---
title: UMT Unicorn 10 (U10) Reviews
meta_title: 'UMT Unicorn 10 (U10) Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how UMT Unicorn 10 (U10) works for a business like yours.
date_modified: '2024-10-31'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# UMT Unicorn 10 (U10) Reviews
**Vendor:** Usha Martin Technologies  
**Category:** [Telecom Expense Management (TEM) Solutions](https://www.g2.com/categories/telecom-expense-management-tem-solutions)
## About UMT Unicorn 10 (U10)
Unicorn, the convergent Customer Care & Billing solution from UMT, is built to improve customer experience across various verticals and geographies and enables service providers to remain competitive. Designed on layered technology in a brick-by-brick modular framework, Unicorn allows the service providers to phase their billing deployment depending on the budget and adapt their ad-hoc and planned requirements, rapidly and seamlessly. The system supports linking remote nodes or offices by a-web-based architecture and bill payments can be made at remote offices.






- [View UMT Unicorn 10 (U10) pricing details and edition comparison](https://www.g2.com/products/umt-unicorn-10-u10/reviews?open_modal_url=%2Fproducts%2Fumt-unicorn-10-u10%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fumt-unicorn-10-u10%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-14+13%3A57%3A41+-0500&secure%5Bsession_id%5D=5f5bbb47-6f04-4a6c-97ae-5d80b275e3f9&secure%5Btoken%5D=de58c1bfca968e8a7be76a036eae7d19fdbd21a9ab1d17bdadb7b9b3196b3a89&format=llm_user)

## UMT Unicorn 10 (U10) Features
**Spend Management**
- Expense Management - TEM
- IT Spend Audits - TEM
- Procurement Management

**Resource Management**
- Contract Management - TEM
- Mobile and Landline Management - TEM
- Asset Management - TEM
- Call List Management
- Call Center Management
- Performance Management
- Contact Management
- Unattended Call Management
- User Management
- Calendar Management
- Discount Management
- Inventory Management
- Audit Management
- Invoice Management
- Workflow Management

**Operations**
- Business Intelligence - TEM
- SaaS or Licensure - TEM
- Outsourced Deployment - TEM
- Compliance - TEM
- Third-Party Integrations

**Additional Functionality**
- Multi-Location
- Auto-Dialer
- Call Duration
- Activity Tracking
- Voice Mail
- Inbound Reporting
- Call Scripting
- Real-Time Reporting
- CRM
- AI Copilot
- API
- Automatic Call Distribution
- Call Volume
- Call Routing
- Call Tracking
- Interaction Tracking
- Customizable Reports
- Call Reporting
- Lead Capture
- Cost Analysis
- By-Extension Reporting
- IVR
- Activity Dashboard
- Billing & Invoicing
- Reporting & Statistics
- Generative AI
- Call Logging
- Data Import/Export
- Call Transfer
- Fraud Detection
- Outbound Reporting
- Callback Scheduling
- Caller ID
- Who Answered Log
- Call Recording
- Internal Cost Allocation
- Fixed Line Compatibility
- Contract Negotiation
- Invoice Processing
- Call Monitoring
- Chargeback Tracking
- Mobile Line Compatibility
- Asset Tracking
- Customer Database
- Billing for Voice
- Alerts/Notifications
- Inventory Tracking
- Billing for Data
- Cost Tracking
- Self Service Portal
- Ad hoc Reporting
- Usage Tracking/Analytics
- Inventory Optimization
- Scheduled/Automated Reports

## Top UMT Unicorn 10 (U10) Alternatives
  - [Genuity](https://www.g2.com/products/genuity/reviews) - 4.7/5.0 (83 reviews)
  - [zLinq Communications Lifecycle Management](https://www.g2.com/products/zlinq-communications-lifecycle-management/reviews) - 4.8/5.0 (19 reviews)
  - [brightfin](https://www.g2.com/products/brightfin/reviews) - 4.4/5.0 (16 reviews)