FG
Florencio G.
Mid-Market (51-1000 emp.)
"Excellent for Project Accounting"
4.5/5
What do you like best about Unanet AE ERP?

In my experience, this system works best for project accounting. Review collected by and hosted on G2.com.

What do you dislike about Unanet AE ERP?

The system would benefit from a more modern user interface. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"A/P Invoice Automation That Learns Invoices Fast"
4.5/5
What do you like best about Unanet AE ERP?

I use the A/P Invoice Automation and I liked how quickly it is learning to read invoices. Review collected by and hosted on G2.com.

What do you dislike about Unanet AE ERP?

The system isn't easy to learn and Unanet University doesn't provide training in topics I need. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Mid-Market (51-1000 emp.)
"Archaic Back End and Paywalled Improvements Hold It Back"
2.5/5
What do you like best about Unanet AE ERP?

It is better than what we were using before, but that is an admittedly low bar. Review collected by and hosted on G2.com.

What do you dislike about Unanet AE ERP?

The back-end codebase feels archaic, and it limits administrators from achieving a solid level of usability or making meaningful modifications. IT support and product improvements also seem weak unless you pay for additional features that, in my view, should be included in the core product. Review collected by and hosted on G2.com.

Kristin P.
KP
Kristin P.
Director of Finance and Accounting
Mid-Market (51-1000 emp.)
"Great for A&E Firms, But Needs Better User-Focused Features"
2.5/5
What do you like best about Unanet AE ERP?

Unanet is designed with features uniquely tailored to the needs of professional services firms in the A&E space. Customer support is extremely responsive. Review collected by and hosted on G2.com.

What do you dislike about Unanet AE ERP?

Unanet struggles to anticipate the needs of the end users. I frequently submit feedback to Unanet about why newly launched functionality does not meet our needs in Accounting and Finance. Customer support frequently is unable to resolve issues raised in a timely manner. When Unanet's AP automation features are not meeting our expectations, we don't have an alternative to consider because Unanet doesn't interface to Bill.com or the big fintech companies who are automating Accounting. Review collected by and hosted on G2.com.

Response from Lucas Hayden of Unanet AE ERP

Thanks for the great feedback - definitely understand the importance of user-focused features. We are continually seeking ways to improve the experience - feel free to reach out directly to share additional ideas from your percpective. - Lucas

IB
Ismael B.
CFO
Small-Business (50 or fewer emp.)
"Easy to Use and Affordable, but Reporting and Customization Need Improvement"
3/5
What do you like best about Unanet AE ERP?

easy to use and less expensive than others in the market Review collected by and hosted on G2.com.

What do you dislike about Unanet AE ERP?

Reports can not be easily manipulated to get the results wanted. Billing templates are limited. A/P reports are stock and can't get like unpaid consultants by project on AP and reports and can't increase font or zoom on the software Review collected by and hosted on G2.com.

Response from Lucas Hayden of Unanet AE ERP

Thanks for sharing your feedback! I’m glad to hear you find Unanet AE ERP easy to use and a great value. We’re continuing to make reporting and billing more flexible, and your input helps guide that work. – Lucas

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Unanet AE"
4/5
What do you like best about Unanet AE ERP?

Very flexible with the ability to customize almost any solution you need. Review collected by and hosted on G2.com.

What do you dislike about Unanet AE ERP?

Product suggestions that have many votes don't seem to end up on the development plan. Financial reporting is lacking. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Mid-Market (51-1000 emp.)
"Easy-to-Use Client & Contact Manager with Solid Unanet CRM Integration"
4/5
What do you like best about Unanet AE ERP?

Relatively easy to use. Valuable as a client and contact manager. Integrates fairly well with Unanet CRM Review collected by and hosted on G2.com.

What do you dislike about Unanet AE ERP?

Customer support is sometimes slow to respond and to initiate a solution. Also somewhat unreliable in responding. Review collected by and hosted on G2.com.

Response from Dena Macdonald of Unanet AE ERP

Thank you for sharing your experience on G2 . This is exactly the kind of feedback that helps us grow!

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Recent switch to Unanet"
4/5
What do you like best about Unanet AE ERP?

Unanet has a variety of ways to use it, including web access, desktop application, and a mobile app. The modern UI is simple, clean, and easy to use, which is a priority with a user based experience. Unanet was very easy to switch to from my previous software, and I use it pretty much every day. Additionally the support team is quick to respond to emails from my experience, and generally it's been easy to integrate to Unanet. Review collected by and hosted on G2.com.

What do you dislike about Unanet AE ERP?

Considering how little time I've spent with Unanet at this point, this should be taken lightly, but the only downside I've experienced so far is that I cannot create my own timesheets, my HR team has to do that for me, but that's mostly a personal issue. Review collected by and hosted on G2.com.

Verified User in Consulting
IC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Endless Customization"
5/5
What do you like best about Unanet AE ERP?

Integration with their CRM system which is AEC specific. Great annual conference and regional user groups. Review collected by and hosted on G2.com.

What do you dislike about Unanet AE ERP?

Old UI on the desktop version, not able to see a change log for different field values. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Great for Project Tracking, But Complex to Master Over Time"
5/5
What do you like best about Unanet AE ERP?

The ease of tracking projects and running reports and historical information, as well as drilling down to details if needed. Review collected by and hosted on G2.com.

What do you dislike about Unanet AE ERP?

There are SO many different aspects of the system. And when our team implemented, we only brushed the surface. It's now been so long since implementation and doing it the "basic" way that as we try to bring in more complexity, it's a challenge of changing processes for the team. But also so many aspects that now we are adding some but not all. Review collected by and hosted on G2.com.

Response from Lucas Hayden of Unanet AE ERP

So glad to hear about the ease of project tracking and reporting - and totally understand the challenges of evolving processes. Let us know how we can help! - Lucas