---
title: UMR Reviews
meta_title: 'UMR Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how UMR works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 3
  scale: '5'
date_modified: '2026-01-15'
parent_category:
  name: HR Services
  url: https://www.g2.com/categories/hr-services
---


# UMR Reviews
**Vendor:** United Health Care  
**Category:** [Benefits Consulting Providers](https://www.g2.com/categories/benefits-consulting)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 3
## About UMR
UMR is a third-party administrator (TPA), hired by your employer, to help ensure that your claims are paid correctly so that your health care costs can be kept to a minimum and you can focus on well-being.




## UMR Reviews
  ### 1. UMR takes a long time to get things done

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2024

**What do you like best about UMR?**

not much to elaborate on. There is nothing special that stands out.

**What do you dislike about UMR?**

They outsource a lot and when you do not have issues with that they seem to have "special teams" for everything and it is hard to get to certain departments. You have to call multiple times to get how they handled claims initially to be resolved.

**Recommendations to others considering UMR:**

Prepare to talk to overseas a lot. Bring your patience as the language comprehension barrier is tough to break.

**What problems is UMR solving and how is that benefiting you?**

none


## UMR Discussions
  - [What is UMR used for?](https://www.g2.com/discussions/what-is-umr-used-for)

- [View UMR pricing details and edition comparison](https://www.g2.com/products/umr/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A46%3A49+-0500&secure%5Bsession_id%5D=6f14d730-9760-4892-b008-fbe3df3eea6e&secure%5Btoken%5D=c2b815af7ff7c9798e4cf88fd9b1326003b210e7c369a449ee342d2bec0049aa&format=llm_user)

## UMR Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top UMR Alternatives
  - [Insperity](https://www.g2.com/products/insperity/reviews) - 4.3/5.0 (302 reviews)
  - [Nava Benefits](https://www.g2.com/products/nava-benefits/reviews) - 4.8/5.0 (67 reviews)
  - [G&A Partners Services](https://www.g2.com/products/g-a-partners-services/reviews) - 4.7/5.0 (63 reviews)