The software has helped us become more efficient in our office and streamline our day-to-day work. The support team feels genuinely human as you’re working with real people who focus on your specific issue. Depending on what’s needed, they’ll help troubleshoot and resolve it through a variety of channels, including email, phone calls, token logins, and more.

I also appreciate that AE lets you request updates through the support center. Users across the country can vote on items submitted by other users, and the development team uses that feedback to help prioritize future updates. On top of that, the development team is consistently working on system performance and enhancements, including recent additions of AI. Review collected by and hosted on G2.com.

The web and desktop versions offer different features, and at times one works better than the other. Ideally, both versions would have the same capabilities and provide a consistent experience. Review collected by and hosted on G2.com.

As a finance resource, I use Unanet ERP daily.

Unanet’s project tracking is the biggest win for me. The transaction flow from estimate to invoice is easy to follow, and because there’s no manual transfer of data, it’s clear to read and understand while also saving a lot of time.

Timesheet filing through mobile is another advantage. People can submit from their phones wherever they are, which translates into more timely invoicing.

Unanet support has also been consistently helpful. They respond in a timely manner and stay engaged until the issue is resolved.

We also have several complicated billing setups across different clients, and Unanet handles them without requiring workarounds. Different rate schedules and separate invoice formats to match what’s been agreed with each client work the way we need them to. Review collected by and hosted on G2.com.

The Unanet AE interface feels a bit outdated overall. Some functions are slower than they should be like switching out of reports or moving between modules can take longer than expected at times. Entering job codes can also feel clunky, especially when you don’t already know what shortcuts are available. Review collected by and hosted on G2.com.

I love that Unanet AE ERP is a single source of information for our projects. It builds trust in the information and allows our project managers to review their projects at their convenience. This feature has also reduced the labor hours required to manage project financials. Additionally, I appreciate the flexible accounting controls and the more detailed project management features it offers. The Unanet implementation team was incredibly supportive during the extensive initial setup, showing a detailed understanding of our business and needs. Review collected by and hosted on G2.com.

Analytic dashboard building could be more user-friendly. It can be difficult to understand what data tables are required to retrieve the information you are looking for. Analytic Dashboards are most easily built if you have a base level understanding of SQL. A user interface that works more like Microsoft Automate to build dashboards would be helpful. Review collected by and hosted on G2.com.

I like the flexibility and cloud capabilities of Unanet AE ERP. Custom reports are pretty easy to write, and setting up reports to remind us of deadlines when multiple projects are going is very helpful. Review collected by and hosted on G2.com.

Some basic accounting reports don't have drill downs to detail unless we write our own reports. Some reports create windows that close if you don't hit the back arrow. Some windows have important data that's hard to find. Links to some information centers are non-existent, like Client and Contacts links are missing. Accounts receivable (unpaid invoices) should be a tab on the project file. The initial setup was not easy; many items in the conversion made no sense, like Cash Basis entries, and many documents did not convert from Vision Document Management to Unanet Documents. Review collected by and hosted on G2.com.

I love the grid system in Unanet AE ERP and some of the reporting capabilities. I also appreciate the flexibility it offers. We often take a lot of data out into the data lake and move it to Power BI, which the Unanet team mentioned is a great way to visualize the data. Review collected by and hosted on G2.com.

The expense and time sheet entries could be more automated and not so manually intensive. We also need to get educated on AI analytics, which we haven't used yet. The initial setup was challenging, requiring extensive data cleanup. Additionally, we faced connectivity issues between CoCentral and ERP, as they didn't communicate well, and we set it up in reverse, which caused problems. Review collected by and hosted on G2.com.

It’s an easy software to use and very user-friendly. I also like that your company can input jobs, which makes it simple for me to enter my hours. Review collected by and hosted on G2.com.

The management platform isn’t like the usual employee tools I’m used to, so it can be very confusing to navigate and work around. Review collected by and hosted on G2.com.

I like Unanet AE ERP's robust customization options. It allows us to customize reports and applets to meet our specific needs as a company. Review collected by and hosted on G2.com.

I think Unanet AE ERP could have easier functionality and oversight for project managers and offer better reporting options without needing customization. The interface should be more user-friendly because it's currently hard to find the data needed. Also, the initial setup was before my time, but it was described as a long and complicated process. Review collected by and hosted on G2.com.

It’s tailored to the AEC industry. However, most of its features are also available in many ERP systems. Review collected by and hosted on G2.com.

The interface feels outdated. The website version is very limited and only includes certain features. The tutorials are available on a different site, which makes the overall experience less user-friendly. Review collected by and hosted on G2.com.

Unanet AE is powerful! Many of the applets are intuitive. The ability to customize dashboards is fantastic! We worked with Unanet for an optimization and the team was great. They were responsive and really helped up improve our best practices. Additionally, the customer support is outstanding! I'm so excited to see where AI takes this! Review collected by and hosted on G2.com.

Some out-of-the-box solutions aren't exactly what we need and require some additional customization. There are some oddities that I'd love to see changed or fixed, but nothing that impacts the way we use the software. Review collected by and hosted on G2.com.

The support staff that comes with the software. They are always so helpful and always diligent about following up with you on any outstanding issues. Review collected by and hosted on G2.com.

Some parts of the systems are lacking (like Vendor tracking) but I appreciate that Unanet is aware of these lacking features Review collected by and hosted on G2.com.