvement.

RR
Rebecca R.
VP of Client Relations
Small-Business (50 or fewer emp.)
"Excellent Product"
5/5
What do you like best about Unbounce Landing Pages?

Unbounce solves the problem of needing a landing page for information collection, without needing to build a full site. Review collected by and hosted on G2.com.

What do you dislike about Unbounce Landing Pages?

Sometimes the customization options are limited, but it's getting better every year. Review collected by and hosted on G2.com.

Response from Kiyosha Teixeira of Unbounce Landing Pages

We appreciate your feedback about the customization options. We're constantly working to improve and expand our features.

Daniel V.
DV
Daniel V.
Project manager
Mid-Market (51-1000 emp.)
"Easy to use frontend platform for designers"
5/5
What do you like best about Unbounce Landing Pages?

Unlike most website builders, unbounce doesn't limit you to use a slot based system for building the sites but instead uses a coordinate based system that allows free form for degsign, which makes the transition from the design software to the website builder extremely use. Customer support is great, the platform doesn't have a limit of frequency of use, have a big number of features, very easy to integrate using zapier and easy to implement into your ecosystem with webhooks as well Review collected by and hosted on G2.com.

What do you dislike about Unbounce Landing Pages?

Since it uses coordinates and not a slot based system, you have to manually accomodate the site in the mobile version and the tablet support is not great Review collected by and hosted on G2.com.

Craig G.
CG
Craig G.
Small-Business (50 or fewer emp.)
"Simple & Easy To Pick Up"
4/5
What do you like best about Unbounce Landing Pages?

Unbounce simplifies the creation of landing pages for clients with its easy-to-pick-up drag-and-drop builder. I don't need a design background to be able to build decent-looking landing pages. The form builder is the big hook since we use it to capture data from our target audience. Review collected by and hosted on G2.com.

What do you dislike about Unbounce Landing Pages?

The pricing can be a bit expensive compared to some of the other alternatives. Also while the builder is simple to use, it's a bit limited for a bit more complex design ideas. Review collected by and hosted on G2.com.