Zenly loves that Unbabel can help us support our customers in all languages. It is fast and professional. It is a pleasure to get in touch with their support. They are super fast and friendly. Working with Unbabel brings us joy. It translates all the tickets we receive automatically, moreover, you can request the translations easily. Review collected by and hosted on G2.com.

Zenly didn't find any disadvantages :) Unbabel is perfect for us. We have weekly meetings with the Success manager to discuss issues or potential improvements. Review collected by and hosted on G2.com.

Easy to use and integrate with Zendesk and the every day work when we interact with international customers. Review collected by and hosted on G2.com.

Canceling translations has to go through an email direct to Unbabel which sometimes can be late to cancel and provides a poor experience for the customers. Review collected by and hosted on G2.com.

User friendly interface

Experienced tech support and account management - great customer relationship Review collected by and hosted on G2.com.

They could keep adding new features to keep enhacing the service Review collected by and hosted on G2.com.

How easy and simple to use the Unbabel products are. Review collected by and hosted on G2.com.

One of the downsides of Unbabel is the fact that it doesn't translate jpegs which is something that we need on a daily basis. Review collected by and hosted on G2.com.

Their communication is really accurate and helpful. Review collected by and hosted on G2.com.

Sometimes there are system issues which take long time to solve, but it is a complex system I assume, so it is acceptable. Review collected by and hosted on G2.com.

I used Unbabel for Japanese to English translations. Translations were delivered instantly and with good quality. I had peace of mind while using sensitive data which was crucial for my use case. All in all it's a very good product and recommended for quality of translations and handling of sensitive data. Review collected by and hosted on G2.com.

Cost and lead time for onboarding new language pairs. Turnaround time for bug fixing. Lack of an API for software integration. Review collected by and hosted on G2.com.

fast and professional, it is easy to use and to understand Review collected by and hosted on G2.com.

Wix integration was not great, we now moved to a different ticketing system and all seems to be working fine Review collected by and hosted on G2.com.

I find it extremely helpful that the translation process has an extra layer of proofreading done by humans. Since the time we started using Unbable I could see crazy improvements in the quality of the translations, which often sound more human than something that is usually a result of a machine translation.

It's impressive to see how the machine translation learns from grammar and spelling mistakes in the source text and avoids reporting them in the result translation text.

Overall I really appreciate working with Unbabel team, which has always been so helpful and supported us in the implementation of the tool and still assists us in finding easy solutions to every problem we ever presented. Review collected by and hosted on G2.com.

Overall, my experience with Unbabel has been great but I would love it if the tool could welcome in an easier way the usage of pre-made text. Review collected by and hosted on G2.com.

With the personal service from Unbabel, how it is easy to set up Unbabel, and the seamless integration with our systems, Unbabel goes above and beyond in every way.

Using Unbabel has given us more coverage with one language or another. Review collected by and hosted on G2.com.

So far, there haven´t been any things to dislike; their service has been outstanding in every way, from integration to total production; we are looking forward to continued cooperation Review collected by and hosted on G2.com.

There are two aspects of Unbabel that stand out prominently in my mind. First, their product works like a charm! Second, the folks at Unbabel are super attentive and transparent. Every conversation with them was direct, positive, and most importantly, they followed through. We value partners we can trust and Unbabel has earned that trust a dozen times over. One of our best business decisions was signing with Unbabel! Review collected by and hosted on G2.com.

UH, wow, to be honest, I wouldn't change a thing. Seriously. How awesome is that? Review collected by and hosted on G2.com.